THE LEAK DETECTION COMPANY Bewertungen 

I booked this company for a leak detection service in my flat, which cost over £500. Unfortunately, the service fell short of professional standards for several reasons:

​- Property Damage: The technician damaged my bathtub during the inspection and failed to inform me about it. I only discovered the damage after they had left.
​- Incomplete Reporting: The report omitted essential details required to fix the leak, specifically the pipe measurements. As a result, I had to measure the pipe myself to provide the necessary information to the plumber carrying out the repair.

​For a service costing more than £500, I expected transparent communication, careful work, and a comprehensive report. Having to complete the measurements myself and dealing with undisclosed damage to the bath was very disappointing.

Did what they said they would (although it was a relatively easy leak to find).

Very professional, thorough and prompt. Would definitely recommend.

Very, very thorough

I’m sure i gave a review but happy to do again.
From the beginning of booking over the phone to the appointment this company is excellent .
Totally professional in every manor. Andy’s tests were thorough and he is a very nice chap with it) I would use this company again.

The engineer arrived on time, very nice chap, explained to me what he was going to do and was very friendly and efficient.

Excellent as always!

Booked us in last minute, gave a super detailed report, saved us lots of hassle. Identified things we hadnt thought of, report back super quick, great service all round

Can not fault this company Samantha was so helpful with the booking side & Simon went above & beyond finding the issue
I would definitely recommend this company defo 5 stars for them

Anthony was very professional and kept us informed as to what he was doing to repair the leek. He left the garden tidy when he had finished repair.

We notice some water damage in a new build property which was outside the 2 year guarantee, so contacted the Leak Detection Company to carry out a trace and access report to pinpoint the fault and confirm responsibility,
Leak found within the wall, report submitted to the developer who have now admitted responsibility!
Many thanks,

The whole process was most professionally carried out and Anthony kept us informed at all stages of the investigation. Highly recommend.

The engineer that attended was prompt, courteous and very knowledgeable. Clearly outlined his strategy for diagnosing the issue at the outset and provided regular progress reports throughout. Very happy with the service provided.

Jamie was professional, knowledgeable and reassuring. Great experience with this company.

Jamie who was our engineer was punctual and very polite. He explained everything while he went about a thorough investigation around the circumstances as to why we had a leak.
He successfully detected and fixed the leak within around 3 hours, and clearly explained the callout costs for the detection and correction work he would do before he did it. All work was done with minimal disruption and the site was left clean and tidy.
I would happily recommend 'The Leak Detection Company' and use them again in the future if I had any further issues.

Simon did a brilliant job identifying our hard to locate and fixing it behind our kitchen units - thank you!

Great experience - customer services provided a quick appointment and outlined all relevant costs and T&Cs.
On the day Sunny did a thorough job using various methods and quickly identified the leak and explained the next steps. The written report provided the next day outlined all the info required for a fix and discussion with the insurance company.

In a very stressful situation, the Leak Detection Service were superb. All the people I interacted with during the process were reassuring, professional and efficient. I booked the appointment where Sam described exactly how they carry out the inspection. Andy, who phoned before arriving early, started work straight away, was patient, polite and reassuring. The report is accurate and a very useful document, written in plain English with photos and explanations. He offered several solutions and clearly explained the pros and cons.

We were very impressed by Anthony (The Leak Detection Engineer) who was extremely polite and professional, detecting the leak quickly and then fixing it. The leak was 12 inches beneath a concrete floor in an old Victorian building. The leak had been there for 30 years plus. None of this phased Anthony. We would highly recommend the Leak Detection Company. They were professional and the cost was very reasonable.

Absolutely excellent. Very professional, super diligent and provided an extensive report which was really useful for the insurance.