Lucas Furniture Bewertungen 

Ordered our Sofas today. Stuart served us. He was very polite and considerate to our wishes. Explained everything as to waiting times. Thoroughly recommend Lucas Furniture.

We visited the store on two consecutive days and once a staff member had checked that we were ok, were allowed to peruse the store unhassled. There is a wide selection of furniture choose from. Once we had made our choice, Adam, without being pushy, was extremely helpful and accommodating. We would be more than happy to make further purchases from the store if needed.

Top quality furniture at a fair price, with especially well-trained personnel, who know how to give customers plenty of time to make decisions regarding comfort, colour and design, and also when to tactfully disappear and allow that all-important private conversation between partners. Thank you, Alistair, for your expertise and friendly personality!

Great knowledge from Stuart on the product we were interested in. No hard sell, just useful information that enabled us to consider what was right for us. Thank you.

We went to Lucas Furniture to buy sofas and the staff were polite and welcoming. Stuart was incredibly helpful and went through all aspects of our purchase with us before giving us space to consider our choice before we went ahead. Once we agreed to go ahead the ordering process was quick and efficient.

We were looking for a couple of sofas. Alistair at Lucas in Aylesbury took the time to listen to what we were after and steered us in the right direction ending up with a purchase.
Showroom was very large, lots of choice and reasonable prices too.
Would highly recommend.

We were served by Chloe, who was very helpful and listened to our questions ,and made sure all our queries were answered.
Yet again very impressed with Lucas Furniture and would not hesitate to recommend

A HUGE THANK YOU TO SORAYA
We would like to say a massive thank you to Soraya and the whole team at Lucas Furniture for the absolutely excellent service we received.

Although we had some complications with our first sofa delivery, which was NO fault of Lucas Furniture, Soraya and the team simply couldn’t do enough to put things right and ensure we had a positive outcome.

Soraya, your help, patience and dedication throughout were exceptional. You went above and beyond, and we really couldn’t have asked for better service.

Thank you so, much, Soraya — you are a credit to Lucas Furniture!

With our sincere thanks and appreciation,
Ivor & Jan

Visited today to purchase a new mattress, Beverley looked after us with her knowledge but not following us around and certainly no pushyness which I do not like. Very pleased, well done Beverley!

We visited the store to look for a new mattress, and Marie was incredibly helpful. She took the time to talk us through the different options and helped us select the perfect mattress.

Marie gave us plenty of space to browse at our own pace, while always being available when we needed advice. The customer service was exceptional from start to finish. She couldn’t do enough for us and was so warm and friendly. We would definitely recommend asking for Marie!

Excellent, large selection of furniture reasonably priced. Sales people did not hover but once I approached Jim, having made my choice, he was courteous and helpful. Overall a really pleasant experience.

Great service- involved enough but gave us space to wander. Simple purchasing process and gave us some good pointers to help us make our choice .
Stuart helped us upstairs but we had great support by the team on ground floor as well

Update: I've since had a lovely phone call from Dan who I could not fault his customer service. He was extremely reassuring, comforting and really listened to how I felt. He already had ideas and a plan for resolution of this and really took how I felt seriously. He was wonderful and has helped to build confidence should I wish to return to the store. Thank you Dan!

I usually dont write reviews but this experience was one I felt should be voiced. I visited Lucas Furniture on Wednesday and was extremely disappointed by the way I was treated. The male admin staff member I spoke with was unnecessarily rude and dismissive throughout our conversation. His comments were demeaning, and he even hinted that I couldn’t afford the items in the store. This was deeply upsetting, especially with my children standing beside me. No customer should be made to feel embarrassed or belittled. I won’t be returning.

After wandering around trying out all the settees we finally decided on one. Jim was so patient with us while my husband and I disagreed on fabric, and talked a lot of sense without being at all pushy, making it much less stressful than it would have been at one of the big furniture chains.

I recently visited the Aylesbury store to browse their collection and was delighted to find the perfect sofa. Every team member was so welcoming and friendly! Jim came to our assistance and made the whole process completely seamless, helping me make the right decisions to complete my purchase. It's a great store to browse around, and I couldn't be happier with the service. A huge thank you to Jim for being so helpful and patient with us!

I went to look at and possibly purchase a Rise and recline chair, I didn't really know anything about them, then Jim came to see if he could help,this was just what I needed, he helped me in every way, to decide, explain differences and without any kind of coercion.I happily purchased a chair and was so grateful for Jim's help.

I have just purchased wardrobes from Lucas Furniture, after visiting several times to look at options, check measurements etc. I was served by Stuart, who was extremely helpful, friendly and knowledgeable.
I have purchased furniture from Lucas for over 40 years, and thoroughly recommend them.
The showroom is stunning, with excellent choice and quality products.
The staff are all helpful, without being pushy.
The free delivery and installation is a real bonus too!

Ordered a bed for mum .Mrs sabatelli.
Marie was such a help nothing was to much trouble.
All Ordered and stress free.
Thanks Marie 🤗 great service!

We purchased two sofas from Lucas in June with the help from Jim Pickard who gave us his expertise and experience to choose the correct sofas for us. He was very knowledgeable, helpful and patient! We look forward to having our new furniture delivered in September. We can’t recommend Jim enough! First class service!

Thoroughly enjoyed our visit to Lucas Furniture. An amazing display of furniture! Air conditioning really helped on a very hot day. Adam Evans was especially helpful and informative with regard to sofa and chairs and Stuart Thom with dining sets. Thank you!