Lookers - Basingstoke Audi Bewertungen 123

As soon as we walked into your show room, we were treated with professionalism. We were introduced to Lewis Styles, he made us welcomed & comfortable. He understood clearly what we wanted & briefed us on all the information we needed.

I’ve just purchased my new Audi from Audi Basingstoke, and once again, the experience was fantastic. This is the fourth car I’ve bought from Jake, and he continues to look after me every single time. He listens to what I want, helps me find the perfect match, and always makes the whole process smooth and stress‑free.

With the support of Simon, I’m now enjoying my new car and couldn’t be happier with the service I received. The team are helpful, friendly, and genuinely care about their customers. I always feel well looked after, and that’s why I keep coming back.

Highly recommend Audi Basingstoke — thank you again, Jake and Simon!

I would like to say a big thank you to Gillian for the service she provided for me including picking me up from the station and dropping my back before I had made my decision. Surprising me with a teddy bear for my baby due in October. She made me feel very comfortable during my time at Audi and took very good care of me I would like to say a big thank you!

I recently picked up my new car from Audi Basingstoke and overall had a very positive experience. The team were friendly, supportive, and kept me updated throughout the process. There were a few issues around me selling my car privately which did delay the handover slightly, but they were patient and helpful while everything was sorted. In the end, we got there and I’m really pleased with both the service and my new car. Thank you to the team!

Extremely positive experience. Going electric turned out not to be the right choice for my needs and between Matt and Alan they were exemplary in how they managed the situation and put me as the customer as the priority above all. I decided to move in a different direction and because of their attitude and professionalism I remained with the brand and in particular with Basingstoke Audi. I have never received a better experience from any car dealership and cannot recommend or praise this Dealership high enough. Exceptional service.

The whole experience was stress free. The staff were informative and in no way “pushy”. Gill Glasgow was extremely personable from the moment I booked the test drive through to the hand over of the new vehicle. She also called a few days later to check all was well with the car.

Art was so helpful in my experience and was quick to offer advice and suggestions. He had extensive knowledge and really made me feel like a valued customer. Thank you so much for all your help

I had a great experience at Audi Basingstoke. Matt was absolutely wonderful and made time for me throughout the whole process. He was friendly, professional, and genuinely helpful. Always prompt in helping me with my thousands of queries before the purchase. I also noticed that he gave the same level of care and attention to everyone he was helping, which really stood out. I’m very happy with my new A3 and would highly recommend this dealership!

Everyone at the dealership were professional and friendly. Robbie was brillant and not pushy and did everything he could to ensure that the car was delivered swiftly.

It was a brilliant customer experience across the entire sales process including a part exchange.

Our sales executive was really responsive, helpful and very professional in all our dealings.

I travelled some distance to collect the new car and Audi Basingstoke made sure it was a super smooth process with the car beautifully presented.

Thanks again for all your efforts and I can wholeheartedly recommend Audi Basingstoke as a 5- star customer experience.

Had our Q5 serviced and new tyres fitted . Video on our car and everything explained. I asked for front wheel alignment but they rang to say it didn't need it . Brilliant and friendly service .

Visited after seeing a car I was interested in in Auto Trader. Asked to see a salesperson and from there on in there was a easy, no pressure experience that resulted in a purchase of an Audi A4. The part exchange price given was fair and since taking delivery, having a minor issue and clarification on the vehicle app, I have received great support. It is early days but I am happy to have done business with thus professional team.

Arturas was a great person to deal with, he listened to the brief and found me the perfect car coming into the UK that met my specification. First conversation to collection <10 days for my new S6 Avant e-tron.

Picked up new car. Matt made me feel welcome and was very helpful and informative with regards to sale of my car and picking up my new car. Great atmosphere in the lookers Basingstoke all staff helpful friendly and welcoming.

An excellent experience with this dealership resulting in us buying a new Audi Q3 via part exchange. There was a good range of stock and Lewis and manager Jake were both friendly, professional and helpful at all times, displaying patience and good knowledge of the range of vehicles. Lewis spent considerable time getting to know our preferences and found the right car for us. We picked up our new car within a week and it was overall a very pleasant experience.

As always, it was a pleasure dealing with Simon Gale, everything was perfect and I now own an RS5 :-)

Always been looked after always bought my Audi‘s before they was lookers and always been well looked after

The third car I have bought from Audi Basingstoke and each time it gets better. They are extremely professional, thorough, efficient and seem to give exactly the right level of advice I needed. It took them very little time to know exactly what type of customer I was and what I needed.

5 stars! Matt was amazing! Great knowledge of cars, responsive and so lovely to work with. Would highly recommend!!