Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the vide... Mehr ansehen
Unternehmen hat geantwortet
Twelve years service which is always outstanding from the moment you ring to make the service appointment to the point of handover by each member of the team.
My 6 year old sportage needed parts replacing that compared to almost its entire second hand value. The service video provided didn't cover some of the advisory work that was listed. Can't work out... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktinformationen
Luton Road, AL5 2UA, Harpenden, Vereinigtes Königreich
- 01582 464100
4,8
Hervorragend
345 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No pressure from staff
No pressure from staff. Very helpful and obliging staff.
15. Juni 2026
Bewertung ohne vorherige Einladung
Twelve years outstanding service
Twelve years service which is always outstanding from the moment you ring to make the service appointment to the point of handover by each member of the team.
24. August 2026
Bewertung ohne vorherige Einladung
Well done Bradley, Harpenden
Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Efficient & polite
They did what they said they would do and on time.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Milivoy, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
Excellent service, helpful, polite and courteous, my car was ready for collection on time, and the trade in was painless.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
The staff and service was excellent
The staff and service was excellent
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Christine, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
My daughter bought her first car
My daughter bought her first car from Brayley Kia in Harpenden and it was a fantastic experience for her. Natalie made everything clear and easy for her, How buying a car should be. Thank you. Great team and very friendly!
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service from the initial…
Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the video of the MOT. which showed that everything was done as described . Excellent service as always from everyone thank you
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Jan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
First class service.
Third time I have changed my car at Brayleys. The whole procedure was dealt with very smoothly and efficiently. Very patient with this elderly driver!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Easy to get booked in and friendly staff
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Nick, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Brayleys provided a very friendly and…
Brayleys provided a very friendly and efficient service for my car. The work was completed very quickly. I use Brayleys regularly for my car!
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Derek, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Great service throughout definitely…
Great service throughout definitely recommend
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Steven, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent customer service
Polite, quick service. Comfortable waiting area in showroom which allowed me to work for the 2 hours with complimentary coffee. Great service all round, car returned washed and hoovered!
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Tanya, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
mt new EV2
At the launch of the EV2 I was so impressed, both with car, and the sales team promoting it, that I placed an order there and then. Subsequently I have dealt solely with Jonathan Leston who was outstanding in progressing the sale and guiding me through all the other things necessary to part with my old car and receive the new. Well done! I recommend him to everyone.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Welham Green Brayleys
Very helpful staff who allowed me to leave my car early.
Good communication about costs and work needed.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Christine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, and certainly not overbearing.
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent customer service
I had my car serviced and MOT'ed at Brayleys Harpenden. Excellent service and friendly, welcoming and knowledgeable staff. Highly recommend.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Rex, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Another Job Well Done
As always helpful and friendly, work carried out as expected and all done on time
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was able to book my service…
I was able to book my service appointment very easily on the online calendar, and I received excellent service when I took the car in and collected it later on. I particularly liked the little video clip of the underside of my car, along with a verbal report.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Bernard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Good communications
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Brayleys Cars - Brayley Kia Harpenden
Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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