Lookers Bewertungen 

Great car service! Neil Gibson was great—friendly, professional, and very helpful throughout. He made the whole experience smooth and stress-free.

The whole experience dealing with Rihad in used car sales was exceptional from start to finish totally happy to deal with lookers and its sales team Especially special recognition to Rihad in the used car sales Department excellent customer service.

Staff were friendly I was told a rough time to expect my car back got a text message with the report of all that was done on my car and a phobe call a few mins later tovinform me my car was ready to be picked up an hour before expected delighted

Friendly, swift, pleasent experience. I felt the salesman went above and beyond my expectations which is rare. After sales equally so after a small issue was dealt with without question or hesitation. 10/10.

Fantastic work from Paige this afternoon.
Came to her trying to organise a MOT & a Recall before a family holiday & she managed to organise it all in time & with a courtesy car. Thank you Paige for being an absolute customer service superstar! Give Paige a payrise, she deserves it ❤️

Friendly and informative throughout, with no pressure selling at all.

Good service from the service department throughout - from booking to receiving a clean car at the end.

Fabulous customer experience and service. David made my daughter feel very special when she picked up her A1 -the big reveal was great. We would definitely recommend buying a car from Lookers.

Excellent service apart from taking too long.

I am glad the car lights are now working but I find it strange that the problem could have been resolved by following 3 simple steps over the phone . Seems like a waste of time and money to me .

James was lovely, very helpful, explained everything very well

Bought Audi for 20 years, and the service is why we keep coming back
4 years ago we went to Wearside Audi and were so impressed with James Vaziri that when he transferred to Silverlink so did we :)

Richard was amazing, contacted my lease company to ensure everything was sorted, great communication!

We are motability customers and had a bad time at the Crawley branch (nothing to do with this branch) trying to place out order and our next nearest VW centre was Guildford. So qué a grumpy me trying to make an order at the Guildford branch.
My gosh what a difference! This branch really looked after us, dealt with me being a grumpy moo and I left smiling and laughing. They made the process so easy and kept us updated along the way. Collection was so smooth and easy and Malcolm understood that I didn't want a faffy handover I wanted a speedy run through and to go, his manager was phenomenal too and was who we placed the order with and Paul was brilliant after a disastrous morning on pick up day meant that the previous motability vehicle broke down in the morning. They were so supportive and accommodating to us having to come late due to waiting to the RAC.

I WOULD 10000000000000000% RECOMMEND.

Car booked in for routine service on a stay and wait basis. Kept informed throughout the process and all work carried out to a high standard and finished within informed timescales

Had originally booked service for Wednesday 15 July, agreeing to leave car at Mallusk on the evening of Tuesday 14. At no time was informed Mallusk was closed that day, so had to re-book for Wednesday 22 July. This caused disruption to my working hours and also financially in long run

Service was completed successfully but the disruption and delay was poor

Sarah was very professional and very helpful.
She kept me informed throughout the day, had the my car ready for me to collect without a lengthy delay.
Excellent service.

Unreal to deal with
Kevin has a customer for life
So professional
The best salesman I’ve ever dealt with

Grant was very knowledgeable and helpful in explaining many steps. The sale process was unpressured, professional and well organised.

Excellent service by professionals who are friendly, helpful and extremely knowledgable. They go above and beyond to help, assist and ensure you have the car you want to your exact specifications.