My experience is amazing ive had james a few times now and every time iv had him he has sorted my wifi and fire stick out straight away he always seems to go above and beyond to help correct everythin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Today, I was helped a lot by JAMES. I have a new account created/registered with Optify and he patiently guided me through. After completing this, James also got my devices connected to the wi-fi ser... Mehr ansehen
The WiFi is not working at my student accomodation and they have yet to send anyone out. However, I spoke to a man named JAMES who was very helpful and attentive. The internet isn't working still so... Mehr ansehen
Spoke with Karima who was brilliant at helping me get back on the internet after a power outage in my sheltered housing block He was a great help and we finally succeeded!!
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2007, Wifinity has become a trusted and established Internet service provider supplying the Defence, Leisure, Retail & Education sectors. Wifinity maintains a market lead by using the latest technology to deliver a fast and reliable service tailored specifically for your unique needs.
Kontaktinformationen
Level 5, The Grange 100 High Street, N14 6BN, Southgate, London, Vereinigtes Königreich
- 02080901290
- support@wifinity.co.uk
- wifinity.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Bill was so helpful and got me…
Bill was so helpful and got me connected in no time.

Antwort von Wifinity
Ellie was very helpful and very…
Ellie was very helpful and very patient. She was very clear about had to be done and my sign-up was a very quick affair enabling me to get online quickly. She also told me how to get further help if I needed it.

Antwort von Wifinity
Ellie’s customer service was spot on
The customer service from Ellie was brilliant, very knowledgeable, explained everything she’s capable of doing with ease, and accuracy.

Antwort von Wifinity
Ellie C was very helpful
Ellie C was very helpful, fixed my issue fast with clear instructions.

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Gem xx
Gem . Was very helpful. And very patience . She was the best 😁

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I could not get online after paying for…
I could not get online after paying for the service but thanks to Andrea my problem was soon sorted.
Thank You
M.Smith

Antwort von Wifinity
Small problem trying to connect to WiFi…
Small problem trying to connect to WiFi but within a few moments of speaking to Sophie who was trying to teach an old dog new tricks my issue was resolved and I was pleased and impressed.

Antwort von Wifinity
Sophie was an absolute diamond and…
Sophie was an absolute diamond and helped me get back on the internet in no time, she made it a no hassle experience

Antwort von Wifinity
I contacted Wifinity to raise an issue…
I contacted Wifinity to raise an issue with devices not connecting correctly.
Ellie the online agent, they did everything they could to resolve the issue!! With no luck the issue has now been raised to the tech team.
Amazing customer service and Thank you.

Antwort von Wifinity
Extremely helpful customer service
Connecting to Wifinity itself was a pain and difficult process.. However Karima was extremely helpful in getting me re-connected and online.

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Elisha was really helpful when i was…
Elisha was really helpful, understanding and kind when i was having issues with the wifi in the caravan this weekend with the children. Thankyou. Saved me from some moody children. 🙂

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Resolution of WiFi problem customer service assistant I've…
Each customer service assistant I've spoken to has been very helpful; Ben and Sophie were my first contacts. They were pleasant and professional and listened carefully to my issue. However, the problem I had, had to be escalated to a technical team. After having no WiFi for 4 days I spoke to Miranda who was exceptionally helpful. She went into much detail to give the technical team a bigger picture. Whilst she was speaking to me, my WiFi came back on. I was highly delighted as my WiFi service is very important to me. Miranda also resolved my friend and neighbour's WiFi problem too. A big thank you to them all.

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Katie's operator was exceptionally…
Katie's operator was exceptionally helpful

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Elisha has been helpful to help solve…
Elisha has been helpful to help solve the wifi issue with my laptop and has been very patient. Great customer service

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Spoke to Katie she was a top g clearly…
Spoke to Katie she was a top g clearly new the rules lovely lady very kind and respectful and connected me in about two seconds

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James was a great help and very…
James was a great help and very friendly too.

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Helpful with problems
Katie, the lady who I talked to on the phone, helped me with my problem and resolved it instantly. Great help.

Antwort von Wifinity
I received an email from this company…
I received an email from this company and didn’t understand it so I emailed them and also rang them. Answered immediately and was very easy to sort out. Quick, attentive and explained well.
Good company.

Antwort von Wifinity
I spoke with Katie today and she was…
I spoke with Katie today and she was very helpful, sorted my problem out straight away

Antwort von Wifinity
So funktioniert Trustpilot
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