Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Mehr ansehen
Unternehmen hat geantwortet
I rang the dealership because i noticed from the service book it appeared my Cayenne needed a service and i was four months late……….. I Rand through to service and because of the high turnover in the... Mehr ansehen
Unternehmen hat geantwortet
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Autohändler
- Kfz-Prüfstelle
- Automobilhersteller
- Kfz-Reparatur und -Wartung
- Ölwechseldienst
- Gebrauchtwagenhändler
Vom Unternehmen geschrieben
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Vom Unternehmen geschrieben
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktinformationen
High Street, CB227QD, Harston, England, Vereinigtes Königreich
- 01223 081 183
4,5
Hervorragend
169 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Not the best communication
Not the best communication.
Looking to purchase extended warranty and assistance.
Payment link sent some time after requesting product.
Following payment, no confirmation about what exactly I have purchased such a policy schedule.
23. August 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi Ashok,
Thank you for getting in touch.
I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Antwort von Stratstone - Porsche Centre Cambridge
Hi,
Thank you for the five stars.
Customer Services
Antwort von Stratstone - Porsche Centre Cambridge
Hi Kerry,
We're happy to hear that our communication and transparency met your expectations.
Customer Services
I have been a customer of Cambridge…
I have been a customer of Cambridge Porsche for around 15 years and have always found them incredibly friendly and exceptionally competent and professional.
I always feel like "one of the family" whenever my wife and I go their and even our dog is given a water bowl and treats.I cannot praise them enough and thoroughly recommend them.
20. August 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi Philip,
We're happy to hear that you've consistently experienced our friendly and professional service over the past 15 years.
It's wonderful that you and your wife feel like family, and that we can also make your dog feel welcome.
We appreciate your recommendation!
Customer Services
Antwort von Stratstone - Porsche Centre Cambridge
Hi Graham,
We're so happy to hear that your visit was pleasurable because of Anjum.
Customer Services
Easy booking for an appointment
Easy booking for an appointment, booking team were helpful and prompt.
Service team call back with progression updates on the vehicle and let me know when the vehicle would be ready for collection on time.
13. August 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi,
We're happy to hear that you found the booking process easy and the booking team helpful.
We appreciate your feedback regarding the service team's updates and timely communication.
Customer Services
quality and value excellent
8. Mai 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi Robert,
We're happy our quality and value met your expectations.
Customer Services
Damaged vehicle whilst in their care
Damaged vehicle whilst in their care, and failed to provide an explanation of the warrnty work carried out to cure two oil leaks.
Whilst they have agreed to repair the damage, I end up with a car that's been sprayed and blended.
21. Juli 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hello Eddie,
We regret to hear about the damage and lack of clarity regarding the work performed.
We'll investigate the issues you raised with the repair and warranty.
Thanks for your feedback.
Customer Services
Polite helpful service as always
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visual check found dangerous rear tyres which extended the time you had the car. Loan car was almost new and comfortable thank you.
31. Juli 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hello Geoffrey,
We appreciate you taking the time to leave us a review!
We're happy to hear that you found our service helpful and that your car was returned clean.
We are also glad the loan car was comfortable.
Customer Services
Antwort von Stratstone - Porsche Centre Cambridge
Hi Juliet,
We're happy you had a great experience with Anjum.
Customer Services
First visit to the dealership since…
First visit to the dealership since purchasing the car. great welcoming experience where you really felt valued as a customer.
29. Juli 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi Bradley,
We're happy to hear that your first visit with us was a great welcoming experience.
It is wonderful to know that you felt valued as a customer.
Customer Services
Rapid turnaround and good communication
23. Juli 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi Simon,
We're happy to hear that you were pleased with our quick turnaround and communication.
Customer Services
Antwort von Stratstone - Porsche Centre Cambridge
Hi Alan,
Thank you for the five stars.
Customer Services
Excellent service as always
25. Juli 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi Lloyd,
A big thank you for leaving a 5* review.
Have a lovely day!
Customer Services
Great staff make each visit a pleasure
Great staff make each visit a pleasure, new site is fantastic and has a great selection of stock. Staff communication by email and phone is prompt, friendly and efficient.
3. Juni 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi James,
We appreciate you taking the time to leave us this great feedback.
We're happy to hear that you find our staff and new site fantastic and that our communication is prompt and friendly.
Best wishes,
Customer Services
Great service & very helpful
12. Juni 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi Roger,
We appreciate your feedback and are so glad to hear that you found our service helpful and positive.
Customer Services
Excellent service
Excellent service and detailed. All elements of the service clear and concise
6. Juni 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi John,
We appreciate you taking the time to leave us this feedback!
We are happy to hear that you found our service excellent and detailed.
Customer Services
Turning poor reliability into excellent service
I have unfortunately had more than my first share of Issues with My cars, But this is where it is important that the brand is not just about the car but about the overall service. My experiences with Cambridge have enabled them to demonstrate what excellent customer services looks like.
1. Mai 2025
Antwort von Stratstone - Porsche Centre Cambridge
Hi,
We appreciate you taking the time to share your experience.
We are happy to hear that our customer service met your expectations during challenging times with your car.
It's great to know we could demonstrate excellent service.
Customer Services
Antwort von Stratstone - Porsche Centre Cambridge
Hi,
We're glad you were satisfied with our work and that you enjoyed our coffee.
Customer Services
Antwort von Stratstone - Porsche Centre Cambridge
Hi Mr De Wolf,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
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