Nice showroom and very good service…up until an order is placed. After that customer service deteriorates in my experience. There was a longer wait for delivery of the car than quoted, and all... Mehr ansehen
Standort
Standort wechselnCraigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can't thank Thor enough for his incredible help! He's super knowledgeable and provided outstanding customer service. After some bad experiences at Sheffield and Stockport SEAT CUPRA, Thor at Aberdee... Mehr ansehen
Unternehmen hat geantwortet
Excellent experience with John Clark Cupra Aberdeen. Thor was great to deal with throughout the whole process, professional, knowledgeable and kept everything straightforward from start to finish. The... Mehr ansehen
I purchased a Cupra from specialist Cars (Aberdeen) branch and I couldn't of been happier with the whole experience. Skye Christie was very professional and extremely helpful which made the experien... Mehr ansehen
Unternehmensdetails
- Autohändler
- Kfz-Prüfstelle
- Kfz-Reparatur und -Wartung
- Fahrzeugservice
- Motorradhändler
- Gebrauchtwagenhändler
Vom Unternehmen geschrieben
As an official CUPRA franchise dealer, John Clark CUPRA in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Craigshaw Road, West Tullos, we are just a ten-minute drive from the A90 and the AWPR, easily accessible from anywhere in the East of Scotland. If you are travelling from the city centre, we are just ten minutes away by car. Aberdeen train station is two miles away so, if you are travelling by public transport, you can reach us on one of the regular buses that run between West Tullos and the station.
John Clark Motor Group
Vom Unternehmen geschrieben
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktinformationen
Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Vereinigtes Königreich
- 01224 402960
4,6
Hervorragend
141 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent front of house staff
Front of house staff were excellent, always keeping me informed as to progress with my car and very friendly when I went to collect my car.
9. Mai 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Able to do MOT despite my scheduling mistake
I made a mistake with my scheduling and arrived with my Tarraco for its MOT 24hrs early. The good people at Specialist Cars SEAT Aberdeen were able to do MOT so that I didn't need to come back the following day. Excellent response all round and many thanks for a job well done.
25. April 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Afternoon Paul,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Service
My car was taken at the allocated time and returned after the service washed and cleaned inside.
All the information on the work during the service was provided in an efficient and timely manner - everything explained very clearly.
5. April 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
The transaction was done very…
The transaction was done very professionally and the staff were all very informative and friendly
27. März 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Mr Cable,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Linda,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
All good) no issues
5. April 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Colin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
M.o.t
Very happy with the service I received, and very very happy that the mechanic found the rattle that been annoying me for months well done that man.
25. März 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Richard,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Wilson Stark was terrific salesman
Wilson Stark was terrific salesman. Very patient , helpful explained everything well. He could not have been better!
1. März 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Afternoon James,
Many thanks for your review and feedback, which I will ensure is passed on to Wilson and the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Fabulous customer service
My vehicle was in for first service, girls on service desk and all other staff were very welcoming and efficient. I received updates to my mobile during the day and my car was washed and cleaned when I picked it up after the service. Great customer service.
11. März 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Deborah,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great service from taking the booking…
Great service from taking the booking to job completion without fuss
28. Februar 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Professional but room for improvement in services.
Service was friendly and professional. Vehicle was beautifully clean and ready upon collection. The vehicle appears well repaired.
Long delay in getting a booking in date for the vehicle.
No courtesy car available initially even though I pay my insurance to ensure one is available when my vehicle gets repaired. Booking delayed further by 1 week until courtesy car became available, this is unacceptable. A rental car should have been arranged on the day of original booking and billed back to the insurance. Repairs took almost 3 weeks to complete which is long given the nature of the damage to the vehicle. Overall impression good but definitely room for improvement in service offerings and turnaround times.
23. Februar 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Dino,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
Kind Regards,
Eva
They solved my ongoing windscreen wiper…
They solved my ongoing windscreen wiper problem
21. Februar 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Ling,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Friendly staff and efficient servicing…
Friendly staff and efficient servicing of my car
26. Februar 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Scott,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Went well without issue or surprises.
26. Januar 2024
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Steve,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
No hassle
No hassle, friendly staff, no hard sell tactics. Kevin (the fellow that sold the car to me) is very knowledgeable on the Formentor which makes a big difference. Absolutely no complaints or negativity.
20. November 2023
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Gerry,
Many thanks for your review and feedback, which I will ensure is passed on to Kevin and the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Variety of issues
1-Append the correct mileage on all relevant paperwork.
2-Advise customers that the technicians will require your car for upgrades and coding upon collection of your spare parts ordered, something that was not outlined to me initially.
3-The outrageous pricing (albeit dictated by the manufacturer) for a spare key and reluctance to issue part numbers, leave a bad taste in the mouth of the customer along with a huge hole in their pocket.
The above issues have convinced to me to use independent vendors for my future servicing & mot purposes.
3. November 2023
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Dear Sir/Madame,
We are disappointed to hear that you did not have a more positive experience with us at Specialist Cars CUPRA Aberdeen.
I would like to pass your feedback on to our management team, if you are happy to provide me with your name, registration and the best contact number and send it to kate.lyttle@john-clark.co.uk?
Kind regards,
Kate
John Clark Motor Group
Car problem solved brilliantly
I had a problem with my car and it was no problem to bring the car in without an appointment and get it looked over. The issue was identified quickly and I was kept informed of progress at all times and the warranty claim dealt with. The car was returned repaired and cleaned. I also received a lovely hamper from the team, which was completely unexpected. Great service!
10. Oktober 2023
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recently bought my Cupra Ateca at…
Recently bought my Cupra Ateca at Specialist Cars Skoda Aberdeen. Marcel was super helpful and made the whole experience easy. When taking my car back for a service the staff were all so friendly and helpful and my car came back quickly and clean inside and out. Fantastic branch with some great people and needless to say I love the car!
10. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Jennifer,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Efficient and friendly car maintenance.
Paperwork was ready on my arrival and car was dealt with in estimated time. Wash and vacuum appreciated. Sit and wait area is comfortable.
17. August 2023
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Afternoon Frances,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Highly recommend!
Highly recommend!
Kevin was an absolute pleasure to deal with throughout the whole process.
24. August 2023
Bewertung ohne vorherige Einladung
Antwort von John Clark Motor Group - John Clark CUPRA Aberdeen
Good Morning Jan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars CUPRA Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.