We forgot to give details of an insurance claim of the name driver. When we corrected that commission the premium was not competitive so we cancelled the policy. Your members of staff were friendly an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very hard to insure new vehicle price rose daily Could not hold price even though I had registration number Very frustrating talking to off shore call centre So had to pay more to secure befo... Mehr ansehen
Unternehmen hat geantwortet
Listening to one of your agents as he sought to explain many details of the car insurance policy. For me, listening did not help me to take on board all the information. Several times I was asked ifI... Mehr ansehen
Unternehmen hat geantwortet
You were competitive in your quote. Although your quote did so 1188 pounds. And when I went through the detail, it had gone up for the same quote to 1400 something, not quite sure why the increase per... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Swinton has been helping people find insurance for 60 years. Back then you would just buy insurance but one man decided to compare lots of prices and pass the savings onto his customers. This honest personal approach is the cornerstone of Swinton today. Going the extra mile for their customers, Swinton offers a wide range of insurance products, taking the time to listen to what their customers need. If you would like to see feedback about our Swinton Pet product, please visit our Trustpilot account https://www.trustpilot.com/review/swinton.co.uk/pet-insurance
Swinton Insurance
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- www.swinton.co.uk
4,3
Hervorragend
45.806 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service.
Found it very easy to set up my car insurance on line great service .
22. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind feedback! We're delighted to hear that you found it easy to set up your car insurance online and that you had a great experience with our service. Should you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Antwort von Swinton Insurance
Thank you for your honesty. We understand that price is a very important factor when choosing insurance. At Swinton Insurance, we strive to offer competitive rates without compromising on the quality of cover and customer service so we are happy to hear that this was the case with you.
Kind regards,
Michelle @ Swinton Insurance
Antwort von Swinton Insurance
Thank you so much for your kind words! We're delighted to hear you found our price very good and our team helpful. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
I’ve used Swinton for several bikes
I’ve used Swinton for several bikes. They are always professional, fairly priced and helpful.
22. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind words and for choosing Swinton for your bike insurance needs. We're delighted to hear that you've found our service professional, fairly priced, and helpful. Your feedback means a lot to us and motivates us to continue providing the best service possible.
If you ever need any assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Antwort von Swinton Insurance
Thank you very much for your kind feedback. We're delighted to hear that you found the start of your experience with Swinton Insurance easy, appreciated the clear guidance, and found our prices good. Your satisfaction is important to us.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Swinton Insurance
Easy to deal with.
19. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind words. We're delighted to hear that you found us easy to deal with. If you ever need anything else, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Antwort von Swinton Insurance
Thank you for your kind feedback! We're delighted to hear that you found the process easy and simple, and that you appreciate the good value of our insurance. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Good value, helpful customer service
Good value, easy to fill in on line.Very helpful customer service assistant as I had adjusted my details. Very patient and thorough
21. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind feedback! We're delighted to hear that you found our online process easy and our customer service assistant helpful and thorough. It was a pleasure assisting you with adjusting your details. If you need any further support, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Good price for me
19. März 2026
Antwort von Swinton Insurance
Thank you for your feedback! We're glad to hear that you found our price good. If you have any questions or need further assistance with your policy, please feel free to reach out.
Kind regards,
Michelle @ Swinton Insurance
Antwort von Swinton Insurance
Thank you for your kind feedback! We're delighted to hear that you found the process very easy and that we provided a good understanding of everything. If you have any more questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Antwort von Swinton Insurance
Thank you for reaching out and sharing your experience. I understand the frustration caused by the additional payment request shortly after your initial premium payment.
I wanted to clarify that when applying for an insurance policy, it is standard practice for insurance companies to check the CUE database to access any claims history. CUE is a central database that holds information on all insurance claims and incident reports made by policyholders. If the information disclosed does not match what the database confirms, we ask for you to contact us to discuss this in more detail. When updating the information to match the CUE database, this can affect the premium you were originally quoted. We apologise if this was not made clear to you during the conversation you had with us.
If you wish to discuss this further or log a complaint, please reach out to our team via www.swinton.co.uk/contact-us
Kind regards,
Chris @ Swinton Insurance
Antwort von Swinton Insurance
Thank you for your kind feedback. We're delighted to hear that you found it easy to obtain a quotation and that you were happy with our competitive pricing. At Swinton Insurance, we strive to make the process as smooth as possible for our customers.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Avoid Swinton, premiums likely to be increased before you policy is active!
Premium changed within minutes after payment made, despite transparency with information provided. When I asked for the cancellation based on change to price, Swinton insisted on holding a £40 'admin fee'. This company are not to be trusted. If they operate this way before a policy is even active, I'd be concerned about thier approach if a claim needed to be made.
21. März 2026
Antwort von Swinton Insurance
Thank you for sharing your concerns. I’m sorry to hear about the changes to your premium and the frustration it has caused. At Swinton, we strive to provide clear and transparent information to our customers, and I apologise if this was not reflected in your experience.
Regarding the admin fee, I understand your concerns, the fee is outlined in our terms of business which is available to view prior to the policy being accepted, but I realise this doesn't make the situation any less frustrating for you.
If you would like to discuss this further or log a complaint, please reach out to our team via www.swinton.co.uk/contact-us
Kind regards,
Chris @ Swinton Insurance
Easy to use website from the link…
Easy to use website from the link provided by Confused.com
21. März 2026
Antwort von Swinton Insurance
Thank you for your feedback. We're glad to hear that you found the website easy to use through the link provided by Confused.com.
If you need any further assistance with your insurance or have any questions, please don't hesitate to get in touch.
Kind regards,
Michelle @ Swinton Insurance
No problems the lady very helpful
18. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind feedback. I'm delighted to hear that you found our lady to be very helpful. At Swinton Insurance, we strive to provide excellent service to all our customers, and your positive comments are truly appreciated.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Swinton Insurance
Via MSM Swinton matched my requirements…
Via MSM Swinton matched my requirements at a competitive price.
For Type 1 Diabetics their policy covers Insulin Pumps at and away from home.
21. März 2026
Antwort von Swinton Insurance
Thank you for your positive feedback. We're pleased to hear that Swinton Insurance was able to match your requirements at a competitive price.
We understand how important the correct coverage is and we're glad that your policy provides that protection for you. If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Chris @ Swinton Insurance
I had a great experience in the past but.
I had a great experience with Swinton in previous years, unfortunately for me on trying to take on a new car insurance.
The staff member that took my details miss out a claim I informed her off and used my current insurer. I highlighted this but she still proceeded.
She took my money for the renewal.
Unfortunately for me my new insurance was flagged with swinton and because of this mistake, my insurance was increased from 1090 to 1700.
I said no thanks and ask for a same day refund, as I was at the point of all quotes becoming higher than the lower end and had no spare cash.
I had to wait 4 days for the refund.
Luckily my daughter saved the day, so I could pay for an alternative insurance.
I'm sure this was a one off! but Swinton is a red flag for me in future.
10. März 2026
Antwort von Swinton Insurance
Thank you for taking the time to share your experience with Swinton Insurance. I sincerely apologise for the inconvenience caused by the error in processing your new car insurance, and for the distress it has brought regarding your premium increase.
I understand how frustrating it must be to have the claim information missed and to be charged despite your concerns. Please be assured that we take matters like this very seriously.
If you would like to discuss your concerns further or to log a complaint, please use the below link:
www.swinton.co.uk/contact-us
Kind regards,
Michelle @ Swinton Insurance
Great service and good company
18. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind words! We’re delighted to hear you had a great experience with Swinton Insurance. If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Chris @ Swinton Insurance Services
Your Insurance offer was very…tradonable
Your Insurance offer was very reasonable and made it possible for me to go on driving.
Fixing it on mine was easy and you sent my documents on mine promptly
19. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind words. We're delighted to hear that our insurance offer was reasonable and helped you continue driving. It's great to know that fixing it was easy and that you received your documents promptly. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Swinton Insurance
Was that easy
Was that easy, I thought it was a case of too easy and there would be a catch! However, there was none!
18. März 2026
Antwort von Swinton Insurance
Thank you so much for your kind words! We're delighted to hear that your experience with us was straightforward and hassle-free. We always strive to make things as easy as possible for our customers, with no hidden catches.
If you ever need any assistance in the future, please don't hesitate to get in touch.
Kind regards,
Michelle @ Swinton Insurance
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