THE LEAK DETECTION COMPANY Bewertungen 

1.314
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Simon was brilliant came on time worked so hard to find problem and repaired. Advised on future remedy. Very professional and courteous. It may be expensive but it will save a fortune in the end. Woul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having been messed about by our water supplier over an outside main pipe leak for over two months, we ultimately decided not to wait any longer and contacted ADI Leak detection around 11.30am on the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jono at the Leak Detection Company was incredible. We were experiencing lots of escaped water under the floor in our flat, which was causing us a lot of concern. Jono was calm, highly skilled and pa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service and quick responses from both engineer and office staff to arrange a visit. Engineer was comprehensive and very thorough, but also incredibly clear in explaining each step. Follow up rep... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Klempner

Vom Unternehmen geschrieben

Established 2008, we are an independent family run business offering a nationwide domestic and commercial leak detection service. Using non-invasive methods, including thermal imaging, gas tracing, acoustic and endoscopic camera, we can accurately diagnose and locate hidden leaks, including mains water, hot/cold, heating, waste/drains, and flat roof. Our equipment works in a range of property constructions, including through concrete floors. Our employed engineers (DBS checked for peace of mind) are qualified and experienced plumbers. Most leaks can be exposed and repaired on the same day, by the same engineer. In domestic properties, we offer a ‘no find – no fee’ guarantee on internal hot and cold pipes (excludes heating and incoming mains, T&C’s apply). We provide a detailed written report with photos, typically the next working day, suitable for assisting with an insurance claim.

No Find - No Fee Guarantee

On domestic hot and cold leaks

* excludes Domestic heating & Domestic incoming mains pipework & all Commercial Leak Detections. T&Cs apply

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1314 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,9

Alle Bewertungen

(1.314)

162 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Simon is absolutely fantastic

Simon is absolutely fantastic - highly recommend

28. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Abbas,
Thank you for your review, which I'll be sure to pass to Simon.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Thank you for help it was a great…

Thank you for help it was a great useful information you gave me.

22. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Thank you for your review. I'm pleased the leak detection was useful.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Simon was brilliant came on time worked…

Simon was brilliant came on time worked so hard to find problem and repaired. Advised on future remedy. Very professional and courteous. It may be expensive but it will save a fortune in the end. Would thoroughly recommend this company.

24. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Kevin,
What a fantastic review, thank you. I'll be sure to pass on your positive feedback to Simon.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Shower leaking downstairs

Jamie Kingsmill attended.
Methodical inspection completed.
Professional, tidy, and on-time.

23. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Khaled,
Thank you for taking the time to leave us a review. I'm pleased you were happy with the service provided by Jamie. I will be sure to pass on your positive feedback.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Fixing the problem, quickly!

Having been messed about by our water supplier over an outside main pipe leak for over two months, we ultimately decided not to wait any longer and contacted ADI Leak detection around 11.30am on the 24 August, spoke with a very helpful person, Lauren I think, and we were promised someone would be with us within 2 and a half hours. A very helpful Kristof arrived around 1.45 and had detected the underground leak within 30mins. Everything was dug out, pipe cut out, replaced/repaired and the hole refilled and levelled. He then checked all the indoor taps and toilets and cleared any pipes or filters that had been clogged with grit etc., leaving around 6.00pm Kristof said any issues please feel free to call us.
We were contacted again a few days later by ADI to make sure we were happy with everything.
All in all a great service that we would recommend to anyone. Thanks, Phil Patterson.

24. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Hi Phil,
Credit where credit's due, this review seems have been left accidentally on our page.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish

Fantastic service from start to finish. On initial contact they were thorough and supportive in helping carry out some trouble shooting. Prompt and clear in arranging for an engineer to attend. The engineer who attended (Simon) was very thorough and professional in identifying the leak and explained the options clearly which he followed up with a detailed report. He has excellent knowledge and experience in this work. Delighted with the service I received and more than happy to recommend the Leak Detection Company.

8. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Thank you for your very kind review. I'm delighted our office and Simon displayed good service.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

I would totally recommend The Leak…

I would totally recommend The Leak Detection Company. The engineer, Andy, was extremely professional and knowledgeable.
The problem which was big was resolved on the day.
They are an amazing company, Andy made the difference!

4. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Patricia,
Thank you for your kind review. I'm so pleased you were happy with the work completed by Andy and would recommend us. I will be sure to pass on your positive feedback to Andy.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Woodford Green - Satisfied Customer.Excellent service and great value for money. Pick these guys stop searching.

I highly recommend The Leak Detection. They’re a fantastic family-run business that provided a professional, thorough and speedy service from start to finish.

Their staff turned up on time, was extremely thorough and professional in identifying the issue, and explained everything clearly. What really stood out was the excellent value for money, their service was much more affordable than other quotes I received without compromising on quality.

Friendly, professional, reliable and efficient. It’s refreshing to deal with a family business that genuinely cares about providing a great service.

5/5 Highly recommended

3. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Uadi,
Wow, what a stonking review, thank you! We really appreciate the time you've taken to leave this for us, it means a lot to the team.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Did an excellent job fixing my leak

Did an excellent job fixing my leak. It was hidden under my driveway. But they found it. Top job Simon. Thanks so much

2. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Mr T,
Thank you for your kind review, which I'll be sure to pass on to Simon.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Professional and efficient service

Professional and efficient service, would highly recommend.

2. September 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Mike,
I'm really pleased you were happy with the service. Thank you for taking the time to leave us a review.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Very efficient

Very efficient, knowledgeable and great to deal with..

24. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Lee,
Thank you for your lovely review.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

A very professional company

I had very good interactions in the build-up to their survey, they found the leak and fixed it efficiently.
Both engineers who attended were very professional. It doesn't come cheap, but "happy" to pay for top-quality service.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von THE LEAK DETECTION COMPANY

Dear Aresius,
I'm so pleased you found the service 'top quality'. Reviews like yours mean a lot to our team, thank you.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Excellent service

The backroom staff were friendly and efficient when setting up the appointment. The engineer (Simon) was also friendly, punctual, helpful and found the source of the leak. The company's policy of responding to all reviews, whether good or bad, also provides comfort that you're dealing with an honourable business.

14. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Brian,
I'm really pleased you had a good experience with our office team and our engineer, Simon. Thank you for taking the time to leave your feedback, it's really appreciated.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, found the leak in a very large stocking yard in a couple of hours

24. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Thank you for your review. Great to hear we were able to locate the leak efficiently.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Superb Service Start to Finish

Great service and quick responses from both engineer and office staff to arrange a visit. Engineer was comprehensive and very thorough, but also incredibly clear in explaining each step. Follow up report will prove invaluable for next steps, insurance claim etc. Big shout out to Jamie for his help, and to Claire in the office for arranging so quickly.

20. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Tim,
Thank you for your review. Clear and timely communication is key to providing a good service, I'm so pleased this was displayed by both Jamie and Claire.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Jono at the Leak Detection Company was…

Jono at the Leak Detection Company was incredible. We were experiencing lots of escaped water under the floor in our flat, which was causing us a lot of concern. Jono was calm, highly skilled and passionate about finding the source. The words "I'm not leaving here until I find the source of this" gave me great comfort during the investigations. In the end, Jono got on to the trail of the source using his experience and nouse built up over many years. His expertise and passion to get a result for us was really first class. Excellent all round.

12. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Mr Gleeson,
Thank you for your glowing review, it's really appreciated. I'm so pleased Jonathon was able to locate and repair your leak.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Excellent service.

We had excellent service from this company. My mother had a mains water leak into her house. We were able to pick up a cancellation space and their engineer, Jonathan, arrived the same day. Jonathan was brilliant, he has a 'can do' attitude. He managed to survey, identify the leak and fix it in just a few hours. He also provided a report to send to our insurers.
Great communication and help from Claire and Sam in the office. Thank you.
I would highly recommend The Leak Detection Company.

11. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Julie,
Thank you for your lovely review. I'm really pleased Jonathon was able to find and fix the leak. I'll be sure to pass your feedback onto my colleagues.
Kind regards,
Kim Cheney - Director

Bewertet mit 5 von 5 Sternen

Suspected pipe leak within a wall in a downstairs toilet.

Easy to book an appointment over the phone and as non urgent we were happy to wait a few days for someone to come and sort out the problem which was a suspected pipe leak within a wall in the downstairs toilet.

Jonathan arrived on time and was able to detect the leak which he identified as a leak from the base of toilet system hidden within some joinery in the bathroom above the damp wall downstairs.

The leak was secured but unfortunately he was unable to get a part to replace the old toilet system in the allocated 3hours as it had to be ordered.

Jonathon was friendly, knowledgable and very capable.

Detailed information was provided about the fees involved. Probably a bit too much detail and although pricey it was a job that had to be done to secure the leak.

11. August 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Christine,
Thank you for your kind review. I'm very pleased our office staff and our engineer were able to provide such a good service. I appreciate your feedback about our email response; sometimes it can be hard to strike a balance between too little and too much information.
Kind regards,
Kim Cheney - Director

Bewertet mit 1 von 5 Sternen

I booked this company for a leak…

I booked this company for a leak detection service in my flat, which cost over £500. Unfortunately, the service fell short of professional standards for several reasons:

​- Property Damage: The technician damaged my bathtub during the inspection and failed to inform me about it. I only discovered the damage after they had left.
​- Incomplete Reporting: The report omitted essential details required to fix the leak, specifically the pipe measurements. As a result, I had to measure the pipe myself to provide the necessary information to the plumber carrying out the repair.

​For a service costing more than £500, I expected transparent communication, careful work, and a comprehensive report. Having to complete the measurements myself and dealing with undisclosed damage to the bath was very disappointing.

7. Juli 2026
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Antwort von THE LEAK DETECTION COMPANY

Dear Roberto,
We have no record of completing work for you. I think you may have left a review for the wrong company. Please could you kindly check, and if necessary, remove your review.
If you need to speak with me, please email admin@theleakdetectioncompany.co.uk or call 01483310888.
Regards,
Kim Cheney - Director

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