Outstanding service from Jason in the warranty dept. We bought a car and it needed something minor on the warranty. Jason was so helpful and professional. The whole process was so easy. Callum on s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely fantastic service from Jason in the warranty team, I needed 4 TPM’s replacing on my Kuga, I found a Ford approved garage, had the work completed, paid the final bill, sent the invoice over... Mehr ansehen
Jason the gentleman that has dealt with my daughters vehicle from the warranty department has been absolutely brilliant all the way through, keeping us informed every step of the way. When Jason wasn'... Mehr ansehen
Jason looked after an after sales issue that I had. Once contact with Jason had been established and we spoke..Jason provided excellent customer service, from confirming exact times of next contact, t... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
PRIVATE CAR SALE
I recently sold a car to Dace motor company and could not be happier with the experience and customer service i received as a seller, i had a few similar valuations but I went with Dace not only for the more realistic market value offered but also their transparency and up front approach made a difference
Thanks again for a stress free transaction!
Had a great experience buying a used…
Had a great experience buying a used car from Dace. Tony the salesman was very helpful, understood our needs and sourced a suitable vehicle from within the group, arranged a test drive and prepped the vehicle to our exact requirements. Highly recommended 5*
Well looked after by Lewis Worthington
Buyer from Scotland
We wanted to buy a car we saw at Dace but we live in Scotland.
We spoke to Lewis Worthington who was great to deal with. He gave us comprehensive information about the car including photos and videos and the buying process was fairly painless.
As we live further away we managed to agree delivery of the car at a competitive price and overall my daughter is delighted with her purchase!
No pressure
No pressure, ease and adaptive sales team, quick turnaround, absolute pleasure!
Great customer service by Dylan G and…
Great customer service by Dylan G and Lewis W
Great experience buying and aftercare Jason Birch top guy 100% happy
Bought a car from here in march that I am very pleased with, there was a few things that needed sorting under the warrenty, everything was spot on when I booked it in, I was greeted by jason birch who looked after me from the minute I got there with a courtesy car and within an hour of leaving he updated me on the repairs and continued to give regular updates, very happy buying a car from here and highly recommend to anyone,
New car shopping made smooth and easy .
Rang Dace for info about a car, and Mike gave me a call back , before we even visited the showroom Mike sent us a video of the car. I can 100% say he wasn't pushy , gave me info about the company and to find out they were a family run independent British firm made it even better for us. We made the 40 min car ride , took the new car for test drive, sealed the deal with a great trade in price on our car . Nothing was too much trouble and also very polite and professional but also down to earth guys . The place was also spotless . Even down to the toilets. Paid for the car the guys did all transfer details, tax etc so smooth and drove our new car away. Even though they closed at 6 there was no rush for us to leave . The staff and especially Mike are a credit to the company. We will recommend this company to anyone . And all cars were reasonable priced too .
Excellent customer service
The experience of buying my "new" car was as stress-free as such a purchase could be. No pressure sales, and good communication throughout. However, my 6-year-old motor proved to have a dying battery. I had to jump-start it once, and although it would start the car, it wasn't charging adequately when run. Batteries are normally excluded from the warranty, but Jason in Dace's warranty dept was excellent and understanding. He sorted me out with a replacement, offered me a couple of options, trying to minimise any inconvenience for me. The new battery was fitted same day at a nearby battery supplier, all costs covered by Dace. Excellent after-sales customer service.
Great experience purchasing my Skoda…
Great experience purchasing my Skoda Superb.
Lewis W. was very professional and helpful throughout the whole process.
Great first car buying experience!
Would like to thank Dylan, salesman at DACE Motor Group for their fantastic support in helping me to buy my first car, an automatic VW golf! Brilliant customer service and went out of their way to make sure I got the right car for me, remaining patient and not 'pushy' and even giving me a mini driving lesson (not part of their job!) when test driving cars after not driving for a long time! A hastle free experience that was most enjoyable and would recommend to first time car buyers to visit! Thank you!
Absolutely amazing service throughout…
Absolutely amazing service throughout the whole process. I dealt with Lewis, an absolute cracking guy and very professional. I travelled to Dace in Stockport from South Wales with a vehicle to trade in. Leading up to collection, Lewis was in touch at every turn to update me on the trade in details as well as the progress of getting my new car ready, all was super smooth. Agreements were in place ahead of the travel to Dace, my time in the dealership was no longer than 40 minutes and even that was taken up by chit chat from myself. I have today (5 days after trade in) been notified that Dace have sorted the finance on the trade in vehicle, quicker than expected!
My partner and I were so impressed, we are genuinely considering another trip up to get a second car from them.
Amazing dealership.
Easy, fair and not pushy.
Already had an idea what i was interested in before arriving, Callum made sure the process was quick and easy and was also not pushy on the aftercare products.
This made the experience pleasant, enjoyable and from start to finish quick.
I Bought my car from Dace yesterday
I Bought my car from Dace yesterday and I can’t recommend enough!! The whole service from start to finish was a pleasure. Callum was amazing, his communication and knowledge was great and he made sure I left with a stunning car that I’m over the moon with! Everyone that works there are so lovely, the receptionist and the car sales are all so friendly they really do make you feel comfortable.
Thank you all, especially Callum for making it so easy and enjoyable buying a new car. Highly recommend!
Jason the gentleman that has dealt with…
Jason the gentleman that has dealt with my daughters vehicle from the warranty department has been absolutely brilliant all the way through, keeping us informed every step of the way. When Jason wasn't available one of his colleagues Chantel (hope that's how you spell it) has stepped in and kept is in the loop. First class service thank you both so much.
Easy purchase process with Lewis W
Easy purchase process with Lewis W. Made everything easy and was approachable and friendly. My wife loved the vehicle and Louis W was really helpful in the way he explained everything.
Big shoutout to Jason at Dace Motor…
Big shoutout to Jason at Dace Motor Company — a man who clearly believes car trouble should come with a side of luxury and a good laugh.
I dropped my car off expecting the usual: mild panic, a dent in my wallet, and a long wait. Instead, Jason swoops in like a mechanical superhero, sorts everything out smoothly, and then casually hands me the keys to a BMW convertible as a courtesy car… because apparently that’s just how he rolls.
I’m not saying I wanted my car to have issues, but cruising around pretending I’m in a music video with the roof down definitely softened the blow. At one point I almost forgot my own car existed.
Top-notch service, quick turnaround, and a sense of humour (intentional or not) that turned a stressful situation into a mini holiday.
If your car’s going to act up, you might as well take it to Jason — just don’t get too attached to the courtesy car like I did.
Excellent Sales
Here’s a polished version of your review that keeps your tone but flows a bit more smoothly:
⸻
I had a really positive experience when browsing for a new vehicle at Dace Motor Group. I was assisted by Jack Carroll, who took the time to show me vehicles that would suit my needs—especially making sure there was enough space for my two dogs and their crate—all within my budget.
His knowledge of the hybrid Volvo I chose gave me the confidence to secure the vehicle quickly, even while it was still being prepared for the showroom. Jack kept me fully updated throughout, including the service, MOT, and warranty options, which I decided to take.
I picked the car up just six days later and I’m absolutely delighted with it—so are the dogs! Jack was pleasant, helpful, and genuinely funny, and I really felt well looked after. He’s a real credit to the company
Lewis w was friendly kind and eased my…
Lewis w was friendly kind and eased my anxiety about buying a car
Didn't try to push finance
Definitely recommend him
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