Eastwood Bewertungen 

241
•
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a spray can of OEM-colored paint for a 2018 Toyota 4Runner using the code on the manufacturer's door plate. Once the paint was applied, the color was substantially darker. I reached out to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First of all I was born in Pennsylvania so I am happy to support a company from there. I have been an Eastwood customer for many years and I appreciate that when I order something it will be shipped q... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kfz-Ersatzteilgeschäft
  2. auch in
  3. Geschäft für Fahrzeugzubehör
  4. Karosserieteileanbieter

Vom Unternehmen geschrieben

Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

241 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(241)

54 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They’re using DOGE to make a joke about…

They’re using DOGE to make a joke about garages. THIS IS NOT A LAUGHING MATTER. Tens of thousands of good people have lost their jobs because of DOGE and should not be joked about. Eastwood is an incredibly insensitive company and should be ashamed of themselves. Oh, I forgot, they’re not capable of introspection.

15. März 2025
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Hello,

Thank you for reaching out, we appreciate your feedback.

Our customers' projects and the DIY Automotive Community are our #1 priority. Most of those projects happen in their garage or shop. We took a topic people are talking about, and are using "DOGE" (Dept. of GARAGE Efficiency) to emphasize our goal of helping our customers be more efficient and have more fun in their garages while using our products.

We are very sorry to hear of anyone who has been impacted by other events. Our focus is solely on our customers, nothing more.

Bewertet mit 1 von 5 Sternen

they keep spamming, even when you unsubscribe

Made a few purchases over the years but they keep sending spam...
Even when you unsubscribe, they'll simply add you again a year later or so.
So I've finally had it with these clowns.

Next time a customer want us to make a purchase here, we'll simply tell them we van no longer do business here du eto lack of customer service.
Plenty of other suppliers that have the same products at the same prices.

EDIT AFTER EASTWOOD REPLIED:
I've talked to folks there before about this issue and while individually they seem to care, the system is not set up to permanently take one of the spam list. After a while, the system will automatically put a customer back on "rotation". Not going to waste my time calling again.

10. März 2025
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Dear Richard,

We sincerely apologize for any frustration caused by our emails. Our goal is to keep our customers informed, but we certainly understand that unwanted emails can be frustrating. We take unsubscribe requests seriously and want to ensure your preferences are fully respected.

Please reach out to our support team at help@eastwood.com or 1-800-343-9353 between the hours of 9AM-6PM EST, and we’ll personally ensure that your email is permanently removed from our list. Your feedback is invaluable, and we truly appreciate the business you’ve given us over the years. We’d love the opportunity to make things right.

Thank you for sharing your experience—we’re always striving to improve!

Best regards,

Bewertet mit 2 von 5 Sternen

This company has some very shady email…

This company has some very shady email advertising. I can’t believe there are not more negative reviews about this. The email offers something on sale, you add it to cart and it comes up at regular price, they offer you money off and it doesn’t work. I have received 3-5 emails a day in my email inbox with the same product at different prices in every email. If you do get the sales price they have a ridiculous shipping and handling to make up the difference $48.00 say for 3 smaller items. If they offer free shipping it never comes up. I contacted customer service via email about a $110 order that was supposed to be free shipping over $99, it added 28.00 shipping. Customer service said “ heavy items are excluded” I had 5 small items that could not have weighed 20lbs. Then they said call in and they could probably honor it. This week alone the contour surface grinder was $203.99 on Monday, Tuesday it said $184.99 and today it says regularly $184.99 on sale $149.00 which it had sold for all last year! I have noted my concerns and customer service says that’s the email dept 🤷‍♂️. I’m done after spending a lot of money there.

25. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Pretty good

Pretty good. Packing of the order could be better. 4 chemicals in cans loose in a box, one dented one broken top, luckily no spill.

21. Januar 2025
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Thank you for bringing this to our attention. We appreciate your feedback and if you need assistance with anything, please reach out. Thank you

Bewertet mit 2 von 5 Sternen

First experience seemed like old “bait…

First experience seemed like old “bait and switch” marketing scheme. Lured me in to purchase a product commonly sold across vendors with “$15 off purchase” for signing up to receive marketing communications to my email and via text. When applied code, kept getting promo not applicable for item purchased despite it being at full price.

Then called in to Customer Order line and rep said I had to set up an account for him to manually place order and apply $15 discount only then to say he couldn’t do it.

Now getting numerous emails saying I have $15 waiting in cart AFTER I placed the order with no discount.

2 days later no status email on order fulfillment and delivery ETA or even confirmation despite transaction appearing on my bank statement.

Not a good customer experience on several touch points :(

8. Januar 2025
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and frustration you experienced while trying to use the $15 off promotion and for any inconvenience caused during the order process.

To clarify, the $15 off promotion does come with some exclusions, which include a minimum order value and certain items that are ineligible, such as those already discounted at a low price or items that ship directly from the manufacturer. We regret that this was not communicated more clearly upfront, and we understand how this could feel misleading.

Regarding your concerns about order status and communication, we strive to ensure our customers are updated promptly. We’re sorry this hasn’t been your experience, we recommend checking the spam/junk folder for the emails with order updates, if nothing can be found, please contact us directly for assistance.

We value your feedback and are committed to improving our processes to ensure a better experience in the future. If there’s anything further we can do to assist you, please don’t hesitate to reach out.

Bewertet mit 3 von 5 Sternen

find the product was easy and the…

find the product was easy and the amount of specialty items is amazing. I was disappointed when, the subsequent websites had the exact item for $175 -250 less. My fault but I will check other sites first.

20. Dezember 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

We appreciate your input regarding the pricing of our products. Thank you for reaching out.

Bewertet mit 5 von 5 Sternen

Eastwood-Quality products, great service

I purchased a Concourse LT paint gun and am very pleased with the quality of the product and the additional needles/nozzles I purchased. The Eastwood website is easy to use and purchase process is simple and quick.
Great communication on order status and shipment. I've been back several times. Just a home DIY person and really appreciate the quality of their products.

9. Dezember 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

We are happy to learn of your positive experience!

Bewertet mit 4 von 5 Sternen

Products are great

Products are great. Got an email while I was loading my kart that promised free shipping with items over $99.00. When I checked out I was charged shipping. Not a big deal, but if you are not going to honor it, don't offer it.

8. Dezember 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Thank you for your feedback, and we’re glad to hear you’re enjoying our products! We’re sorry for the confusion and inconvenience regarding the free shipping promotion.

Promotions like free shipping should apply automatically when the criteria are met, and we understand how frustrating it can be if that doesn’t happen. Please contact us directly and we’d be happy to review your order and assist in applying the promotion if applicable.

Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

Bewertet mit 5 von 5 Sternen

Ordering was easy

Ordering was easy, shipping was fast, and product was great. I ordered the 250 amp Mig welder, and so far I am impressed.

18. November 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Thank you so much for your kind words and positive review! We're thrilled to hear that your ordering experience was smooth, shipping was fast, and that you're enjoying the 250 amp MIG welder. It's great to know that it's making a strong impression so far!

Bewertet mit 1 von 5 Sternen

I bought a 2x2 versa cut cnc plasma…

I bought a 2x2 versa cut cnc plasma table. Big mistake, spend a few more dollars and buy a real one.
Most inconsistent machine I've ever use. Cuts are bad (I'm mean really bad) I could cut my pieces with an angle grinder faster.
Probably going to try and find another sap ( like myself) to sell it to and regain a little of my money.
Don't waste your money!!!!!!!!!

8. August 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood


Thank you for sharing your experience. We're very sorry to hear about the issues you've encountered with the Versa Cut CNC plasma table. We understand how frustrating it can be to invest in equipment that doesn't meet your expectations.

Quality and consistency are priorities for us, and we’re committed to making sure our products deliver on those promises. If you’re open to it, we’d love the opportunity to troubleshoot or discuss any adjustments that may improve your machine’s performance. Our support team can work with you to try to enhance the quality of your cuts, as we want all of our customers to get the most out of their investment.

Please reach out to us directly so we can assist you further.

Bewertet mit 5 von 5 Sternen

Por 15, Metal prep, and Cleaner degreaser.

Cans came dented, product was still protected. Now, the following product used on my first ever diy project, was an excellent experience. Read the directions and then had majority of the vehicle prepared for the process that in which it would under go. Wow did this metal protector and prep chemicals do a wonder. Fantastic project, cannot say enough I’m jaw dropped and stunned to see this project at this stage! Eastwood I will be back for more of the materials your company provides, because this is by far out of this world good.

1. November 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Thank you so much for sharing!

Bewertet mit 5 von 5 Sternen

Great products

Great products, good prices, fast shipping. I have dealt with Eastwood for a number of years for my auto restoration product needs. I highly recommend them.

11. Oktober 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

We are happy to have provided you with years of great service!

Bewertet mit 5 von 5 Sternen

Great Source for Excellent Products

Delivered quickly and exactly what I wanted. Great selection of great products. I bought a carbide scraper for gasket residue cleaning, etc. and some Aircraft Ultra for stripping old paint (four layers!) off of my wheels. Very happy with my purchases.

21. September 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Thank you for sharing!

Bewertet mit 5 von 5 Sternen

Great product

Great product! Easy ordering! Very good website! Great price and shipping time was excellent! Would buy from this seller again!

17. September 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Happy to hear we provided you with a great experience!

Bewertet mit 1 von 5 Sternen

Got screwed on overnight shipping

Paid for overnight shipping and only received 2 of the items, no idea what happened to the third but it isn't there and I can't do anything with the first two items without the third. I want a refund on shipping!

18. September 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Hello AKA,
Thank you for reaching out. Sadly there is not information we can use to investigate this matter and see where the delivery delay occurred. We highly suggest checking the tracking number to ensure the package did not get lost in transit or damaged. Please contact us directly should you require assistance. Thank you

Bewertet mit 1 von 5 Sternen

I purchased the rust Inhibitor spray…

I purchased the rust Inhibitor spray paint and knew something was up when the can came with a back up spray Nozzle.out of four can I only was able to use half of the can before it completely Clogged up.Not a happy camper

2. September 2024
Bewertung ohne vorherige Einladung
Eastwood-Logo

Antwort von Eastwood

Thank you for your feedback and for choosing our Spray Encapsulator for your project. We are sorry to learn you experienced difficulties with the spray nozzles.
We include the extra spray nozzles specifically to help our customers avoid the clogging issues you've mentioned.

We understand your frustration with the initial nozzle experience and would love to help. Please contact us directly for assistance.
Thank you

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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