Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fast delivery - well protected in packaging - comes with its own carry case so very convenient! Gets up to temperature very quickly Only used it a couple of times but it does help with my chro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It’s really nice to have a company that can empathise with you. My weight genuinely yo-yos & I just need a little support.My consultation was easy to do & no asking for photos which I find degrading b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am most grateful for Anna's help. I was getting worried about when my order would be dispatched as I hadn't heard anything so sent an email to support. I received a very kind and reassuring email fr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really enjoyed using Welz found it cheap and affordable compared to other companies and the plus side very fast! When taking any test you are left wondering and anxious for the results for days or wee... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


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4,3

Hervorragend

TrustScore 4.5 von 5

3496 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(3.496)

1.429 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery, no issues

1. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Hello Keith,

Thank you for your kind review! We're delighted to hear that your order arrived quickly and that everything went smoothly. We really appreciate your support and look forward to serving you again!

Kind regards,
Welzo Team

Bewertet mit 5 von 5 Sternen

Anna sorted my problem straight away!!!

25. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Hello PA,

Thank you for your kind review! We're delighted to hear that Anna was able to resolve your issue straight away. We really appreciate your feedback and are pleased we could help. We look forward to serving you again!

Kind regards,
Welzo Team

Bewertet mit 5 von 5 Sternen

First Class

From the ease of ordering to the efficiency of dispatch, to being kept up to date with delivery information, to the quality of the product - all first-class and professional.
Thank you!

22. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Hello Zara,

Thank you so much for your wonderful review! We're delighted to hear that you were happy with every aspect of your experience, from ordering and dispatch to delivery updates and product quality, we truly appreciate your support.

We look forward to serving you again!

Kind regards,
Welzo Team

Bewertet mit 2 von 5 Sternen

Some decent products

Some decent products, fair ish prices. An annoying, daily stream of soliciting emails, so no social conscious. Other places are available

25. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you for taking the time to share your feedback.

We are truly sorry to hear about your experience and the frustration this has caused. We would very much like the opportunity to investigate this matter and resolve it for you, however we are currently unable to locate your order based on the details provided in your review.

We kindly ask that you contact us directly at hello@welzo.com with your order number and the email address used to place the order so we can look into this fully and work towards a resolution for you as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate the opportunity to make this right.

Warm regards,
Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Anna has always responded to any query…

Anna has always responded to any query very promptly, certainly well within 24 hours. Couldn’t ask for anything more. Very satisfied with the customer sales support.

24. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you so much for your fantastic review.

We’re delighted to hear that Anna has consistently responded to your queries promptly and that you have been very satisfied with the customer sales support.

Providing quick, helpful, and reliable communication is very important to us, so it is lovely to know that Anna’s support has made such a positive impression.

We’ll be sure to pass your kind words on to her.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Pleased I have come across this brand…

Pleased I have come across this brand who are rooted in science. Having done a lot of research on longevity there are very few out there who understand that there are several components to longevity and not nmn on its own. Would love it if all components were in one drink in the morning instead of capsules but science over anything gimmicky wins

25. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Rachel,

Thank you so much for your thoughtful review.

We’re really pleased to hear that you are happy to have discovered Welzo and that our science-led approach stood out to you.

It’s great to know that, after researching longevity, you felt confident in choosing a brand that considers a wider approach rather than focusing on one ingredient alone. We also appreciate your feedback regarding product formats, as customer comments are always helpful as we continue developing our range.

Thank you again for choosing Welzo and for sharing such considered feedback.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Great help with staff on expert decisions on what to purchess for my complex needs

Great help on decisions on what to purchess, great tablets, best ive bougth in years.

1. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Christine,

Thank you so much for your wonderful review.

We’re really pleased to hear that our team was able to help you decide what to purchase and that you have been so happy with the tablets.

It means a great deal to know that you found the guidance helpful and the product to be one of the best you have bought in years. Feedback like this is incredibly encouraging for the whole team.

Thank you again for choosing Welzo and for taking the time to share your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

All stuff I ordered always delivered…

All stuff I ordered always delivered and received in time.No more stress
Thank you x

25. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Cheoni,

Thank you so much for your lovely review and for continuing to order from Welzo. We’re really pleased to hear that your items have always arrived on time and that the process has helped make things feel stress-free.

Reliable delivery and a smooth ordering experience are exactly what we aim to provide, so your kind feedback means a great deal.

Thank you again for your continued support.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Great product and service

Great product and service - what more do you need in this day and age 👍

18. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Gary,

Thank you so much for your fantastic review. We’re delighted to hear that you were happy with both the product and the service received.

We always aim to provide a straightforward and dependable experience from start to finish, so it is wonderful to know that both the product and customer journey met your expectations.

Thank you again for choosing Welzo and for sharing your kind feedback.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Tudca came really quickly and noticed a…

Tudca came really quickly and noticed a difference in a week!! Glad I had it on repeat monthly now would definitely recommend Welzo and their Tudca

10. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Alison,

Thank you so much for your wonderful review and recommendation. We’re really pleased to hear that your TUDCA arrived quickly and that you have had such a positive experience with it so far.

It’s also lovely to know that you have chosen to keep it on repeat monthly. We truly appreciate your trust in Welzo and are glad the service and product have worked well for you.

Thank you again for recommending us.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

For the time that I have been taking…

For the time that I have been taking them i have noticed quite a change in how I feel and quite a few other things im hoping that this will continue and improve

24. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Mark,

Thank you so much for taking the time to share your review. We’re really pleased to hear that you have noticed positive changes since using the product.

It’s always encouraging to hear when customers feel that a product has become a helpful part of their routine. We truly appreciate your feedback and hope your experience continues to be positive over time.

Thank you again for choosing Welzo.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 1 von 5 Sternen

Extremely disappointing customer service – no communication for 3 weeks


I am extremely disappointed with the service I have received from Welzo. I returned an item over 3 weeks ago and have heard absolutely nothing from the company since sending it back.
I have made multiple attempts to contact them regarding my return, but have received no response or meaningful update. I find this level of customer service completely unacceptable, especially when a customer has returned an item and is simply looking for confirmation and an update on their refund.
Three weeks without communication is ridiculous, and the complete lack of response has left me feeling ignored and frustrated.
I would strongly advise anyone considering ordering from Welzo to think carefully about the level of customer service they may receive if something goes wrong.
A very disappointing experience, and certainly not a company I would currently recommend.

24. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Sam,

We’re very sorry to hear about your experience and sincerely apologise for the delay, lack of communication and frustration caused.

We understand how concerning it is to return an item and not receive a clear update regarding the return or refund status. This is not the level of service we aim to provide.

Our team has already contacted you regarding this matter and is working to resolve this as quickly as possible. We will continue assisting you directly through our existing correspondence until this has been addressed.

Kind regards,
Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

I purchased the pro 1200 NMN

I purchased the pro 1200 and it should have a warning - the morning surge of power is real 💪🤩

23. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Karen,

Thank you so much for your fantastic review. We’re delighted to hear that you are enjoying the Pro 1200 and that it has made such a positive impression on your morning routine.

Feedback like yours is always wonderful to receive, and we’re really pleased the product has been such a good fit for you.

Thank you again for choosing Welzo and for sharing your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Product is perfect 🤩👌🏻

18. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Stuart,

Thank you so much for your kind review. We’re really pleased to hear that you found the product perfect.

Simple feedback like this means a great deal to the whole team, as we always aim to provide products our customers can feel fully confident in.

Thank you again for choosing Welzo and for taking the time to leave your review.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

This is a game changer.

This is a game changer.
Delivery was quick. The product is nothing short of amazing. Easy to use and so relaxing.
I also live with osteoarthritis and this helps me have more good days than bad.
It does everything it says on the tin.

23. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Sally,

Thank you so much for your thoughtful review. We’re delighted to hear that your delivery was quick and that you have found the product easy to use and relaxing.

It’s wonderful to know that it has had such a positive place in your routine and that you feel it does everything expected. Feedback like this is very encouraging for our team and means a great deal.

Thank you again for choosing Welzo and for sharing your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 1 von 5 Sternen

The mobility scooter developed an…

The mobility scooter developed an ignition fault after 3 months. The company refused to do anything until I provided them with visual evidence of the issue. I sent a photo of the switch turned off yet the lights remaing on but this didn't suit them and they spent the past 3 weeks using tactics to delay action from them. Keeping a disabled pensioner trapped in his home for 3 weeks because he had no scooter to use is deplorable. At my own expense I have had the switch done yet Welzo refuse to reimburse me.

2. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you for taking the time to share your feedback.

We are truly sorry to hear about your experience and the frustration this has caused. We would very much like the opportunity to investigate this matter and resolve it for you, however we are currently unable to locate your order based on the details provided in your review.

We kindly ask that you contact us directly at hello@welzo.com with your order number and the email address used to place the order so we can look into this fully and work towards a resolution for you as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate the opportunity to make this right.

Warm regards,
Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

..efficiency..

No fuss, easy ordering.

Fastest delivery ever.

Thanks

15. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Sonja,

Thank you so much for your lovely review. We’re really pleased to hear that you found the ordering process easy and fuss-free.

It’s also wonderful to know that your delivery arrived so quickly. We always aim to make the full experience simple, efficient, and reliable, so your feedback is greatly appreciated.

Thank you again for choosing Welzo.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 2 von 5 Sternen

I didn’t realise that the colour of the…

I didn’t realise that the colour of the eyeliner was going to be so bright. It’s electric blue, not just blue. I don’t think it could have been described as electric blue, as I wouldn’t have ordered it if that was the case. Apologies if I got it wrong.

21. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you for taking the time to share your feedback.

We are truly sorry to hear about your experience and the frustration this has caused. We would very much like the opportunity to investigate this matter and resolve it for you, however we are currently unable to locate your order based on the details provided in your review.

We kindly ask that you contact us directly at hello@welzo.com with your order number and the email address used to place the order so we can look into this fully and work towards a resolution for you as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate the opportunity to make this right.

Warm regards,
Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

To make the order was extremely easy on…

To make the order was extremely easy on the website,
Payment was quick and stress free also good value,
The products are well packaged and already i'm finding good results from taking the vitamins.
I'm pleased with the order i made.

3. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear David,

Thank you so much for your fantastic review. We’re delighted to hear that you found the website easy to use, payment quick and stress-free, and the order good value.

It’s also great to know that your products arrived well packaged and that you are already pleased with your experience using the vitamins. We always aim to provide a smooth journey from browsing through to delivery, so your feedback is very encouraging.

Thank you again for choosing Welzo and for sharing your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Super fast delivery and results

Really fast delivery of test kits and detailed results - impressive!
I’m also grateful that the thyroid test is so thorough. I’ve been able to track the ‘important factors’ that my GP doesn’t bother with (they only look at whether they should up your levothyroxine dose) which has allowed me to get my TSH going in the right direction without changing my meds.

18. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Louise,

Thank you so much for your detailed review. We’re really pleased to hear that your test kits arrived quickly and that you found the results thorough and detailed.

It’s wonderful to know that the thyroid test has helped you keep track of important health markers in a clear and useful way. We understand how valuable accessible information can be when monitoring your health, so your feedback means a great deal.

Thank you again for choosing Welzo and for taking the time to share such thoughtful comments.

Warm regards,
The Welzo Customer Care Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr