THE LEAK DETECTION COMPANY Bewertungen 

1.314
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Simon was brilliant came on time worked so hard to find problem and repaired. Advised on future remedy. Very professional and courteous. It may be expensive but it will save a fortune in the end. Woul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having been messed about by our water supplier over an outside main pipe leak for over two months, we ultimately decided not to wait any longer and contacted ADI Leak detection around 11.30am on the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jono at the Leak Detection Company was incredible. We were experiencing lots of escaped water under the floor in our flat, which was causing us a lot of concern. Jono was calm, highly skilled and pa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service and quick responses from both engineer and office staff to arrange a visit. Engineer was comprehensive and very thorough, but also incredibly clear in explaining each step. Follow up rep... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Klempner

Vom Unternehmen geschrieben

Established 2008, we are an independent family run business offering a nationwide domestic and commercial leak detection service. Using non-invasive methods, including thermal imaging, gas tracing, acoustic and endoscopic camera, we can accurately diagnose and locate hidden leaks, including mains water, hot/cold, heating, waste/drains, and flat roof. Our equipment works in a range of property constructions, including through concrete floors. Our employed engineers (DBS checked for peace of mind) are qualified and experienced plumbers. Most leaks can be exposed and repaired on the same day, by the same engineer. In domestic properties, we offer a ‘no find – no fee’ guarantee on internal hot and cold pipes (excludes heating and incoming mains, T&C’s apply). We provide a detailed written report with photos, typically the next working day, suitable for assisting with an insurance claim.

No Find - No Fee Guarantee

On domestic hot and cold leaks

* excludes Domestic heating & Domestic incoming mains pipework & all Commercial Leak Detections. T&Cs apply

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1314 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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4,9

Alle Bewertungen

(1.314)

162 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The Leak Detection Company were friendly, professional and thorough

The Leak Detection Company were excellent. Highly communicative, exceptionally professional identifying the problem quickly and providing a thorough report on work conducted and an assessment of the problem. Would highly recommend. They may not be the cheapest but would 100% say it is value for money. If I needed a leak detection service again I really wouldn't bother looking elsewhere

23. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Matt,
Thank you for your kind review, which I'll be sure to pass on to our engineer Simon. We appreciate your comments about our pricing, which we strive to keep as clear and transparent as possible. As part of our regular pricing reviews, we recognise that we are neither the cheapest provider nor the most expensive. However, we are confident that the quality of our service continues to offer excellent value for money.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

An efficient service using technology…

An efficient service using technology to hit for the problem. Techniques of using dye and taking readings of damp. And fibleoptic camera to locate a leak that I wasn't sure was even present. All done within a 3 hour window and a quick effective repair. A full report to send insurers too. A really good service found a solution to the problem.

19. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Martin,
Thank you for taking the time to leave a review. I'm pleased to hear we were able to provide an efficient and effective service.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Found the problem when other services hadn’t. Extremely courteous and helpful and send us their report on the day of the visit. Would highly recommend.

12. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Mrs Harrison,
Thank you for your kind feedback. I'm glad we were able to get to the bottom of the problem for you.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Good standard of service.

The leak was located quickly.
The location and cause of the leak was explained simply.
The remedial works needed to repair the leak were explained simply.

18. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Thank you for your review. We're pleased that the leak was located successfully and that the findings were communicated clearly.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Water Leak Issue

Nick, the engineer, was very professional and systematic in approaching the water leak. He was friendly and helpful in explaining what had happened and steps to take to fix the leak. Highly recommend this excellent service.

12. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Mahesh,
Thank you for your wonderful review. We're delighted to hear that Nick provided such excellent service.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Extremely satisfied with service

Simon the engineer was very professional, polite and friendly and extremely thorough in trying to locate our problem.
I would recommend your company to others.

2. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Barry,
Thank you for taking the time to leave us a review. I'm very pleased Simon was able to deliver a high level of service.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Exceptional service from this company

Exceptional service from this company. From first contact, efficient office help and procedures plus knowledgeable engineers. Very highly recommended

9. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Thank you for kinds words, which mean a lot to our team.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Nick was very good

Nick was very good

9. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Mikael,
Thank you for your review, which I'll be sure to pass to Nick.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

A very professional service

Andy was very methodical and explained the process very clearly at each stage. He found the source of a longstanding leak and put in a valve so that this could be stopped while we organise a more permanent fix as the leak was under kitchen units. He also gave thorough and helpful advice about how to proceed. I wish we had got this company in much earlier.

8. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Michael,
Thank you for your review, which I will pass on to Andy. It's great to hear that his experience and expertise were evident throughout the leak detection process and helped to successfully identify the source of the leak.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Impeccable Service

Sunny has visited us on a number of occasions and each has been a delight.

Comprehensive, unobtrusive investigations produce a detailed, readable report.

Cannot recommend The Leak Detection Company highly enough. They do what you would expect and really, really well.

5. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Will,
Thank you for taking the time to leave us a review. I'm so pleased to hear that Sunny has been able to provide such great service each time you've dealt with us. Your feedback is greatly appreciated, and I will be sure to pass on your kind comments.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Can highly recommend the company

Can highly recommend the company, as they found and repaired my heating leak. I had two other companies out prior, who were not able to locate the leak, as they did not have the specialist equipment required.

Everything was explained to me, before the booking and during the visit, so there were no nasty surprises.

5. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Thank you for your review. I'm glad we were able to get to the bottom of your heating leak.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Very happy with the service by the Leak…

Very happy with the service by the Leak Detection Company. Simon, the engineer was very helpful and talked me through and the leak was detected with the Gas Test method in the first hour of the job.

1. Juni 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Kaiser,
Thank you for your review. I'm pleased Simon was able to locate your leak accurately and efficiently.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Successfully traced and fixed hidden leak

After concluding that I must have a hidden leak somewhere under my solid tiled kitchen floor, I contacted several companies, including some well known names, in the leak detection business.

The Leak Detection Company (LDC) stood out as Claire, my initial point of contact, was more willing than others I had contacted, to understand the situation and was very helpful. After reading reviews about LDC, I decided to appoint them to find and fix the issue.

LDC's technician, Elliott, was extremely professional and, despite 35 degree heat, remained unflappable in his search for the elusive leak that he found was caused by a perforated copper pipe buried in the screed under our kitchen floor. Elliott had a methodical approach to the situation, had sophisticated equipment appropriate to the job, was careful not to cause too much disruption and managed to find and fix the leak during his visit. He was also a very engaging person.

Although Elliott was unable to find and fix the leak in the first three hours included in the fixed price quote, this was primarily due to the time taken to find the leak and, importantly, to eliminate other possible causes. My view is that the time taken accurately reflected the complexity of the problem.

Based on my experience, I would certainly use LDC again without hesitation.

27. Mai 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Nick,
Thank you for taking the time to write a review. We aim to offer the best possible customer service and experience, and I'm delighted this shone through, both during your initial enquiries with Claire and with Elliott's leak detection.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Top marks on an excellent thorough job

A brilliant, professional company who I would recommend and definitely use again.

The engineer, Jamie Kingsmill, turned up before time, was very professional, had good knowledge and great communications. Explained everything in layman's terms, (so I kept up as best I could), and done a really thorough job. Very happy as I had 3 plumbers that could not detect a leak. The Leak Detection Company found it

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von THE LEAK DETECTION COMPANY

Dear Lorraine,
Thank you for taking the time to leave a review. Your feedback means a lot to our team. I'm pleased that Jamie was able to locate your heating leak and provide reassurance during what can often be a stressful situation. We appreciate your kind words and will be sure to pass them on to Jamie.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

We have used the company several times

We have used the company several times, and every time been impressed with the service. Leaks have been identified and fixed, with minimal impact. Great service and would recommend to friends.

26. Mai 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Emma,
Thank you for your review. I'm pleased to hear we've been able to deliver a consistent and reliable service.
Kind regards,
Kim Cheney

Bewertet mit 5 von 5 Sternen

Reliable, professional, helpful

We’re really happy with the service we received from start to finish. Calls to the office to ask questions and make initial enquiries were dealt with in a friendly, helpful and efficient way. Jamie arrived bang on time on the day of the appointment , despite the long commute, and could not have been more helpful. Sourced our leak (we have a very long pipe that we are responsible for) in a few hours and gave great advice throughout.

28. Mai 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Mark,
Thank you for your review. Providing an excellent customer experience is important to us, so I’m delighted that both your initial contact with our office and the leak detection service provided by Jamie met your expectations.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen
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Antwort von THE LEAK DETECTION COMPANY

Dear Debbie,
Thank you for taking the time to leave us a review. We're delighted that we were able to identify the heating leak at the school.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

I didn’t know where water was coming from

I didn’t know where water was coming from but the plumber found it behind my washing machine, that had been installed wrongly. He corrected the pipe work and left everything very tidy!

26. Mai 2026
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Antwort von THE LEAK DETECTION COMPANY

Thank you for your feedback. I’m pleased we were able to get the issue resolved for you.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Incredibly thorough and professional…

Incredibly thorough and professional service was provided. Would highly recommend! I was very impressed by the quality of the work and the resolution for the problem, and additionally, simple things like how clean and tidy the kitchen was left afterwards, which isn't always the case.

28. August 2025
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Antwort von THE LEAK DETECTION COMPANY

Thank you for your review. We’re delighted to hear that you were pleased with the service.
Kind regards,
Kim Cheney - Director

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