Truespeed Bewertungen 4.110

STAY AWAY AT ALL COSTS!
Wanted to transfer my contract to my new home in which every street in the area is covered and me only moving two streets down. mine is the only one not apparently in the area they have charged me £250! Seems like a scam to me! The fact you are forced to have to pay this ludacris amount in a cost of living crisis when I have three young children is utterly shameful! And they expect the money within 2 days! Would not recommend to a single person ever again. DISGRACEFUL UNSYMPATHETIC COMPANY! Not even willing to review a complaint.

Excellent efficient tidy, Dave perfect engineer

Professional sales and installation team. There was a delay for the install due to a wayleave being required but once this was received the installation went ahead smoothly. The porting of the telephone number from the previous supplier took 4-5 working days. Very impressed so far.

Dave Williams was great, clear, concise and efficient also a very nice bloke

Great service, our Truespeed engineer Dave Williams attended to complete the installation and made the install easy and straight forward with minimal disruption, and went through everything clearly and concisely.

Adam was helpful, efficient and friendly whilst I was setting up installation of the service. It was swift with no push to upsell- just honest and upfront information given. What a refreshing service! Would recommend to anyone!

Turned up on time, pleasant relaxed attitude, clean and tidy.

Installers, Matthew, Dane and Jamie were brilliant. Respectful of property, cheerful and on time. Couldnt have asked for more.

Matthew arrived on time, was polite and friendly and installed our broadband in super quick time! Highly recommend!

The transfer from my old provider to Truespeed was quick and easy. Price fixed for 2 years which was reassuring as my old provider kept hiking the price ever. I am saving over £16 a month. Engineeers were polite friendly and no mess. Constant update as soon as I applied on line.

When it is good, it is very, very good, when it is bad, it is appalling.

I am paying for 300mbps, today, I managed 1-5mbps despite, as I am continually told by Truespeed, to bounce the router, which I have so far done 5 times now. It's literally unacceptable and I don't say this lightly, but it's more unreliable than Vodafone.

Go on the website and the network is fine it says.

It's only going; one minute 280, the next 30, then 160, then 12, then 190, then 1 or nothing at all. Sometimes takes me 30 mins just to connect, and that's from a Macbook, HP, Dell and playstation.

We didn't sign up for this.

Dave Williams installed our Truespeed connection and carried out a first class job. He was professional and friendly and extremely clean/tidy.
Couldn’t have asked for better service.

All truespeed’s service staff have been excellent, especially Adam who was forthcoming without being pushy when we needed time to think about it.

Matthew wick was polite and friendly
Installed my broadband quickly

Two guys Dane and Jamie came to my house before install, explained where the cables would be fitted, and what the next phase would be.cables fitted in no time ready for the technician to complete the work.
Highly recommended so far.

Kevin Tunnicliffe was superb.. we had a shelf at the back hiding all the wires and he helped no end. Took the back shelf off, the doors. Fixed it all then put it all back together again. Honestly never had service like it. Well done Kevin! Highly recommend ⭐️

Dane and Jamie were very polite friendly and sorted the problem quickly.

Friendly and timely service from Lee. Lovely to not have to wade through interminable menus before speaking to a human every time there was a communication. If the technical service is as good we will be delighted