dacemotorgroup.co.uk Bewertungen 2.637

Excellent staff and purchasing experience - Jaydon and Will were fantastic overall, very informative and patient throughout the process. First purchase from Dace and would highly recommend 😀

I bought a Mercedes E220d coupe from DACE manchester. I dealt with a salesman called Jack Hart, the purchase was great, I test drove the car with the windows down to listen for any weird noises etc. The Car drove lovely so I bought the car, upon driving it home, all you could hear was road noise, I contacted Jack who advised me to get it looked at locally and obtain a quote, which I did, it was £650 so not the end of the world considering how much i just spent on the vehicle, he said it was too much, so booked it into a garage local to him. I agreed to drive back down to Manchester and wait with the vehicle, I went, they looked at it gave the same reason the local company had given, then said it would need booking in. I was under the impression they would do the job there and then. So I drove home again. After calling Jack again he said he would order the part and get it booked in again, I was not happy driving back to Manchester and waiting again but eventually I agreed, since this following a lot of calls/emails he is ignoring me. The last he said was the part had to be ordered from Germany, which I found strange as the local company could get it the next day from Mercedes. I am very frustrated by this and onto CAB now seeing what my rights are to pursue this to court if necessary. Very bad experience. I have kept all the evidence that everything i have wrote above is factual, I don't understand why for the sake of saving a few hundred pounds, I have to drive at my expense back and forth to Manchester giving my time up, I asked to return the car which he refused, which may end up being the result after a legal battle.

Lewis W was great! Really easy process and not pushy for a sale!

Got a car with them today. Easy process and well explained.

I was very happy with the service I received from Jayden at Dace motor company Eccles...He explained everything from start to finish on our new vehicle. VERY PLEASED

Jason Birch was very helpful, communication was always well maintained. And the swap of the faulty part in my car was dealt on a timely manner.
Thanks Jason. Will not hesitate in contact again, if needed.
Iris

I would like to say a huge thank you to Joe for making the process of finding my next car so quick and easy, and for being incredibly helpful every step of the way. I would recommend this garage to anyone looking to get their next car. Thanks again for all your help and for being fantastic! PhoebeW

Went to view a car, we dealt with Joe who was an amazing young lad who you could tell loved his job. Not pushy and went above and beyond to make the sale quick and easy.

Thanks again guys

Jaydon was very professional,down to earth and I really enjoyed working with him in obtaining a car

On the 8.5.26 I bought a Mercedes C class Coupe vehicle from Mike.
I wish to extend my gratitude to Mike for providing me with fantastic customer service. He provided me with his in- depth knowledge of the vehicle and also facilitated a great deal on the vehicle. He went above and beyond what I expected from a salesman , and even gave me a lift to my other vehicle. He is definitely an asset to Dace Motor Group , and I sincerely hope that he will shortly be promoted to a managerial position. Thanks Mike !

Went to view a new car and Jack H went above and beyond to help me out. Nothing was too much trouble, wasn’t pushing for a sale and gave me time to look around the car and test drive it. Very knowledgeable and helpful. Would definitely recommend this garage to anyone looking for a new car!

I have recently purchased a Kia Sorento from Dace and I honestly could not be happier with the whole experience.

The staff were welcoming and friendly, the showroom was immaculate and the standard of the cars was excellent. They’re even dog friendly! Lewis Worthington was fantastic, guided me through the whole process seamlessly and was the furthest thing from a pushy salesman. I’m not the sort of person who can make a decision on the spot, so it was amazing to have a salesman who was happy for me to take all of the time I needed whilst feeling no pressure.

As a woman who absolutely hates car shopping and usually finds it incredibly stressful, this has be an absolute breeze and I would have no hesitation in recommending Dace, and it would be the first dealership that I would return to for future cars! I absolutely love my new car and would like to say a huge thank you to Lewis and to everyone at Dace who makes it such an easy going, stress-free environment.

It has been an absolute pleasure being helped by Jason Birch at Dace for after care support. I bought a car from Dace, which I've already posted a review for. There was a small issue but a niggling one. Spoke to Jason who arranged for an electrical engineer to come on site to investigate. Jason responded very quickly arranged a loan car as I'm out of town, explained everything very comprehensive managed to get the part, fixed the problem, and swapped cars back the following day. Could not fault in anyway. Excellent communication and responsiveness and achieved a rapid response and fix. Really happy, and I would highly reccomend Jason at Dace for the after care provided

Jaydon has been a massive help, provided great service.

Chantelle , warranty lady was amazing
I had an issue with my car this says it all.
I just wanted to say how pleased I am with the whole experience. The warranty work on my Kadjar was completed to a very high standard, and everything has been running perfectly since.

Your professionalism throughout the process really stood out. You were accommodating, clear with communication, and made the whole situation feel easy and stress‑free. It genuinely felt like I was well looked after from start to finish.

I really appreciate the level of service you provided, and I’m very happy with the outcome.

All this feedback is for chantelle

Thanks again for all your help.

Kind regards,
Christopher

From my first visit through to collection the sales team where very helpful, answered all my questions and where not pushy. When I collected the car it had been prepared, cleaned and finished to a high standard.

A couple of weeks after buying I had a warning light come on, Dace aftersales team looked after me, I booked the car back in, and they fixed the problem the same day I dropped it off. There was no quibble and they could not have been more helpful.

I recently bought a car from Dace though Noel and he was excellent, I was regularly kept in the loop with the car and what was going on, he was polite, didn’t mess around and made sure the car was perfect before me leaving in it. I’m really pleased with my experience and the car.

I recently sold a car to Dace motor company and could not be happier with the experience and customer service i received as a seller, i had a few similar valuations but I went with Dace not only for the more realistic market value offered but also their transparency and up front approach made a difference

Thanks again for a stress free transaction!

Cannot fault the service i received from Joe Pemberton.
Air-con problem sorted on the spot

Had a great experience buying a used car from Dace. Tony the salesman was very helpful, understood our needs and sourced a suitable vehicle from within the group, arranged a test drive and prepped the vehicle to our exact requirements. Highly recommended 5*