This 5 star rating is for Julie on reception and Mike the service manager. So refreshing to have a pleasant person on reception, Julie looked after me very well, also a shout out to Mike the service m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
This 5 star rating is for Julie on reception and Mike the service manager. So refreshing to have a pleasant person on reception, Julie looked after me very well, also a shout out to Mike the service m... Mehr ansehen
Unternehmen hat geantwortet
Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... Mehr ansehen
Unternehmen hat geantwortet
Took my car in for a service on saturday morning, after booking it in with the service receptionist we left to go shopping. 10 minutes later I received a call to say the service wasn't due until nex... Mehr ansehen
Unternehmen hat geantwortet
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... Mehr ansehen
Unternehmen hat geantwortet
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Vom Unternehmen geschrieben
Citadel Way, Hull, HU9 1TQ, Hull, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The service team were very helpful as usual and provided me with a modern loan car. Very good service!

Antwort von Stratstone - BMW Hull
Acquired my new BMW X4 from Stratstone BMW Hull, they were an absolute pleasure to deal with, professional and went above and beyond to help make the transaction easy, hassle free. Will continue to buy cars from this excellent dealership

Antwort von Stratstone - BMW Hull
Excellent service provided!
Attention to detail, with thorough resolution.

Antwort von Stratstone - BMW Hull
Excellent service. I was kept informed of progress and the car was reafy for collection by 4:00 pm as requested.

Antwort von Stratstone - BMW Hull
First class service looked after well informed at every stage. Mini delivered back to me after being washed and cleaned.
Have never been looked after so well Allison member of the reception staff was great.
Would highly recommend BMW (Mini)

Antwort von Stratstone - BMW Hull
We went in for a major service and were made very welcome. Kirsty was really efficient and friendly, offered a drink. Very pleasant experience.

Antwort von Stratstone - BMW Hull
Recently had my car serviced for the first time and had a very easy experience throughout. My car was collected and returned to my home all nice and clean inside and out! I was kept informed during the whole process by Rui Carvalho-Pereira from sending me a video to speaking to me to explain a few things. From booking in with Charlotte a few months ago to having my car delivered back to me it was a very easy and professional process.Easy online payment too. I am delighted with the service I received from Stratstone in Hull service department. Thank you!

Antwort von Stratstone - BMW Hull
Very friendly and professional on the service desk and the car was ready early and washed and vacuumed for collection.

Antwort von Stratstone - BMW Hull
Nice and patient service with detail explanations about my Mini Cooper. The old car functions well now.

Antwort von Stratstone - BMW Hull
Starting from when i entered the dealership, William H approached me and sat me down to discuss the car i had in mind. He got an idea of what BMW 3 series that were available and quickly got the car i chose round for me to see. The car was stunning from day 1 and still to this day. Will then sat with me showed me round the car, the features it had and all comfort buttons. He also came out with me on the test drive which i recommend for anyone who has a lot of questions like i did. William was very approachable friendly and helpful with his knowledge about cars. Once we arrived back at the dealership we sat down, i was also offered details on how i could part exchange my vehicle, for the age it was i was well happy with the value i was given. I also chose to get the ceramic coating which i would also recommend to everyone because it brings out a deeper colour of the car and feels smooth as anything; and you also get a free cleaning kit which is handy because I now can wash my car myself every time. The best bit for me was the peace of mind knowing i have the BMW warranty which just puts me at ease on every journey and shows the reliability of the car. Even the aftercare is amazing, William H as well as other staff always offers to help and answers any questions i have. The process of buying and exchanging cars was quick as anything and hassle free. I'd definitely buy from there again for the service and friendliness of their staff. Thank you once again William Houldridge for the service you provided.

Antwort von Stratstone - BMW Hull
Great experience buying our new car from will at the hull showroom. We knew what we wanted and will made sure we got it. We are extremely happy with our new purchase and will definitely be going back for our next car.

Antwort von Stratstone - BMW Hull
Car booked in for an intermittent problem with the fobs on the Tracker system recently coded to my new M4.
Excellent level of service from start to finish, from the initial phone call to picking up my car - all tested, working, and valeted like new.

Antwort von Stratstone - BMW Hull
Mini service and MOT, very helpful, efficient and a pleasure to deal with.

Antwort von Stratstone - BMW Hull
Always an excellent service, very helpful staff, friendly and eager to help and advise when needed. Mechanics were professional, quick, and efficient. Its nice to know that you can still get helpful and reliable people. Many thanks to the staff who helped me out yesterday (wont mention names)

Antwort von Stratstone - BMW Hull
My car was due in for a service. The staff were very helpful and courteous. The showroom was very clean and tidy. Although when asked which contact I wanted to be contacted on, they contacted my carer instead of contacting myself, but luckily this was not a problem.

Antwort von Stratstone - BMW Hull
My experience in becoming a proud car owner at Stratstone was nothing but excellent. Paul Redshow made the whole car ownership process easy, smooth and flawless. With all Paul's efforts, it took less than a week for my car to be delivered (this also plausible, as delivery to London coincided with National Rail Strike Action). The team is outstandibly professional, customer focused and caring. Their knowledge and communication skills are commendable. I am really grateful for all of your support in the process.
Kind Regards
Irina

Antwort von Stratstone - BMW Hull
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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