I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Mehr ansehen
Unternehmen hat geantwortet
Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Mehr ansehen
Unternehmen hat geantwortet
I ordered a spray can of OEM-colored paint for a 2018 Toyota 4Runner using the code on the manufacturer's door plate. Once the paint was applied, the color was substantially darker. I reached out to... Mehr ansehen
Unternehmen hat geantwortet
First of all I was born in Pennsylvania so I am happy to support a company from there. I have been an Eastwood customer for many years and I appreciate that when I order something it will be shipped q... Mehr ansehen
Unternehmen hat geantwortet
Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Shoemaker Road 263, 19464, Pottstown, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Awesome Company, Great Prices, Fast Shipping.
Have never had a bad experience from them.
Your site is very confusing. Keeps flashing up $10 and S15 off if I spend so much. Keeps flashing Cookies accept. Draws you away from placing orders. FINALLY got my order place without any kind rebate. If tried the chat and they couldnt locate what I had saw earlier. After I placed orders I start getting emails about product price reduction on stuff I ordered
First time ordering from this company. Items shipped right away. Haven't had a chance to install the parts in our sandblaster yet but will update if there are any issues.
Ordered tools over 10 days ago, have not received shipping notification. The order status shows "processing". Eastwood sends me emails asking for a review. NOT impressed! If I ever receive the items I have purchased this will likely be my last order from Eastwood.
I got the product I ordered, at a reasonable price. It was delivered on time, and works like it should.
Nope. Just nope. Eastwood sells things they don't have and charges you. Ten days later, they cancel the order. I haven't seen a refund yet.... I see no reason to ever buy from there again.
Ordered a Yost Model 436608 97" x 4" Cutting Guide (SKU: 56598). Item was on backorder and they said I would get a notification when it shipped (not IF it shipped). A few days later I was notified that the item was cancelled and was refunded. Based on other reviews here I see I'm not the only one this has happened to, either. I gave them two stars only because I do understand "things happen". Also, like other have reported here: I am getting almost daily emails asking to review them. So...here they go!
Ordered a drill press on a great deal and paid for it. Company charged my credit card and informed me it was on back order but would ship.
A week later they cancelled my order.
Do not trust them.
Ordered item. Waited along time for item to ship. Guess what? Item was cancelled. Don't waste your time trying to order here.... Wish I had read the reviews on other sites before trying to order!
After an online coupon for free shipping incorrectly marked the cart with free shipping (after entering all shipping info and selecting the shipping where it calculates the cost) then charged for shipping upon PayPal checkout, customer service said over the phone that they would refund the cost of shipping but went back on their word via email and said they would no longer be refunding what they said they would. Not a great situation to be in.
product is fine. 1 star is for spamming me for this review. Here ya go eastwood.
3.6 stars but I rounded. I love their products - I am not aware of anyone in classic car restoration parts and supplies that is this consistently good. They are very expensive and shipping seems much slower, but I have never had a quality issue. 100%. The "missing star" - they keep bugging me for reviews via texts and emails. If I visit their site for any reason, I get a text asking for a review. I even think they are stalking me in online chatrooms. Eastwood - every time marketing says customers like more "touches", cut their budget by 20%.
We where looking for a replacment equipment. Upon finding it here we liked what we saw and liked that it said it ships with 7-10 days. Great we ordered in 12-6-23. Checking the order as of 12/29/23 I am told this product does not ship from them but from the manufactor directly. I asked where that was and I am told they dont know but can tell me around 1/6/24 it will ship. So for a month I have to wait for it. No where on the website does it say it ships with vendor or tell where the vendor is. Never again will I order from this company customer service is crappy attitude is its your problem not ours. This company is all about money in my opion by not telling you all the info to make the correct desion on buying a product from them. Very misleading and dishonest.
Eastwood is easy to order from, and I was given updates on a regular basis. And as promised, it was delivered on time.
Couldn’t make discount code work. Placed order anyway
Than after order was placed received an email with a different coupon , which didn’t help afterwards!!!
I ordered paint from this company but never received it so after 5 weeks of not receiving
even a shipping notification I emailed them to try and find out why and they emailed me back stating that they don't cancel orders...they never once tried to give me an update on my order and now it's almost 8 weeks and still nothing
The machine works well and is ready to go to work right out of the box. My shipment had some damage in transit and the welding lense was shattered. All around great starter machine.
Ordered $3,000 worth of shop equipment. Less than 4 hours after placing the order, and days before they shipped it, they lower the price by $100. I requested a refund for the difference or in the alternative cancellation of the unshipped order. Of course they did not reply until days later, and when they did, both requests were denied because of their "policy," which claims that because of their allegedly fast shipping it is impossible to cancel an order after it is placed. Total nonsense. This would have cost Eastwood less than 2% of the order total to make a customer happy, but instead they decided to enforce the literal wording of a policy in a scenario for which it was not intended.
I hope Eastwood enjoys the $100 because it was the last dollar they ever get from me. I had to buy a sandblasting cabinet a few weeks later and got it somewhere else.
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