Sytner Group - Sytner Coventry MINI Bewertungen 

397
TrustScore 4.5 von 5

4,5

128 Holyhead Road, CV5 8NA Coventry, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ashley contacted me promptly and was excellent in her delivery of showcasing the mini. Great service! Thank you Ashley I am delighted!

Bewertet mit 1 von 5 Sternen

Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Kontaktinformationen

  • 128 Holyhead Road, CV5 8NA, Coventry, Vereinigtes Königreich

  • 024 7660 0600

4,5

Hervorragend

TrustScore 4.5 von 5

397 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,5

Alle Bewertungen

(397)

11.871 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Remote service brilliant

I had an excellent service from Omari Brown. He gave me an online video tour of the car I wanted to buy, and enabled me to buy it remotely with confidence seeing the car twice on video.
He also organised for the car to be driven down to me and the pick up of my part exchange. The man who picked up my car and did the handover was also excellent.

6. Dezember 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Thank you Annabelle for your 5-star review & positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

Excellent care as always

5. Dezember 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you for your 5-star review & positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

New mini

Fantastic service from start to finish, many thanks to Alana, who kept us informed the whole way through. She was professional and polite and couldn’t do enough for us. On each visit the team looked after us. Thanks to all involved.

5. Dezember 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you Anon for your 5-star review & positive comments about your recent experience with us & Alana. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

Chris was brilliant in all our dealings…

Chris was brilliant in all our dealings with prgressing our new Electric Mini

2. Dezember 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you Mr Jones for your 5-star review & positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

Matthew has been amazing

Matthew has been amazing. From our first meeting to collecting the car he has been informative, knowledgeable, professional and a pleasure to work with . If MiNI do a salesman award he should be nominated. Excellent service . I now have a beautiful new car- thanks

29. November 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you Jo for your 5-star review & positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

The sales guy I dealt with was very

The sales guy I dealt with was very helpful and friendly. He kept me updated on the status of my mini throughout and checked how I was getting on. He showed me everything in the mini set up my account and radio and even stayed after his shift was supposed to be over

13. November 2021
Bewertet mit 5 von 5 Sternen

Fantastic service by salesman Omari…

Fantastic service by salesman Omari Brown.
Kept in contact and sorted any issues before they happened, wouldn't hesitate to recommend

11. November 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you Andy for your 5-star review & positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

1st class in all regard

7. November 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you Norman for your 5-star review & positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 3 von 5 Sternen

Purchased a Mini Cooper S mid October

Purchased a Mini Cooper S mid October. The sale went smoothly but the car was advertised as having 7,841 mileage. But when it was delivered had 10,650 which I fed-back was a considerable difference in mileage. Three weeks later and still waiting on a reply.

5. November 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Dear Paul - Thank You for taking the time to leave feedback around your experience. We take on board your comments & have discussed with the team to ensure this doesn't happen again. Kind Regards, Joe O'Gleby, Head of Business.

Bewertet mit 5 von 5 Sternen

Fantastic Service

Just ordered a new Mini through the guys at Sytner Coventry. Absolutely fantastic service from start to finish. Everything well explained in a friendly manner and a great deal for my trade-in and new car. Would definitely recommend dealership especially Alana and Steven who I dealt with today. Can’t wait to get my new car.

30. Oktober 2021
Bewertung ohne vorherige Einladung
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Thank you Miss Porteous for your 5-star review & positive comments about your recent experience with us & Alana & Steven too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

We were very pleased with the…

We were very pleased with the professional and efficient service when buying our new Mini Countryman. We were kept informed regarding delivery dates and extremely pleased with the overall experience.

21. Oktober 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you Mr Hodgson for your 5-star review & positive comments about your recent experience with us. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

Very good service

10. Oktober 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you K Messenger for your 5-star review & positive comments about your recent experience with us. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

So friendly and helpful but most…

So friendly and helpful but most important for me, zero sales pressure !

7. Oktober 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Thank you Danielle for your 5-star review & positive comments about your recent experience with us. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

Excellent customer service from start…

Excellent customer service from start to finish with knowledgeable advice and assistance every step of the way. I would like to pick out Omari Brown in particular for his attention to detail and invaluable help

7. Oktober 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Thank you Mr Towers for your 5-star review & positive comments about your recent experience with us plus Omari too. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

A very pleasant and professional car-buying experience at Sytner.

I recently bought a new Mini from this dealer and part-exchanged my old one.
The whole transaction was excellent in every respect.
Alana was very friendly, straight-forward and efficient in helping me to choose my new car and kept me fully informed of its progress leading up to the handover - which was very smoothly carried out by Ellianna. I am very pleased with the whole experience of buying from Sytner Coventry and would definitely recommend this dealership. Thanks to all the team there.

6. Oktober 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Thank you Peter for your 5-star review & positive comments about your recent experience with us plus Alana & Ellianna too. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 2 von 5 Sternen

Post sale service was questionable

The sales representative was lovely and very helpful at point of sale. The post sales service however was substandard and felt very rushed. There was scratches to the car I wanted looked at and they are still present On the car even after I was told the body shop had taken care of them. I was called late on a Friday afternoon to collect and there wasn’t time to inspect as the car was already out by the barriers. I was told a full valet would be undertaken, I subsequently had to take it for my own independent valet as the valet carried out at sytner was less than satisfactory. There are also a few details of the car that are missing/damaged that were not bought to my attention at point of sale. I understand that the car is ultimately second hand but as Iv paid over £18000 for the vehicle I would have expected it to have been in the highest spec it could have been and feel unfortunately that it wasn’t and this could have been avoidable if more care/attention had been put in.

6. Oktober 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Dear Mrs M, first of all thank you for your purchase of your MINI. I will share this feedback with the team as customer experience is at the heart of our business. If you wish to go into more detail then please do contact me at joeogleby@sytner.co.uk. Kind Regards, Joe O'Gleby - Head of Business.

Bewertet mit 5 von 5 Sternen

Dan Knight is superb

Dan Knight is superb
By far the most helpful and punctual member of the team and always sticks to his word, keeps me updated and delivers what he says.
10/10

2. Oktober 2021
Bewertung ohne vorherige Einladung
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Hello, and first of all, thank you for choosing to bring your vehicle to Sytner Coventry. Thank you also for taking the time to share such great feedback regards service levels provided by Dan, we value all feedback, but it's always a pleasure to read such positive comments. I know Dan will be delighted with your kind words. Thanks again, best wishes, Kellie Russell, Aftersales Manager

Bewertet mit 5 von 5 Sternen

My husband and I were very impressed…

My husband and I were very impressed with Christopher Norman who dealt with us in a very down to earth and friendly manner, he was very knowledgeable and explained in detail everything we wanted to know about the different models so we could make a better choice of the Mini that suited us

2. Oktober 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Thank you Linda for your 5-star review & positive comments about your recent experience with us plus Christopher too. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 5 von 5 Sternen

Brilliant Service

The staff at this site go over and above to help and are so friendly. Couldnt fault them fantatsic service.

1. Oktober 2021
Sytner Group - Sytner Coventry MINI-Logo

Antwort von Sytner Group - Sytner Coventry MINI

Thank you Miss Buxton for your 5-star review & positive comments about your recent experience with us. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

Bewertet mit 4 von 5 Sternen

Electric mini

From start to finish the service was quick, the communication from Alana excellent and I was very happy. The whole buying process was gone through in detail and different finance options discussed. I was lucky that the car I wanted was already in the building process - the only hiccup was getting the registration from the DVLA!! Thank you for a smooth and efficient service.

27. September 2021
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Antwort von Sytner Group - Sytner Coventry MINI

Thank you Juliet for your 5-star review & positive comments about your recent experience with us plus Alana too. I'll share your comments with the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

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