Eastwood Bewertungen 

I have purchased from Eastwood for several years. Bought a Tig Welder, miscellaneous tools and plenty body supplies (paint, primer, etc.), I’m not one of their big customers. I had real good luck until this week. So much has gone wrong with this one order this week that would turn most people away certainly has turn me away! I recommend customers to purchase from other companies in this field, with the internet they are certainly better companies to deal with. I know that I will be purchasing from the better companies.

GREAT GREAT GREAT ! ! ! ! ! All went great shipped and received in a very timely manner.. I have brought a number of items from EASTWOOD and always been VERY HAPPY. Had a problem with one item and they took care of it right away... Customer service has always been GREAT ! ! ! !

Great service, super fast and easy. Item was delivered on time. Recommended.

I placed an order online using a coupon code that the company sent me. Apparently the discount was simply too much for them to stay in business by honoring, so they cancelled my order. No big deal, right? Happens all the time. They then had the audacity to ask me to review the products that they refused to send me. OK, I reviewed them as 1 star with a 100% honest explanation of why I was rating them as such. How could it be rated any higher?? They cancelled the order and never sent them. I then get an email that they have moderated my review and removed it from the website. Absolutely horrible company, would never shop here again unless the deal is so good that they are obviously losing money on it.

Great customer service. Helped me with an older order and needed replacement parts. Shipped them out to me with no cost. Much appreciated.

Paid a ridiculous amount for 2nd day air on 7/11/24 to get the part by the weekend. I even called to make sure and the part didn’t arrive til late in the day on 7/16/24! On the website said delivery date will be 7/12/24… I also messaged them by email and I got no reply. This is not a good company and they don’t care about wasting the consumers money and won’t reply to you if they mess something up or if you need help. I do not recommend this company to anyone. Very poor communication and offer services at the consumers cost and cannot or will not be able to provide. Stay away!!!

Ordered a paint gun kit for my Concours Pro paint gun,I live in Nova Scotia Canada,, I had the parts in 3 days,dont know how thats possible but I was very impressed !!

I give the product a four star rating. But I give the store and the associates. An absolute zero. the product was emailed to me on sale. The associate had no clue about the sale. Or the sale price and charged me full price for the product.

I bought a QST-30/60 Scroll compressor Eastwood 10 months ago. We did a complete maintenance job on it at 9 months. A couple of weeks ago it started to continuously run and get very hot. It got to the point where it was unsafe and became a fire hazard.

I contacted Eastwood on a Tuesday and they said someone would get back with me within 24-48 hours. That was not the case as it took a full week for someone to get back with me. They said they were going to escalate it to engineering dept but they never did. They finally said they will send parts out which I'm still waiting.

I will be buying a different air compressor from someone local who can help me when there is a problem.

I will never use Eastwood again.

They shipped and delivered so quickly I couldn't believe it.

Bought an item from Eastwood.com. Later discovered they also have an Amazon store and an EBay store. The exact same item was $92.99 plus about $15.00 shipping from Eastwood.com, $89.99 with free shipping from Amazon, and $74.99 with free shipping from EBay. Customer service response- they don’t match prices. THEY ALL ARE SOLD BY EASTWOOD! Good products, lousy way to do business.

Good pricing, great communication, timely shipping.

Harbor freight doesn't ship to Canada. These guys do . I undertook some auto body work for the first time on an old Jeep and my old Miller 250x was really struggling with the 025 wire . When turned down so low and on sheet metal spot welding it was a pain in the A$$ . It was causing the wire to burn back and weld itself to the tip. I used the chat feature to ask a few questions about the different little mig machines to Eastwood and although not immediate they always got back to me . I went for this machine because it had an adjustable spot welding timer. The spot welding timer is amazing. It is adjustable to the 10th of a second. I was practicing on 0.5 mm tin .01s a tenth of a second and not burning through it doing spot welds . And from there you can adjust it all the way up to stitch welds however long you want. It's the coolest thing ever. I don't know what this I GBT inverter technology is but it's amazing. I've almost tried to f*** up the settings doing spot welds on different thicknesses of tin and I still haven't managed to stick a tip yet . I burnt a few rods and it seems to be a decent little stick welder for 110 volt. I managed to light up a 6011 1/8 rod and when turned right up it will burn through 1/8 steel with a 3/32 Rod. I haven't tried the tig feature however, I have TIG welded a fair amount and I think 70 amps scratch TIG welding this machine will be pretty limited. People that give this machine a bad review because they can't AC TIG weld aluminum with it or it only goes to 70 Amps in Tig and stick didn't do enough homework before they purchased this machine . If unsure, reach out to Eastwood they seem more than happy to help. Time will tell if this machine lasts but their warranty is good and they have a whole section of spare parts for their machines .

They had what I needed. I've come to trust Eastwood products, never a bad product.

Horrible experience. There video said to paint color at 15 PSI. Got horrible orange peel. After research found out the paint should be painted at 25-30 PSI. Reported issue. After weeks they finally admitted 15 PSI was wrong but no reimbursement. Had to sand everything down again taking ours and buy a second gallon of color. Ran into another nightmare on clear. Activator says 70-80 degrees. However, black paint in the sun gets way hotter than outside air temp. Horrible orange peel again. For a DIY shop they are not providing anything close to needed instructions and some instructions are flat out wrong. Avoid!

I purchased an engine picker hoist and rotating engine stand at the Parma, Ohio store.
Great experience. Three different folks assisted me all very pleasant and able to load these boxes of steel into my truck!
The next day I assembled everything and put them to use.

Product arrived in a timely manner. Satisfied with color and timing.

Trying to buy a paint gun, put my order in, got a message wanting for shipping quote, after 3 days I get shipping quote, I reply ship it. The next day I replied please ship the paint gun. I am still waiting for a reply

The shopping experience was excellent and your R&D dept. are second to non. What great products you are producing and selling! Thank you!

My order was cancelled after two weeks...out of stock.