J&T EXPRESS UK LTD Bewertungen 

This is a zero star rating.

Parcel says delivered but I have no parcel.
Proof of delivery says signed but not by me.
If he left it on my step then it's gone... my front step in a tower block is not a safe place

They appear to have lost my parcel and there is never anyone manning their support chat so I can contact them about it.

Never use this terrible company. Had an email saying they couldn’t deliver to me because they “couldn’t get in touch” and attached a picture of my front door. Never knocked on despite standing right there, i was sat next to my front door. How about you try knocking on my door instead of walking off after apparently you “couldn’t get in touch” which you never even tried to do in the first place. Customer service just keep saying they’ll deliver the next day, which never comes. I’m still waiting 3 days later. Completely avoid this terrible delivery company at all costs

Illegal delivery service 😂. Should be banned in the uk.

This company is a joke I orded from temu it took from order to landing at a center in derby 2/3 days and it’s now been in derby from 7th august it’s now 12 midday so no delivery so it’s took double the time nearly tripple time to get from derby to West Yorkshire and to make matters worse I don’t know if temu are lieing to save face or j&t have lied but there saying they already tryed to deliver which I know is a lie because I work from home in the front room which is right at side of the door and you carnt even get into wit j&t always too busy all day everyday I would give minus but carnt if temu carry on using these lot I’m not buying from them again there that bad

Absolutely load of shit, picture of driver holding parcel in his hands but never delivered even though there was 7 people in the house and a ring doorbell but nothing, no calling card no parcel an not left with any neighbours, just a tracking number saying delivered, absolute joke , avoid like the plague even worse than Evri 🤬

Worst delivery service, my package went missing, and the tracking stopped updating

My Temu courier is normally Evri or Royal Mail. My last two orders have been sent with J&T Express. Both have gone missing.

Who even are these people?

Appalling. My parcel was left on the step next to the street instead of with neighbours who were in. Ended up stolen. The same day we had a parcel dumped on our step "delivered" by this company which was for someone at an address almost a mile away. No response from the company about either of these issues. Worst delivery firm ever!

Worst, expect your parcel not to be delivered.

Also, beware they are scamming you!

I have ordered many times with Temu, but this delivery service does not update the status, is not reachable and does not deliver. Overdue since several days now.

On top of that, since talking once to their chat and giving them my phone number, I have received many calls detected on my android as scam.

It is unbelievable that Temu has contracted a scam.

Appalling company. Recieved notification of parcel delivery, not at my address. Picture sent was not my house. Tried to contact the company. No joy number not recognised, then lines all busy, try again. Ridiculous.

The worst delivery service! Where they left parcel only they know! I didn't get my parcel delivered! As a proof they took a picture of the parcel in a dirty place! If I can give - number it would be less!

I would give no stars if i could. My parcel never arrived on time so i tried to track it with no success. Tried to phone then live chat but always busy. Now they have said it has been delivered but not to me !!. Please do not use these couriers they are a waste of time.

Never delivered my Temu parcel claiming incorrect/incomplete address, phoned their support line and confirmed the address on their system is 100% correct. They are absolutely useless, then the next working day, nothing happened. I have told Temu if they keep on using this courer, I will not buy from them again.

I thought Hermes now Evri was useless until I encountered J & T, they are the courers from hell !!!!

Didn’t receive my parcel and waited 5 days for them to tell me I have to contact who I ordered with and sort it with them, don’t use this company so surprised they are even a running business.DO NOT RECOMMEND. Also I I will add the person who I spoke to from customer service was so rude

Two parcels ordered from Temu. Two parcels meant to be delivered by J&T Express. Two delivery drivers have taken photos on the seat of their van and marked the parcel as delivered. Can’t even call this a delivery company because it’s not actually delivering. This is a scam service, use them if you want to be scammed. Customer service does not exist so can’t follow up.

I would leave 0 if I could. The tracking hasn't been updated for 5 days, with the last update being that it was out for delivery. I have tried to contact them using their live chat, but it always says their customer service agents are busy at this time and to try again later. After reading other reviews, I don't know why companies use them as their courier/logistics service. I would avoid if it was my choice

Parcel 2 weeks late and still no update on it and when I try contact them it says they have no agents available to talk.. like? Last parcel they delivered was taken to the wrong house.

What a nightmare!!
Cannot get a refund from Temu as they say they have proof of delivery which consists of 3 photos of a parcel taken in a car with the incorrect Nane.Address and order number
Contacting the courier virtually impossible when I did get through spoke to someone in very broken English who said they would phone back with answer never did or email why Temu carry on with these people I never know 😱
Also firm was only set up a few months ago I’m not sure if it is just a sham!

Worst courier I had come across. It was the first time ever I get a package through them and couldn’t believe my eyes when I checked my email and I see they had left my package OUTSIDE the building in public on the pavement where people can easily steal it (and it did get stolen)
I sent a complaint email and ofcourse no response.