Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... Mehr ansehen
Unternehmen hat geantwortet
I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was the... Mehr ansehen
Unternehmen hat geantwortet
Although I had over an 8 week wait (which is just not good service time) to repair a faulty horn I finally got it repaired. LEEDS GELDARD RD HYUNDAI All the staff Dan & service manager were very he... Mehr ansehen
Unternehmen hat geantwortet
No loan car when 1 was promised. Car didn’t actually arrive back faultless. Not recharged as it should have been. Not a good experience.
Unternehmen hat geantwortet
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Vom Unternehmen geschrieben
Every Day Low Prices
151 Gelderd Road, LS12 6BZ, Leeds, England, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Terrible.. sold me a car full of faults ..reported this less than 60 days after purchasing and now 6 motnh down the line refusing to fix the issues.. over 12k of repairs required but apparently if not on mot checklist it qualifies for evans Halshaw quality assurance..avoid this place and do not buy a car.. if a porsche macan s is up for sale LA16AEK then just be advised it needs a lot of work

Antwort von Evans Halshaw - Hyundai Leeds
Excellent service five stars to Ian went above and beyond helping me secure the car would definitely recommend visiting

Antwort von Evans Halshaw - Hyundai Leeds
I can be particular and persistent when making a purchase especially when I wanted it to be so right. I was contacted by Ellie Kiyak who is a Genesis Personal Assistant working with Evans Halshaw following a communication with Genesis. She was able to facilitate the sale of my new Genesis GV70 and answer all of my many queries in a manner in which I really felt like a cherished guest within the process. Even post sale she has been excellent with my other enquiries. The sale also included the transfer of the car to the Genesis Studio in Edinburgh where it was formally handed over. I am over the moon with the car and the quality of service and delivery by both Ellie Kiyak and Evans Halshaw. I would without hesitation contact Ellie Kiyak for another vehicle as the purchase and acquisition was faultless.

Antwort von Evans Halshaw - Hyundai Leeds
Everyone I have had contact with has been friendly and professional.

Antwort von Evans Halshaw - Hyundai Leeds
Extremely poor communication and service regarding a promised spare key
I had a very bad experience dealing with both Evans Halshaw Hyundai Hull and Hyundai Leeds. It was a complete communication failure on their end.
Here is what happened:
The Purchase: I bought a used car from Hull. They promised me a spare key before I signed the contract. After I signed, I had to chase them constantly to get it.
The Delays: Hull told me Leeds would call me to arrange it, but they never did. After chasing them again, I finally got an appointment at Leeds 3 weeks later.
The Payment Confusion: At the first Leeds appointment, they didn't know Hull was paying for the key, even though Hull had already emailed them. We finally got that sorted, but they made me wait another 1.5 months for the actual key programming appointment.
The Programming Day: On the day of the programming, Leeds demanded £100 upfront to start the process. I asked the service advisor to check his emails showing Hull was paying, but he said he couldn't see anything and refused to look further.
The Pickup: I specifically told them I needed my car back that day because I had work the next morning. They called me at 5:48 PM to say the car was ready. They close at 6:00 PM. It is impossible to get there in 12 minutes.
Overall, this is seriously bad service. I regret buying my car from them, and I am very worried about using them for future car servicing.

Antwort von Evans Halshaw - Hyundai Leeds
We drive an electric Hyundai and they went out of their way to get us an electric courtesy car. It was a different model to ours and they came out and talked us through the controls.

Antwort von Evans Halshaw - Hyundai Leeds

Antwort von Evans Halshaw - Hyundai Leeds
As per feedback online booking £283, Service reception stating £405. I was lied to and ripped off.

Antwort von Evans Halshaw - Hyundai Leeds
There is no one to answer the Services line at the Dealership. I had a service done on my car and the next day i had the check engine light appear on my car.

Antwort von Evans Halshaw - Hyundai Leeds
Sales representative was extremely helpful to me and extremely pleasant throughout.

Antwort von Evans Halshaw - Hyundai Leeds
Great Communication Professional and Friendly Highly Recommended

Antwort von Evans Halshaw - Hyundai Leeds
First class service Ian kershaw was very efficient and informative and made the experience special

Antwort von Evans Halshaw - Hyundai Leeds
Friendly staff on drop off , polite and knowledgeable mechanics.
Car was washed , which I wasn’t expecting so that was a bonus.

Antwort von Evans Halshaw - Hyundai Leeds
Great service from start to finish. Michael on service reception was brilliant from the offset as I arrived earlier than my allotted time of 8am. Michael arranged for my car to be taken straight away to the service bay as a car technician was there early. I also like that you can see on the television screen in the waiting area how your car service is progressing and the video supplied showing what they have checked on the car. The whole experience was great and the service didn't take long either..

Antwort von Evans Halshaw - Hyundai Leeds
Poor customer service record is 3 days phoning up to 13 times in a day to get to speak to customer service .
Had to wait 3 months to get car in to garage for engine light.
Don't reply to emails or enquiry form.unless they think you want to buy a new car then they are never off the phone .Really poor service

Antwort von Evans Halshaw - Hyundai Leeds
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