Lightning Fibre Bewertungen 5.095

Lightning Fibre listened to what the problem was, immediately raised a ticket and booked the engineer for the next day. Two hours later he called round as he was free, saw where the fox cubs had chewed the cable and cheerfully set to work in the pouring rain, attached new box and thick trunking to keep it all safe from creatures. All restored within an hour, absolutely brilliant service and broadband very reasonably priced too.

Very good.
Sent a team first as the house is very old
Cleaned up after themselves.

Engineers were excellent at installing and setting up our new fibre connection and VOIP.

Connor has just come over and done an amazing job! He talked me through the whole process and made it really simple. Thank you connor

Good installation, neatly fitted in the manner requested.
4* as I am experiencing some issues connecting a printer.

Quick, efficient, good financial deal, friendly local face to face service, efficient handover.

Good customer service. Quick, clean and tidy workers.
Not as fast as we expected changing to full fibre but we took the budget package

I switched to Lightning Fibre last month. Before installation I phoned Lightning Fibre and arranged a pre installation visit to talk me through what would happen and answer any questions. Three days later the installation was smooth and quick. The installers removed a redundant copper cable to the house in consultation with me and explained the work they needed to do.
Our broad speed is now better than before (my provider was Plusnet) and my monthly bill is less. I’m delighted with Lighting Fibre.

Have had broadband for the last 2 years and opted to up grade for the next 2 years. No problems always very helpful and always someone available to talk to if any problems.

Engineers were friendly and were fast and efficient and tidied up themselves

Great friendly service

Overall pretty happy with lightening fibre pretty much zero issues however did have a problem last week lost connection landline and internet just so happened on a Friday, Called to get help and was informed engineer would be here on Monday,
Was not impressed as ment a whole weekend without landline or internet. Wife called after I spoke the them and thankfully they sent a engineer on Sat morning. Fixed the problem in 10 min. Cable outside in the grey box had disconnected.
Problem fixed thankfully. Based on that I'm pretty pleased but would have been a different story if I had to wait till the Monday.

Both men very competant and provided a good clean installation, fully explained and fitted internal equipment where requested. Good job.

Fantastic service from start to finish, great communication, turned up on time and very polite

We contacted lightning fibre with a view to having super fast fibre installed. In just over a week from site visit the installation was completed and everything was switched over to the new system. The installation was done to a high standard by Glenn who was very helpful throughout. Excellent company to deal with so far five stars by us 👍

Excellent communication and customer service.

My installers were polite, very helpful, and left everything tidied.

It doesn't reach every coner of the house.

Very quick solution. Transfering the sccount took me not more than 10 min. Lovely lady.Kind and profesional!Thank you

so helpfull from the word go clean and tidy instilationand only 22pound a month for my needs excellent would recomend to anyone customer service polite and helpfulldont waste your time with big companies who double the price in 18 months