Arranging the support was painful and there was a very (too) long lead time to getting the slot, as I needed a courtesy car. The inability to speak to anyone in person is very frustrating. However... Mehr ansehen
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Das sagen Bewerter
From arriving at the drive thru style drop off and then being greeted before being taken in to meet my service advisor Sarah-Louise, the experience was first class. Sarah-Louise was very helpful durin... Mehr ansehen
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Excellent service from Sarah Louise. Prompt, efficient and knowledgeable. The issue with our car was dealt with swiftly and professionally, allowing us to get on with our day without delay. Thank you.... Mehr ansehen
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My recently experience with Sytner Landrover stockport has been excellent, I booked my vehicle in for diagnostic & repair which was covered under warranty. I was dealing with Sam who has been nothi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktinformationen
Spark Business Park,Bailey Road, SK1 2AD, Stockport, Vereinigtes Königreich
- 0161 474 7799
4,5
Hervorragend
886 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Met up with Sarah-Louise at Sytners
Met up with Sarah-Louise at Sytners. Sarah was extremely professional and efficient. Made the whole process very comfortable.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Mr Whittaker, Thank you very much for your kind words. Ensuring our customers feel comfortable throughout the entire process is something we take great pride in. Your feedback is greatly appreciated and serves as a wonderful encouragement for the whole team at Sytner Land Rover Stockport. We look forward to welcoming you back in the future. Kind regards, Laura Fergusson - Customer Experience Manager
Sarah Lou handled my day very well
Sarah Lou handled my day very well, from drop off to regular calls , relaxed and at ease,
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Nicholas, Thank you very much for your kind words. It’s wonderful to know you felt relaxed and at ease throughout. Your positive feedback means a great deal to us, and we truly appreciate you taking the time to share your thoughts. We look forward to welcoming you back to Sytner Land Rover Stockport in the future. Kind regards Laura Fergusson - Customer Experience Manager
Great experience with my Jaguar service…
Great experience with my Jaguar service and MOT at Sytner Land Rover Stockport. Special thanks to **Sarah Louise** for being friendly, professional and very helpful throughout. Excellent service — highly recommended!
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Mr Basha, Thank you very much for your kind words and for choosing Sytner Land Rover Stockport for your Jaguar service and MOT. We are delighted to hear that Sarah Louise provided you with friendly, professional, and helpful assistance throughout your visit. We look forward to welcoming you back in the future for any of your motoring needs. Kind regards, Laura Fergusson - Customer Experience Manager
DEFENDER RECALL
Overall experience was good. I was kept fully informed during my wait for the recall rectification by Sarah Louise Ravens whose attendance was excellent and much appreciated.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Thank you very much for your positive feedback. We are delighted to hear that your overall experience was good and that Sarah Louise provided excellent service throughout. It is wonderful to know you felt fully informed and appreciated her attentive care. We truly value your kind words and are grateful for your support. We look forward to welcoming you back to Sytner Land Rover Stockport in the future. Kind regards Laura Fergusson - Customer Experience Manager
Excellent service from Alana at Sytner…
Excellent service from Alana at Sytner Jaguar Land Rover, she made buying our new car a great experience.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Margaret, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Alana provided excellent service and made buying your new car such a positive and enjoyable experience. It means a great deal to us to know our customers feel valued and well looked after. We hope you have many happy miles in your new vehicle and look forward to welcoming you back to Sytner Jaguar Land Rover in the future. Best wishes, Laura Fergusson - Customer Experience Manager
Came in for a recall
Came in for a recall - Booked in at a time that worked for me. Done while I waited. Sarah Louise was delightful, very attentive. Good all round service and a free clean. Ideal.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Thank you very much, Jeremy, for your kind words. We’re delighted to hear that your recall appointment was convenient and completed efficiently while you waited. It’s wonderful to know Sarah Louise provided attentive and friendly service, and that you appreciated the complimentary cleaning. Your positive feedback means a great deal to us and motivates the team to maintain high standards. We look forward to welcoming you back to Sytner Land Rover Stockport in the future. Many thanks again for your lovely review. Kind regards Laura Fergusson - Customer Experience Manager
Fantastic experience
I was dealt with by Sarah-Louise who was lovely, she was professional but friendly and made the whole experience very easy.
My car was cleaned after the service and she walked me to my vehicle to ensure I was happy with everything.
Overall very happy
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Thank you very much for your lovely review. We’re delighted to hear that Sarah-Louise provided a friendly yet professional service and made your experience so straightforward. Your kind words mean a lot to us, and we’re pleased that overall you are very happy with your visit to Sytner Land Rover Stockport. We look forward to welcoming you again. Kind regards Laura Fergusson - Customer Experience Manager
Very welcoming and efficient but…
Very welcoming and efficient but knowledge of my car poor
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Ann, thank you for taking the time to leave your feedback. We’re pleased to hear you found our team welcoming and efficient. However, we are sorry to learn that you felt our knowledge of your vehicle did not meet your expectations. We appreciate your honesty and value your comments as they help us to improve. Should you wish to discuss your experience in more detail, please do not hesitate to get in touch, my email is laurafergusson@sytner.co.uk. Kind regards, Laura Fergusson - Customer Experience Manager
Excellent service from Sarah Louise
Excellent service from Sarah Louise. Prompt, efficient and knowledgeable. The issue with our car was dealt with swiftly and professionally, allowing us to get on with our day without delay. Thank you.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Freya, Thank you very much for your kind words and positive feedback. We are delighted to hear that Sarah Louise provided prompt, efficient, and knowledgeable service. It’s wonderful to know we could help you continue your day without any delay. Your appreciation truly means a lot to us and we look forward to being of assistance to you again in the future. Kind regards Laura Fergusson - Customer Experience Manager
I revisited the dealership for a job to…
I revisited the dealership for a job to be completed under the recall programme . Having arrived at the service depot and parked in the identified service lane ,I sat for a few minutes trying to establish what was next , I could see several members of staff behind the shutters but then began to think was I in the wrong place .As nothing happened I went to the reception , to be advised that I need to drive right up to the shutters were upon they’d open automatically!! Once inside , different ball game ,a team member greeted me and explained the process and introduced me to a member of the service team. Everyone was helpful and professional. The text with the progress app came in handy . All in all a brilliant service . The point about my initial observation was maybe to recommend that the access arrangements are clarified and explained in the pre call as I’m sure I wasn’t the first and won’t be the last visitor to sit there twiddling there thumbs !!
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Mark, thank you for your detailed feedback and kind words about our team’s helpfulness and professionalism. We are delighted to hear that the progress app was useful and that overall you received a brilliant service. We appreciate your suggestion regarding clearer access instructions during the pre-call and understand how this would improve the experience for future visitors. Your insights are invaluable, and we are pleased that your recall service went smoothly despite the initial confusion. Kind regards Laura Fergusson - Customer Experience Manager
Sarah looked after everything while my…
Sarah looked after everything while my car was in for MOT. Warm welcome when dropping off and kept me updated along the day. Really good service from Sarah Louise. Thank you
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Thank you very much for your kind words, Bilal. We are delighted to hear that Sarah Louise provided you with a warm welcome and kept you informed throughout the day while your car was in for its MOT. It’s always our aim to deliver excellent customer service and ensure everything runs smoothly. We will be sure to pass on your thanks to Sarah and we look forward to assisting you again in the future. Kind regards Laura Fergusson - Customer Experience Manager
I dealt with a guy called Sam
I dealt with a guy called Sam, he was courteous, understanding, good knowledge and welcoming. I wasn’t judged because my car wasn’t brand new. It was a pleasure to call in x
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Nicola, Thank you so much for your kind words. We are delighted to hear that Sam provided such a courteous and welcoming experience, and I will be sure to pass on your comments to Sam and his Line Manager . It’s wonderful to know you felt comfortable and well looked after during your visit. Your feedback truly brightens our day and motivates us to continue delivering excellent service. We very much appreciate you taking the time to share your experience. Kind regards Laura Fergusson - Customer Experience Manager
Great service and communication
Great service and communication, lots required doing and was all done at pace and car runs great subsequently
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Good Morning Andy, thank you very much for your kind words. We’re delighted to hear that you appreciated our service and communication throughout. It’s great to know that everything was completed promptly and that your car is running brilliantly now. Your feedback means a lot to the team here at Sytner Land Rover Stockport, and we truly value your support. We look forward to assisting you again in the future. Kind regards Laura Fergusson - Customer Experience Manager
Very attentive staff at the service…
Very attentive staff at the service department.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Emily, Thank you very much for taking the time to leave such a positive review. Providing excellent customer care is something we truly value, and it’s wonderful to know this was reflected during your visit. Your kind words are greatly appreciated and motivate us to maintain the high standards our customers expect. We look forward to welcoming you back to Sytner Land Rover Stockport in the future. Kind regards Laura Fergusson - Customer Experience Manager
From the moment I bExcellent service from sytnerooked my car in to…
From the moment I booked my car in to Sytner for very minor software issue to the moment I collect it, I received excellent service. I was listened to by both the customer service representative and engineer and felt they really understod my issue. I was informed of the progress several times, everyone was friendly and polite. Thank you, excellent service
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Good Morning, Thank you very much for your kind words and for taking the time to share your experience at Sytner Land Rover Stockport. We are delighted to hear that you felt listened to and well informed throughout the process. Your feedback is greatly appreciated and encourages us to maintain the highest standards. We look forward to welcoming you back in the future. Kind regards, Laura Fergusson - Customer Experience Manager
Booking experience does not match on site quality
Arranging the support was painful and there was a very (too) long lead time to getting the slot, as I needed a courtesy car. The inability to speak to anyone in person is very frustrating. However the experience on the day was excellent. Helpful and friendly staff. Efficient processes. Accurate billing. If you could make the booking and virtual customer support elements match the on site experience this would be a 5 star review.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Rob, thank you for your thoughtful feedback. We sincerely apologise for the difficulties you experienced arranging support initially and any delays waiting for a courtesy car. However it is wonderful to hear that the on-site experience met your expectations. We appreciate your comments and will strive to improve our process ready for your next visit. We look forward to greeting you back then. Kind regards Laura Fergusson - Customer Experience Manager
Very professional
Whole operation was, professional, courteous , Sarah Louise rang when arranged. Can’t recommend enough.
Dave Hancock
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Mr Hancock, Thank you very much for your kind words and positive feedback. We’re delighted to hear that you found the whole operation professional and courteous, and that Sarah Louise provided you with excellent service. It is always our aim to ensure every customer feels valued and well looked after. We look forward to welcoming you back to Sytner Land Rover Stockport in the future. Kind regards, Laura Fergusson - Customer Experience Manager
Served by Sarah Louise is very friendly…
Served by Sarah Louise is very friendly and helpful Having excellent experience with her
Love to come back again
Thanks
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Dear Gunjan, Thank you so much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that Sarah Louise provided friendly and helpful service, making your experience with us a memorable one. It’s wonderful to know you would love to return again. Your support means a great deal to us, and we look forward to welcoming you back to Sytner Land Rover Stockport in the near future. Kind regards, Laura Fergusson - Customer Experience Manager
Stockport Landrover-From arriving at the drive thru style…
From arriving at the drive thru style drop off and then being greeted before being taken in to meet my service advisor Sarah-Louise, the experience was first class. Sarah-Louise was very helpful during the whole experience and I was looked after very well. I was even able to do some work which was helpful. I would definitely recommend the dealership to any Landrover driver, and if you end up with Sarah-Louise then that is a bonus!
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Thank you, Mat, for your kind words and glowing review. We’re delighted to hear that Sarah-Louise provided such a first-class service and that the drop-off process was smooth and convenient. It’s good to know that you felt well looked after. Your recommendation means a great deal to us, and we’re thrilled Sarah-Louise made your experience even more enjoyable. We look forward to welcoming you back in the future. Kind regards Laura Fergusson - Customer Experience Manager
My car was in for a recall job
My car was in for a recall job. From the minute of speaking to someone until job finished and car back was first class . Looked after so well from start to finish, absolute professional team of people . Sarah Louise was really good keeping me informed of all work to be carried out an.d where the process was at
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Sytner Group - Sytner Land Rover Stockport
Thank you so much, Paul, for your kind words and positive feedback. We are delighted to hear that you felt well looked after throughout the entire process and that Sarah Louise provided excellent communication. Your comments truly mean a lot to us, and we’re grateful you took the time to share them. We look forward to welcoming you back to Sytner Land Rover Stockport in the future. Kind regards Laura Fergusson - Customer Experience Manager
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