Fast delivery - well protected in packaging - comes with its own carry case so very convenient! Gets up to temperature very quickly Only used it a couple of times but it does help with my chro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It’s really nice to have a company that can empathise with you. My weight genuinely yo-yos & I just need a little support.My consultation was easy to do & no asking for photos which I find degrading b... Mehr ansehen
Unternehmen hat geantwortet
I am most grateful for Anna's help. I was getting worried about when my order would be dispatched as I hadn't heard anything so sent an email to support. I received a very kind and reassuring email fr... Mehr ansehen
Unternehmen hat geantwortet
Really enjoyed using Welz found it cheap and affordable compared to other companies and the plus side very fast! When taking any test you are left wondering and anxious for the results for days or wee... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
3496 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I tried for 2 hours to cancel my…
I tried for 2 hours to cancel my subscription, they make it so difficult to even send an email, still couldn't do it, so cancelled my direct debit.
On a plus good product.
I cancelled due to health issues
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Mike,
We’re very sorry to hear about your experience and sincerely apologise for the difficulty and frustration caused when trying to cancel your subscription.
We understand that subscription management should be straightforward, and we regret that this was not the case for you. Our team has already contacted you regarding this matter, and this has now been resolved.
We also appreciate your kind comment about the product and are sorry to hear you needed to cancel due to health reasons.
Kind regards,
Welzo Customer Care Team
quick service
quick service, discreetly packed products as advertised
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you so much for your kind review. We’re pleased to hear that you were happy with the quick service and that your products arrived discreetly packaged and as advertised.
We know how important reliable delivery and careful packaging are, so it is lovely to know that your experience met your expectations.
Thank you again for choosing Welzo and for sharing your feedback.
Warm regards,
The Welzo Customer Care Team
Very professional service
Very professional service. I will recommend this company to everyone. Very good communication with Anna. I will defefenitley use their services again!👍
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Sebastian,
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you found the service professional and that communication with Anna was very good.
It’s especially lovely to know that you would use Welzo again and recommend us to others. We’ll be sure to pass your kind words on to Anna, as she will really appreciate your feedback.
Thank you again for your support.
Warm regards,
The Welzo Customer Care Team
Such quick delivery
Such quick delivery, item arrived perfectly. Really pleased with service, thanks Welzo! Will be a returning customer
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you so much for your lovely review. We’re really pleased to hear that your item arrived quickly, in perfect condition, and that you were happy with the service received.
It means a great deal to know that you plan to return to Welzo again. We always aim to provide a reliable and positive experience for every order, so your feedback is very much appreciated.
Thank you again for choosing Welzo.
Warm regards,
The Welzo Customer Care Team
This was purchased for my mother-in-law…
This was purchased for my mother-in-law who is currently waiting for hip replacement she genuinely struggles down our local shopping centre took her today and she visited every shop great service only ordered over the weekend and was delivered in days great little price came very well boxed only took minutes and she was driving it down the street on a test drive I recommend you buy one here if you want a good little solid scooter at a great price with swift delivery highly recommended them
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Ken,
Thank you so much for your fantastic review. We’re really pleased to hear that the scooter was delivered quickly, arrived well boxed, and was simple to get set up.
It’s wonderful to know that it has already been useful for your mother-in-law and that she was able to take it for a test drive so soon after receiving it. We’re also glad to hear that you found it to be a solid scooter at a great price with swift delivery.
Thank you again for choosing Welzo and for highly recommending us. Your feedback is greatly appreciated by the whole team.
Warm regards,
The Welzo Customer Care Team
Quick, Professional and Easy to Understand
I use regular blood testing as part of monitoring my health and performance, and my experience with Welzo has been excellent. Ordering the FBC was straightforward, the instructions were clear, and the whole process was quick and efficient.
The results were presented clearly with useful reference ranges, making them easy to understand and compare with my previous tests. A convenient, professional service that I’ll happily use again.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Carl and Sophie,
Thank you so much for your wonderful review. We’re really pleased to hear that your experience with Welzo has been quick, professional, and easy to understand.
It’s great to know that ordering your FBC test was straightforward, the instructions were clear, and the whole process felt efficient from start to finish. We’re also delighted that the results were presented clearly with useful reference ranges, helping you compare them with previous tests.
Thank you again for choosing Welzo as part of your regular health monitoring. We truly appreciate your support and are pleased to hear you would happily use us again.
Warm regards,
The Welzo Customer Care Team
Great product and service
Great product and service, always punctually delivered.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Morgan,
Thank you so much for your lovely review. We’re really pleased to hear that you were happy with both the product and the service you received.
It’s also great to know that your orders have been delivered punctually. Reliable delivery and a smooth customer experience are very important to us, so your feedback is greatly appreciated by the whole team.
Thank you again for choosing Welzo and for taking the time to share your experience.
Warm regards,
The Welzo Customer Care Team
Antwort von Welzo
Dear Morgan,
Thank you so much for your lovely review.
We’re really pleased to hear that you were happy with both the product and the service you received.
It’s also great to know that your orders have been delivered punctually. Reliable delivery and a smooth customer experience are very important to us, so your feedback is greatly appreciated by the whole team.
Thank you again for choosing Welzo and for taking the time to share your experience.
Warm regards,
The Welzo Customer Care Team
Highly Recommended!
This stuff is great- I will definitely use this company again!
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Michelle,
Thank you so much for your fantastic review and recommendation. We’re delighted to hear that you are happy with your experience and that you would definitely use Welzo again.
It means a great deal to know that the product made such a positive impression. We always aim to provide products and service that customers can feel confident returning to, so your feedback is very encouraging.
Thank you again for choosing Welzo and for taking the time to recommend us.
Warm regards,
The Welzo Customer Care Team
Excellent scooter at a very good price …
3 days after ordering the scooter arrived. Easy,minimal assembly. Booklet needs updating regarding the operation to freewheel as it says it operates with a red button but soon realised it works with a yellow handle and there is no red button. Early days but so far it’s very good. Great value and a solid build quality. Very happy with this purchase.
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Barry,
Thank you so much for your detailed review. We’re really pleased to hear that your scooter arrived quickly and that you found it easy to assemble.
It’s great to know that you are very happy with your purchase so far, and that the scooter feels like excellent value with solid build quality. Feedback like this is especially valuable for mobility products, where ease of use, practicality, and reliability matter so much.
Thank you again for choosing Welzo and for sharing your experience with us.
Warm regards,
The Welzo Customer Care Team
Excellent service with rapid dispatch
Excellent service with rapid dispatch. Professional support at every stage and I was kept informed about my order progression.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Barry,
Thank you so much for your detailed review.
We’re really pleased to hear that your scooter arrived quickly and that you found it easy to assemble.
It’s great to know that you are very happy with your purchase so far, and that the scooter feels like excellent value with solid build quality.
Feedback like this is especially valuable for mobility products, where ease of use, practicality, and reliability matter so much.
Thank you again for choosing Welzo and for sharing your experience with us.
Warm regards,
The Welzo Customer Care Team
Super fast delivery of the ferritin…
Super fast delivery of the ferritin test that I ordered. Unfortunately I struggled to get enough blood to get a result but Anna from Welzo sent me a discount code for another test so all I had to pay was the delivery cost. I am yet to do the test again but impressed by the customer service so far. The only thing I could suggest for an improvement is to include a pipette in the kit to make it easier to collect the blood and put into the tube.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Nick,
Thank you so much for your wonderful review.
We’re delighted to hear that you were pleased with the rapid dispatch and the professional support you received at every stage.
It’s especially good to know that you felt kept informed throughout your order progression. Clear communication is something we place a lot of importance on, so your feedback means a great deal to the team.
Thank you again for choosing Welzo and for taking the time to share your kind words.
Warm regards,
The Welzo Customer Care Team
Fast delivery and results would use…
Fast delivery and results would use again
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Sara,
Thank you so much for your thoughtful review.
We’re really pleased to hear that your ferritin test was delivered super quickly and that you were impressed with the customer service you received.
It’s lovely to know that Anna was able to support you with a helpful solution so you could complete another test.
We always aim to assist customers clearly and fairly when they need extra help, so your feedback is very much appreciated.
Thank you again for choosing Welzo and for sharing your experience.
Warm regards,
The Welzo Customer Care Team
The Welzo Freefold X…
I purchased the Welzo Freefold X scooter and have used it several times now. While initially I thought it was great I now have some reservations. The noise it makes is awful, although Welzo say it is OK. I’m sure they have never had to sit listening to it whirl moving along the pavement. People have even commented on it as they can hear me coming! The battery is situated where you feet are so it tends to get rather stuck and hard to take out to recharge. I also think you need to be quite short for this scooter as you cannot change the seat height. It’s good for me cos I’m only 5ft but I wonder how others have managed. All in all it’s a good little scooter but the noise it makes ruins the journey.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Sue,
Thank you for taking the time to share your feedback.
We’re pleased to hear that, overall, you have found the Welzo Freefold X to be a good little scooter after using it several times.
It’s helpful to know that the scooter has been useful for you in day-to-day use, and we appreciate you sharing your experience with the product.
Customer feedback is very valuable to us.
Thank you again for choosing Welzo and for sharing your thoughts with us.
Warm regards,
The Welzo Customer Care Team
Fast answer to my inquiries and…
Fast answer to my inquiries and delivery time!
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Catalin,
Thank you so much for your kind review.
We’re really pleased to hear that your enquiries were answered quickly and that your delivery time met your expectations.
Fast communication and reliable delivery are both very important to us, so your feedback is greatly appreciated by the whole team.
Thank you again for choosing Welzo and for taking the time to share your experience.
Warm regards,
The Welzo Customer Care Team
Great efficient service
Great efficient service, brilliant customer communication, will order again
Thank you
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you so much for your wonderful review. We’re really pleased to hear that you found the service efficient and that the customer communication was brilliant throughout.
It’s great to know that your experience has given you the confidence to order from Welzo again.
We always aim to provide a smooth, helpful, and reliable service, so your kind feedback means a great deal to the whole team.
Thank you again for choosing Welzo and for taking the time to share your experience.
Warm regards,
The Welzo Customer Care Team
Quality product
Product feels higher quality to a previous brand I used. Prompt delivery too. Good comms.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Jamie,
Thank you so much for your lovely review. We’re delighted to hear that you found the product to be high quality, especially compared with a previous brand you had used.
It’s also great to know that your delivery was prompt and that communication was good throughout.
Product quality, reliable delivery, and clear updates are all very important to us, so your feedback is truly appreciated.
Thank you again for choosing Welzo and for sharing your experience.
Warm regards,
The Welzo Customer Care Team
Brilliant product
Brilliant product, purity and background processing checks all present and clear. Trusted and safe. Definitely helps with my sleep, and removing that cortisol, the enemy of a bodybuilder. Must mention the price and delivery, very good, could fault them or the product, all round 5 stars. Definitely get if you have problems sleeping and you’re a bodybuilder.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Joe,
Thank you so much for your fantastic review. We’re really pleased to hear that you are happy with the product, the clear information provided, and the checks available around purity and processing.
It’s also wonderful to know that you found the price and delivery very good.
We always aim to provide high-quality products, clear details, and a reliable service, so your feedback is incredibly encouraging for the whole team.
Thank you again for taking the time to share such detailed feedback and for choosing Welzo.
Warm regards,
The Welzo Customer Care Team
Faulty damaged scooter, terrible service
My mum ordered a mobility scooter, paying extra for 24 hour delivery. She had to continually chase and reported to her bank for potential fraud before it was delivered nearly 3 weeks later.
The scooter has a number of problems including faulty screen, its noisy, it has a lifeboat sticker on it suggesting its second hand, along with being scratched. Video evidence has been provided. The response was to suggest that mum and dad try to repair the screen themselves. After 6 days of appalling service and the faults not being taking seriously, they have asked for the scooter to be returned and a full refund under the Consumer Credit Act. Even this is being dealt with poorly.
This is now being dealt with.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
We’re very sorry to hear about your experience and sincerely apologise for the delay, frustration and inconvenience caused.
We understand your concerns regarding the delivery timeframe, the condition of the scooter received, and the faults reported after delivery. This is not the level of service we aim to provide, and we regret the distress this has caused.
Our team has already contacted you regarding this matter and is working towards a resolution. We will continue assisting directly through our existing correspondence until this has been addressed.
Kind regards,
Welzo Customer Care Team
Fantastic products
Fantastic products, Fantastic people. Anna very helpful and responded so fast. Highly recommend this company. Love my led therapy blankets 5 stars all the way. 😍🫶👍👍👍👍
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Toni,
Thank you so much for your wonderful review and recommendation.
We’re delighted to hear that you are so pleased with the products and the service you received.
It’s especially lovely to know that Anna was able to help quickly and make your experience such a positive one. We’ll be sure to pass your kind words on to her, as she will really appreciate hearing them.
Thank you again for choosing Welzo and for sharing such generous feedback.
Warm regards,
The Welzo Customer Care Team
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