Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Mehr ansehen
Unternehmen hat geantwortet
I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Mehr ansehen
Unternehmen hat geantwortet
I ordered a spray can of OEM-colored paint for a 2018 Toyota 4Runner using the code on the manufacturer's door plate. Once the paint was applied, the color was substantially darker. I reached out to... Mehr ansehen
Unternehmen hat geantwortet
First of all I was born in Pennsylvania so I am happy to support a company from there. I have been an Eastwood customer for many years and I appreciate that when I order something it will be shipped q... Mehr ansehen
Unternehmen hat geantwortet
Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Shoemaker Road 263, 19464, Pottstown, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The machine works well and is ready to go to work right out of the box. My shipment had some damage in transit and the welding lense was shattered. All around great starter machine.
Ordered $3,000 worth of shop equipment. Less than 4 hours after placing the order, and days before they shipped it, they lower the price by $100. I requested a refund for the difference or in the alternative cancellation of the unshipped order. Of course they did not reply until days later, and when they did, both requests were denied because of their "policy," which claims that because of their allegedly fast shipping it is impossible to cancel an order after it is placed. Total nonsense. This would have cost Eastwood less than 2% of the order total to make a customer happy, but instead they decided to enforce the literal wording of a policy in a scenario for which it was not intended.
I hope Eastwood enjoys the $100 because it was the last dollar they ever get from me. I had to buy a sandblasting cabinet a few weeks later and got it somewhere else.
Item from order was cancelled but not refunded. No response to multiple email requests to solve the issue.
Great product for my car restoration project. Nice price and fast delivery
Order came quickly. Packaging was great.
Site was easy to navigate. Found the size and style of carbide burrs I needed in an 8 PC set. Shipped quickly and received in perfect condition. The double cut carbide 3/8" barrel burr made short work of the 10 gauge mild steel plate I had to hog out. Very happy to have this set in my toolbox.
Absolutely terrible packaging. Liquid containers of 32oz Pre paint prep were loosely thrown into a box. All three were dented and one leaked out about a third of its contents. No excuse for not being packed correctly. Charged me $20.00 to ship from Pennsylvania to Maryland. Not pleased at all. 😡
Quality made products , Items in stock , works great
aluminum spool gun for my MP250i does not work. Tried to get in touch with someone to figure it over a month ago...still waiting
Do not buy it
Make this in USA.
I love this welder. I am not a car guy, I'm a structural welder. I always wanted a Flux core for home to keep my tractor in running condition and for projects in the garden.
I have also wanted to try a tig rig too and cant wait till I have time to try that out! Really cool that it came with the regulators as well. Only reason this review is not a 5 is because I wish it was made domestically. Us blue collar workers value that. I would pay more.
The clamps I ordered were exactly what I needed, and the price was amazing! All my deliveries have been prompt and of good quality.
Item was competitively priced, shipping fast, and packaged very well. Item was accurately described and arrived in perfect condition. Excellent transaction!
Great service fast shipping and a great price 👍
Boxes were in terrible shape (falling apart) when received. UPS gave the option to allow return of the damaged boxes without internal inspection. I don't have time to reship and wait for an order that should be useable when I receive it. I blame poor packaging from the supplier (in China) more than I blame UPS. Poor packaging has been an issue on countless items I have ordered this year. I had to do extensive repairs on a parts washer (another company) because I didn't have time to ship it back. Eastwood should be back charging the supplier for poor packaging.
Eastwood should also drop their prices 25% for damaged parts.
Lower flanges on two of the feet were bent upwards. Unable to install drain bucket because one flange and base web was smashed in. Paint was scuffed and scratched on table top. Loose bolts in the box with the table top. The only thing NOT damaged was the drawer assy. Once repairs were performed the bench was assembled okay.
I am afraid to order anything else because it more than likely will be damaged or parts will missing.
Eastwood! It's time to step up your game.
The products worked well and were easy to use.
Excellent customer service!! They help not only with orders but warranty and tech support!! Online ordering is easy and the products have the best descriptions
I bought a bucket dolly last month from Eastwood and love it. Now when washing my vehicles, the bucket of soap can follow me around the car without having yo pick it up.
Quality equipment, excellent selection, competitive pricing, quick shipping.
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