Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fast delivery - well protected in packaging - comes with its own carry case so very convenient! Gets up to temperature very quickly Only used it a couple of times but it does help with my chro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It’s really nice to have a company that can empathise with you. My weight genuinely yo-yos & I just need a little support.My consultation was easy to do & no asking for photos which I find degrading b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am most grateful for Anna's help. I was getting worried about when my order would be dispatched as I hadn't heard anything so sent an email to support. I received a very kind and reassuring email fr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really enjoyed using Welz found it cheap and affordable compared to other companies and the plus side very fast! When taking any test you are left wondering and anxious for the results for days or wee... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

3496 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(3.496)

1.429 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Bad tests, Contacted Welzo and no reply.

Contacted Welzo and no reply.

Multiple clotted results. The last tests, one non clotted results came back so far off my NHS doctor ordered multiple tests, that came back fine. Instructions followed to the letter and yet some repeatedly clotted when others apparently fine.
Tried to contact before this and no reply, only a chat bot.
I know these things can happen now and again, but repeatedly and then ghosted. Not a small amount of money to just throw away trusting a company.
The only contact other than results had been requesting positive reviews and selling me more products.
So I'm going elsewhere because spending an extra tenner for a valid result when I'm wasting over £100 is worth it.

15. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you for taking the time to share your feedback.

We are truly sorry to hear about your experience and the frustration this has caused. We would very much like the opportunity to investigate this matter and resolve it for you, however we are currently unable to locate your order based on the details provided in your review.

We kindly ask that you contact us directly at hello@welzo.com with your order number and the email address used to place the order so we can look into this fully and work towards a resolution for you as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate the opportunity to make this right.

Warm regards,
Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Professional speedy service

Professional speedy service, competitively priced with excellent aftercare.

28. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Christine,

Thank you so much for your lovely review. We’re delighted to hear that you found the service professional and speedy, and that you were happy with the competitive pricing.

It’s also great to know that the aftercare stood out positively. We always aim to support customers beyond the point of purchase, so your feedback is very much appreciated by the whole team.

Thank you again for choosing Welzo and for sharing your kind words.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent 👌

Excellent 👌

28. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Jason,

Thank you so much for your wonderful review. We’re really pleased to hear that you had an excellent experience with Welzo.

Your feedback is greatly appreciated by the whole team, and it means a lot to know that you were happy with the service received.

Thank you again for taking the time to leave your review and for choosing Welzo.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Fast and professional service with a…

Fast and professional service with a top quality product.

28. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Dan,

Thank you so much for your fantastic review. We’re really pleased to hear that you found the service fast and professional, and that you were happy with the quality of the product.

We always aim to provide a smooth, reliable experience alongside products our customers can feel confident in, so your feedback is very encouraging.

Thank you again for choosing Welzo and for taking the time to share your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 1 von 5 Sternen

I bought the LUMENPRO Red Light Therapy…

I bought the LUMENPRO Red Light Therapy Blanket Bag (£349.99) from Welzo. When I unboxed it, it gave off a strong chemical smell that made me feel sick. I laid it flat to air out for over a week, but the smell didn't fade. I haven't used the blanket and don't feel safe keeping it in my home.

I asked to return it. For the first week, I got what read like automated chatbot emails: a 14-day return window and a line saying a physical defect hadn't been "confirmed." I had to escalate repeatedly before anyone else got involved, and even then, they refused to apply the 60-Day Money-Back Guarantee on their own product listing or my rights under the Consumer Rights Act 2015.

Customer service is automated - difficult to get to a human. The only contact is a generic hello@ address. I looked the company up on Linkedin, got the founders name and I found his email address through Clearpay, and it bounced. Dodgy.

I've now opened a dispute with Clearpay, stopped the final payment and sent them all my evidence. I will report them to Trading Standards too.

If you're buying anything expensive here, don't count on the advertised guarantee or returns policy. In my experience, Welzo didn't honour either once there was a problem.

Welzo calls itself a wellness company. A product that still gives off a strong plastic smell after weeks of airing out doesn't fit that description, and it's made me doubt the quality of everything else they sell.

28. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you for taking the time to share your feedback.

We are truly sorry to hear about your experience and the frustration this has caused. We would very much like the opportunity to investigate this matter and resolve it for you, however we are currently unable to locate your order based on the details provided in your review.

We kindly ask that you contact us directly at hello@welzo.com with your order number and the email address used to place the order so we can look into this fully and work towards a resolution for you as quickly as possible.

We sincerely apologise for the inconvenience caused and appreciate the opportunity to make this right.

Warm regards,
Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Very pleased with the service we have…

Very pleased with the service we have received. Arrived on time and everything working fine

18. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Linda,

Thank you so much for your kind review. We’re delighted to hear that you were very pleased with the service you received and that your order arrived on time.

It’s also lovely to know that everything is working well. A smooth delivery and a reliable product experience are exactly what we hope to provide for our customers.

Thank you again for choosing Welzo and for sharing your feedback.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Great price for a great scooter my wife…

Great price for a great scooter my wife loves it and so easy to put in car and fold up no effort , my only problem is it don’t come with a front basket and would like buy one but you don’t sell them

1. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you so much for your thoughtful review. We’re really pleased to hear that you found the scooter to be great value and that your wife loves it.

It’s wonderful to know that it has been easy to fold and place into the car, as practicality and convenience are so important with a mobility scooter. We’re glad the scooter has been such a positive purchase for you both.

Thank you again for choosing Welzo and for taking the time to share your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Supplier with range diversity

Apparently if you are old and male and have BPA its worth experimenting with combined Saw Palmetto and Stinging Nettle Root. But not all suppliers have both and at least one other supplier uses bovine gelatine capsules. Welzo have both and use vegetable origin capsules, are reasonably priced and efficient. So thank you Welzo for the chance to find out what the combination actually does. And in case you are wondering - so far so good. A reduction in night time trips to wee.....

1. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you so much for your detailed review. We’re really pleased to hear that you appreciated the range of products available and that the combination you chose suited what you were looking for.

It’s great to know that the vegetable-origin capsules, pricing, and efficient service stood out to you. We always aim to offer a diverse range of products while keeping the customer experience straightforward and reliable.

Thank you again for choosing Welzo and for sharing your experience with us.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Very easy to order and very quick…

Very easy to order and very quick delivery.

18. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear John,

Thank you so much for your lovely review. We’re really pleased to hear that you found the ordering process very easy and that your delivery arrived quickly.

We always aim to make shopping with Welzo simple, clear, and efficient from start to finish, so it is wonderful to know that this was reflected in your experience.

Thank you again for choosing Welzo and for taking the time to leave your feedback.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service

Great service, quick dispatch and delivery

26. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Brian,

Thank you so much for your fantastic review. We’re delighted to hear that you were happy with the service, quick dispatch, and delivery.

Prompt order processing and reliable delivery are very important to us, so your kind feedback is greatly appreciated by the whole team.

Thank you again for choosing Welzo and for sharing your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Trusted and highly recommended.

This was well packed and arrived early, but not had time to evaluate the efficacy of this product. A good company to do business with as they keep their word.

27. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Trevor,

Thank you so much for your wonderful review and recommendation. We’re really pleased to hear that your order was well packed, arrived early, and that you felt we kept our word.

Trust and reliability are extremely important to us, so it means a great deal to know that your experience left you feeling confident in Welzo.

Thank you again for choosing us and for taking the time to recommend Welzo.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Very pleased

Very pleased with our red light hat. It’s really easy to use, and after just two weeks my hair already feels healthier and in better condition. Looking forward to seeing the results over the next few months!

14. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear William,

Thank you so much for your thoughtful review. We’re really pleased to hear that you are very happy with your red light hat and that you have found it easy to use.

It’s lovely to know that you have already noticed positive changes in the condition and appearance of your hair after using it. We hope you continue to enjoy the product over the coming months.

Thank you again for choosing Welzo and for sharing your experience with us.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Did exactly as promised no dramas will…

Did exactly as promised no dramas will use welzo again 100% thank you all x

19. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Mr Draper,

Thank you so much for your great review. We’re really pleased to hear that everything went exactly as promised and that your experience was smooth and hassle-free.

It’s wonderful to know that you would use Welzo again. We always aim to provide a reliable and straightforward service, so your feedback means a great deal.

Thank you again for choosing Welzo and for taking the time to share your kind words.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

So far......

So far, great communication, prompt delivery and a good sales pitch. I've only been trying the product for a few days but if it does what it said on the tin, then I will recommend this to all of my friends and family. The internet is full of lies, there seems to be no Trading standards anymore, so purchasing anything is always so hit and miss. The price is rarely the issue, it's honestly that is priceless these days.

27. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Lee,

Thank you so much for your detailed review. We’re really pleased to hear that you experienced great communication, prompt delivery, and clear information before purchasing.

We understand how important trust is when ordering online, so it is lovely to know that your experience with Welzo felt reassuring and reliable. We hope the product continues to meet your expectations as you use it further.

Thank you again for choosing Welzo and for sharing such thoughtful feedback.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Product range second to none in general…

Product range second to none in general and the exact product for my needs in particular. Ordering process is seamless and delivery nigh on instant.

21. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Christopher,

Thank you so much for your fantastic review. We’re delighted to hear that you found our product range second to none and that you were able to find exactly what you needed.

It’s also great to know that the ordering process felt seamless and that delivery was so quick. We always aim to make the customer journey simple, efficient, and dependable.

Thank you again for choosing Welzo and for taking the time to share your experience.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Quick delivery of products

Quick delivery of products. Good prices too. The blood tests are finger prick tests which worked well for me but my husband not, he has a health condition so taking blood isn’t great. However I think they are sending replacement tests which is great. The results were very quick.

23. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Customer,

Thank you so much for your thoughtful review. We’re pleased to hear that you found our delivery quick, our prices good, and that your results came through very quickly.

It’s also great to know that the finger-prick test worked well for you and that replacement tests are being arranged where needed. We always aim to support customers through the testing process as smoothly as possible.

Thank you again for choosing Welzo and for sharing your experience with us.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Fantastic

My scooter was delivered Friday I'm over the moon with it tank you very satisfied 😌

25. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Lynn,

Thank you so much for your fantastic review. We’re absolutely delighted to hear that your scooter has arrived and that you are over the moon with it.

It’s wonderful to know that you are very satisfied with your purchase. We understand how important it is for a mobility scooter to feel right for your needs, so your kind feedback means a great deal to the whole team.

Thank you again for choosing Welzo and for taking the time to share your experience. We truly appreciate your support and hope you enjoy using your scooter.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

I just started a week ago but my…

I just started a week ago but my friends already using they recommended me , they said it's brilliant and also help to reduce diabetic issues.

26. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Dear Kamran,

Thank you so much for your lovely review. We’re really pleased to hear that you have started using the product and that it came recommended by your friends.

It’s always encouraging to know that customers feel confident choosing Welzo after hearing positive experiences from others. We hope the product continues to be a helpful part of your routine over time.

For any specific health concerns, we would always recommend following the product guidance and speaking with a healthcare professional where needed.

Thank you again for choosing Welzo and for sharing your feedback.

Warm regards,
The Welzo Customer Care Team

Bewertet mit 5 von 5 Sternen

Good prices

I’m able to buy 1000mg of NAD unlike everywhere else it seems. Good prices.

26. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Hello,

Thank you for your kind review! We're delighted to hear that you found our prices competitive and that you were able to find the 1000mg NAD you were looking for. We really appreciate your support and look forward to serving you again!

Kind regards,
Welzo Team

Bewertet mit 5 von 5 Sternen

Great product

Great product

26. September 2026
Bewertung ohne vorherige Einladung
Welzo-Logo

Antwort von Welzo

Hello Lee,

Thank you for your kind review! We're delighted to hear that you're happy with your purchase. We really appreciate your support and look forward to serving you again!

Kind regards,
Welzo Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr