Brayleys Cars - Brayley Nissan Manchester Bewertungen 

299
•
TrustScore 4 von 5

4,1

Chancellor Lane, M12 6JZ Manchester, England, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish! The staff were quick, friendly and welcoming, and everything was handled professionally. They were honest and straightforward throughout, which really gives you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Exceptional customer service from Anthony Hulland At Nissan Manchester.. Very good experience from initial contact to handover. Anthony was very easy and straightforward to deal with ,he runs thr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was very happy with my service an call me to let me know when he coming to pick my car up he was very nice and he was on time my car came back the same around 4:30 everything is fix and am very happ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

It started badly, when dropping the vehicle off for service and mot the female on service reception had an abrupt attitude, didn't listen and decided it was perfectly acceptable to argue what had been... Mehr ansehen


Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Autowerkstatt
  4. Gebrauchtwagenhändler
  5. Geschäft für gebrauchte Autoteile

Vom Unternehmen geschrieben

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Kontaktinformationen

  • Chancellor Lane, M12 6JZ, Manchester, England, Vereinigtes Königreich

  • 01614253283

4,1

Gut

TrustScore 4 von 5

299 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 27 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(299)

3.418 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Tony Hulland’s excellent service …

After months of searching for a car that was right for me, I stumbled upon Brayleys Nissan. The garage is over an hour from my home so I was dubious as normally prefer to look closer to home in case of any issues . Tony Hulland became my point of contact and what a fantastic guy he was ! Professional, personable , knowledgeable, approachable. I decided, given how he was and the confidence he gave me, to view the car and subsequently picked it up a week later ! Tony helped with every aspect from finance to part ex - guided me with the paperwork and advised me with regards to my insurance and change of private plate. Tony even showed me how to pair my phone and work the lights/ wipers/heaters etc! Always a phone call or email away and always did what he said he would do. The garage itself offer all kinds of assurances and I feel totally confident with my purchase. I feel if there is an issue Brayleys will not dismiss me. To the manager of Brayleys - you guys have got it right. As for Tony , he is a real asset to your team . Would definitely recommend Brayleys and it will be my first call when I’m ready to upgrade!

26. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 1 von 5 Sternen

Management

Put down a deposit on a van started going through the process of buying it to be told 2days later someone else had a deposit on it and they would refund me. This was after receiving all the relevant documents via email purchase order etc. Absolute shambles the management of Brayleys Nissan Manchester. Sent an email asking him to phone me directly and still waiting on the call a week later.

22. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Everytime I take my cars Into Brayleys…

Everytime I take my cars Into Brayleys I always get first class treatment from the time the car is booked in to the time I collect

Paul and Mel go out of their way to make me feel welcome answering any questions and always ensure I have a courtesy car on standby in case I need one

They are all dog friendly there so I don’t have an issue taking my staffy and American Bully in with me Barney my American Bully loves Mel lol

My car is due to be changed soon and I will of course be getting my new X Trail from Brayleys I won’t be going anywhere else

And they do really nice coffee so another reason to stay there

Lisa Stone Motorbility customer for the last 15 years

23. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Lisa, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

An incredible company

An incredible company, excellent service, lovely people.

21. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Jessica, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Bewertet mit 5 von 5 Sternen

Paul and his young colleague in…

Paul and his young colleague in reception are an asset , to the company . Warm welcoming and ever so friendly very professional , you always look forward to coming back . I think they are very important cause they are the first people you see and meet and give a very impressive look of the organisation

22. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Everything went smoothly and service…

Everything went smoothly and service staff were excellent, explaining the MOT and health check findings clearly. Furthermore explained options available to me for any advisory findings.

21. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi John, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Bewertet mit 5 von 5 Sternen

Mel is lovely

Mel is lovely, really helpful and so are the guys on the service desk , thank you for all your help Stella Murphy

18. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Stella, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Bewertet mit 5 von 5 Sternen

Great service as always

Great service as always.
Mel amazing as always and John expert driver!
Thank you.

15. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Joan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Bewertet mit 5 von 5 Sternen

Very happy with my car I purchased on 8…

Very happy with my car I purchased on 8 th of September 2026 staff where very helpful and attentive love the car a very clean and modern showroom would recommend then to anyone that’s looking for a Nissan car

8. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Peter, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Bewertet mit 5 von 5 Sternen

Great service

Great service

10. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 1 von 5 Sternen

Poor After-Sales Service – Outstanding Second Key

I purchased a Nissan grey Suv from this dealership on 19/05/2026 and was told the vehicle would be supplied with two keys, I made this clear to the sales person that otherwise I wouldn't have accepted the car. He promised to supply the other key right after the sales completed, so I only received one key at handover.
Despite repeatedly chasing the dealership over the last 4 months, the second key has still not been provided, and I have received little meaningful progress or communication regarding when this issue will be resolved.
A second key is a standard part of the vehicle package and should have been supplied as agreed. Having to spend months following up on such a basic issue has been extremely frustrating and disappointing.
I hope the dealership will now resolve the matter promptly, but based on my experience so far, I cannot recommend them. Customers should not have to wait this long for a promised basic item to be provided.

9. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good experience

Very good experience, staff were more than friendly and happy to answer any question and provide a solution to any problem. Initially went in to get some work done through service but after waiting around I was approached by a salesman. General conversation turned into a discussion about car options, I was thinking about upgrading and after viewing a car and going a test drive I was convinced to go from a juke to a Qashqai. Been very happy with my new vehicle and the after service has been top notch. I have recived a call to ensure I was happy with the experience and recived the salesman email so I could have direct contact should I need anything. Highly recommend thank you Nissan Manchester

22. August 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Darren, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Being greeted by a Gentleman called…Paul at Service chekin

Being greeted by a Gentleman called Paul at service. Check in, Very Professional, explained everything in great detail , perfect attitude, noticed he greeted every customer with same Care , explained what was going to happen what next etc
A credit to Bradley’s Ardwick for employing outstanding service personnel, the Mechanic who serviced my vehicle top Marks again , this was the best service ever had on my Vehicle
Would I recommend Bradley’s ? Without questions Bradley’s again
Thank you to all staff for a truly great experience dealing with Bradley’s Ardwick Manchester.

3. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Russell, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Customers friendly staffs

The way the maintenance guys treated was great,they are customers friendly and the work was done timely and perfectly.
Also Paul also took me through the procedure and gave me assurance

1. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Babatunde, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Very efficient

Very efficient. Very Friendly & pleasant staff.

1. September 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Donna, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 2 von 5 Sternen

Very poor experience with this company.

Very poor experience with this company.

Having read several 5-star reviews, I expected a much better level of service. Perhaps things are fine when there are no issues with the vehicle, but the aftercare I’ve received has been shocking.

I agreed to take the car home on the understanding that Nissan Brayleys Manchester would arrange for a company to resolve one of the issues that wasn’t dealt with at the workshop, as well as arrange a replacement item.

Four weeks later, despite one complaint email and three phone calls, I’m still waiting with no resolution or meaningful update.

Such poor customer service and aftercare. If I treated my own customers this way, I’d lose a huge amount of business. Unfortunately, based on this experience, I wouldn’t choose to deal with this company again.

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service

27. August 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Samantha, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Bewertet mit 5 von 5 Sternen

A truly wonderful car buying…

Brayleys Nissan in Manchester. A truly wonderful car buying experience. No pressure. Good people. A great car. An incredible deal with unexpected but very much appreciated extras (12 months warranty, UK and EU RAC cover). 5 out of 5. I’d have given them 6 out of 5 if I could.

29. August 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Elwyn, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Very helpful member of staff Anthony…

Very helpful member of staff Anthony is. Good service

27. August 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Okafor, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

From the moment I walked in until I…

From the moment I walked in until I picked up my new car was incredible experience.
I was treated very well, I didn’t wait long, served a hot coffee, everything explained clearly.
Anthony was clear and answered all my questions.
I was surprised how easy it was and am also relieved. I love my car and am restful for the service.

26. August 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley Nissan Manchester-Logo

Antwort von Brayleys Cars - Brayley Nissan Manchester

Hi Ms Fridrich, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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