We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... Mehr ansehen
Unternehmen hat geantwortet
Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... Mehr ansehen
Unternehmen hat geantwortet
Easy online booking, smooth check‑in, and really friendly staff. They listened and worked hard to get my service and MOT done within the time I needed. Much appreciated and highly recommended.
Unternehmen hat geantwortet
Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... Mehr ansehen
Unternehmen hat geantwortet
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Vom Unternehmen geschrieben
Every Day Low Prices
Saint James Square, Felling, NE8 3RG, Gateshead, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Rang about a £17k 4 yr old Quasqui and was told it had been a Motability vehicle. Travelled 70 miles to test drive, and was told it had just been valeted and I had to sit on a cardboard sheet. The salesman drove out of the forecourt, then I took over. Proceeded to get out of the passenger side with a wet bottom!
We currently have a Quasqui, same model, and this was an upgrade. However I was trading in an immaculate car which had been well looked after with no marks.
The inside of the vehicle was disgusting, I'm sure the previous occupant's DNA was still on it. I assume that's why it was re valeted before we arrived - there were marks on all the leather trim and food in the buttons.
Back on the forecourt we inspected the vehicle and found the rubber split on the brake pedal (this should have been an MOT failure), a loose wire hanging from the passenger door, and I queried the mis matched colour of the boot not matching the body of the car. Both were white, but different shades. I was told the car had had rear end damage. The salesman then bluntly told me, he didn't think this was the car for me! He told my husband there would be someone who would buy that car, not bothered about the issues I raised. He also said he was under the impression we had gone to definitely buy the car.
Well Alex, we had gone to definitely buy a car, and as soon as we left your forecourt we visited Lookers Nissan where we bought a lovely, immaculately presented Quasqui Tekna, same year, same price, which we collect tomorrow. So yes, we were definitely looking to buy, just not your car or your attitude.

Antwort von Evans Halshaw - Vauxhall Gateshead
Harvey on the desk was super helpful and explained everything clearly .

Antwort von Evans Halshaw - Vauxhall Gateshead
Dave was a breathe of fresh air. Friendly and straight to the point. No messing around which I personally like. He went above and beyond to get the car ready for me at short notice.

Antwort von Evans Halshaw - Vauxhall Gateshead
Always check and inspect the work after getting anything done at this garage Lots of packaging material left in the boot and on the newly supplied shelf.
My repair / damaged parts needed / replacements was such a task. Eventually after many phone calls and a final visit was i only able to get my car sorted (only after having the car for 5 weeks) i am dreading another visit if the car needs further works done. The only thing stopping me marking this company down to a 1 star was the extremely helpful, friendly and professional young guy on parts and service desk.

Antwort von Evans Halshaw - Vauxhall Gateshead
Lewis keeps you up to date how my car is progressing also a great garage and great staff

Antwort von Evans Halshaw - Vauxhall Gateshead
Great service and communication from the sales rep

Antwort von Evans Halshaw - Vauxhall Gateshead
Staff were very helpful and informative.
All work was completed on time and I was kept informed on all ongoing procedures.

Antwort von Evans Halshaw - Vauxhall Gateshead
Very poor service.
Booked car to do some work on Saturday, the guy on the desk didn't care at all. They were supposed to check few things, that are included in the price. When came to collect the car, it turned out that they didn't check anything because they couldn't access it (they said there was an object in a way, that can be moved easily, they just didn't bother). They didn't call to clarify about moving it or to notify that it is an issue (they said they would). When we asked why they didn't call, the guy changed his answer and said they didn't have enough time to check the things that they were suppose to and still charged us for the work they didn't do. Why even book us on the day when you dont have enough time to do all the work you meant to?
Will not recommend and will not be coming back.

Antwort von Evans Halshaw - Vauxhall Gateshead
Dealt with the garage twice for the purchasing and trading in of cars and used the service part for the first time, all members of staff are lovely and really helpful

Antwort von Evans Halshaw - Vauxhall Gateshead
I have to say Harvey and Adam were outstanding. Excellent communication and customer relations. Very helpful. Couldn't fault them. Problem solved. And a successful outcome. Thankful for warranty.

Antwort von Evans Halshaw - Vauxhall Gateshead
Very friendly, professional staff. Nice clean showroom. All work carried out to a high standard.
One disadvantage is the removal of car collection and return which can cause problems for customers who work or find it difficult to travel to the garage.

Antwort von Evans Halshaw - Vauxhall Gateshead
All the staff were friendly and helpful especially Dave the salesman who looked after me, giving me great advice and customer service finding me the perfect car and at a great deal.
Definitely recommend this garage 5 star service.

Antwort von Evans Halshaw - Vauxhall Gateshead
Loved the car thanks to Alex

Antwort von Evans Halshaw - Vauxhall Gateshead
Alex made the whole process so smooth and I got my lovely new VW which I’m so pleased about! Appreciate all of the help and support and would definitely recommend!

Antwort von Evans Halshaw - Vauxhall Gateshead

Antwort von Evans Halshaw - Vauxhall Gateshead
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