Glide Bewertungen 

Had a pretty good experience for my wifi problem, they took time to understand the issues and promptly took action.. the staff was very well spoken. Great service glide

I had an issue with my ZHONE router and I asked this on livechat kept on disappearing and did not know password , Abyan helped me connect to the router I had to remove the first 4 letters of the router. Thanks very helpful!

very prompt response

I called Glide about internet connectivity issues, and Mr Salahadin Said in the Service Support department could not be more helpful. He patiently helped me diagnose the Wi-fi connection, as well as the Ethernet connection, which he did not have to do, since Glide is a Wi-fi provider.

Mr Said went above and beyond, which is rare these days. Glide are very lucky to have him as part of their team, and I hope he’s well looked after by the company.
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Naz was super helpful and answered all questions I asked. Was really nice and chatty on the phone.

Had some issues getting my internet working again, Imran sorted everything getting me back up and running in around 10 minutes of being on the phone with him! 10/10 customer service, would recommend!

My WiFi name had changed a few weeks ago. I raised a ticket as I was not informed about it. Shahed helped me resolve the issue and patiently explained to me what the problem was and solved it.
Thank you!

Quick responses and very helpful, particularly Shahed who delivered excellent customer service.

We have been charged on two occassions for services to one of our clients which was backdated and not valid. Eventually we got a full refund but it took months. The second time was the same client, similar situation, and they are saying we have to wait until future invoices use up the credit (to which they have not sent to us). This will take 6 months to use up. Communications is appalling and customer service non-exisitent.

Naz and Martin were very helpful. Martin was punctual and delivered exceptional service.

I'm very happy with Glide for considering my circumstances and solving my network issue within 3 days.

I was a bit frustrated due to unexpectied wifi issue but CS team handled it smoothly. There was a miscommunication at first, but he managed to fix all of problems I was going through. I really appreciate it

Amazing service help a lot and stays on the phone when you try and figure things out overall really helpful and patient

Great experience with Naz!

Shahed assisted with my WiFi query. He was very patient, thorough and helpful. Very easy to talk to and ensured I was back online on all my devices. He even went the extra mile to reboot my glide box so I could have faster connectivity. Great customer service and experience. Thank you so much.

Shahed was excellent. He was patient and sorted all my issues. Lovely guy, very happy to try all options to solve the issue

Shahed was very helpful and solved my issue promptly.

Naz was very helpful and patient with me in the call I hope the service is as excellent as he is

Shahed was brilliant, he helped me sort my wifi out extremely quickly and was patient while I gave information. He was friendly and helpful. Excellent service, would be great if this review could lead to a bonus for him.

Very nice guy！

The customer service from Glide is hopeless. After raising a new ticket for an internet issue they failed to respond to 3 emails to their residential support email and then closed the ticket as "resolved". I then phoned and was connected to a team member "working from home" and unable to help me, but promised me a call back. There was no call back, so a couple of days later I called again, re-opened the ticket and raised a formal complaint and was promised a call within 24 hours. That never happened. Finally James on the support team called me and sorted the issue (1.5 weeks after raising the ticket). However, they never contacted me back regarding my complaint, because they just don't care.