Clear and well informed ordering and delivery process. Early days for product effectiveness but so far so good. LED cap is rigid and seemingly one size so might not fit as well as expected, it would b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a l... Mehr ansehen
Unternehmen hat geantwortet
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes l... Mehr ansehen
Unternehmen hat geantwortet
This Foldable scooter is better than you could ever imagine! I am an engineer and looking at the design of this it is top class. It does everything as it says on the Tin. Buy this and you will not be... Mehr ansehen
4,1
Gut
2480 Bewertungen
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great product .
Great product .. super delivery time
18. April 2026
Bewertung ohne vorherige Einladung
I was a little nervous at first as l…
I was a little nervous at first as l had not heard of your company. I need not have been the service from start to finish was first class!!!!! I will certainly be recommending you to my friends.
Thankyou so much,my power chair is great.
20. April 2026
Bewertung ohne vorherige Einladung
Good experience so far…
Clear and well informed ordering and delivery process. Early days for product effectiveness but so far so good. LED cap is rigid and seemingly one size so might not fit as well as expected, it would benefit from being either more flexible or adjustable somehow.
20. April 2026
Bewertung ohne vorherige Einladung
Anna was great and helped me with my…
Anna was great and helped me with my query very promptly, thanks Anna :)
20. April 2026
Bewertung ohne vorherige Einladung
Arrived much quicker than I expected…
Arrived much quicker than I expected and I now feel I can support my health more effectively.
7. April 2026
Bewertung ohne vorherige Einladung
Terrible do not buy red light mat
Terrible, bought a red light pod/mats but not as described in fact look nothing like advertised. Already failing with a full row of lights not working and more lights coming on and off intermittently. This is a substandard cheap product not what I expected at all. I will need a full refund from Welzo. Looking at another review with a similar situation it could also be extremely dangerous as no plastic covering on the mat so risk of electric shock. Unlucky for Welzo is that I work for Trading Standards myself so know exactly what my consumer rights are and and will also be referring this to our safety team to see if it is dangerous.
19. April 2026
Bewertung ohne vorherige Einladung
Product is good and quick in delivery
Product is good and quick in delivery. I’ve just started using it so still early days for results.
19. April 2026
Bewertung ohne vorherige Einladung
This Foldable scooter is better than…
This Foldable scooter is better than you could ever imagine! I am an engineer and looking at the design of this it is top class. It does everything as it says on the Tin. Buy this and you will not be disappointed .Lightweight Reliable easy to use and well constructed. Get one now!
19. April 2026
Bewertung ohne vorherige Einladung
Never arrived. Scam
Brought on 21 March. Still not arrived a month later. Tracking not changed waiting for parcel. Can't refund as 14 days after purchase. Nightmare to contact. Avoid scam
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Emma,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about your experience and the frustration this has caused.
We would very much like the opportunity to investigate this matter and resolve it for you, however we are currently unable to locate your order based on the details provided in your review.
We kindly ask that you contact us directly at hello@welzo.com with your order number and the email address used to place the order so we can look into this fully and work towards a resolution for you as quickly as possible.
We sincerely apologise for the inconvenience caused and appreciate the opportunity to make this right.
Warm regards, Welzo Customer Care Team
Very good service.
Very good service from Anna. She was answering my emails very quickly and in very polite way.
At the beginning I had an info from my email provider that the first email which I had from the company was suspicious. It was quite tricky info for me. I emailed the company and ask when I will have my parcel. Anna was always answering very quickly and politely. I was looking forward for the product which I have ordered and Anna promised me to have it as soon as possible and shekels her promise 😊
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Ama,
Thank you so much for taking the time to leave us such a lovely and detailed review!
We're really sorry to hear that our initial email caused some concern with your email provider. We're so glad that Anna was on hand to reassure you and to keep you updated throughout.
It's wonderful to hear that she responded so quickly and politely to every one of your emails, and that she kept her promise to get your order to you as soon as possible. That's exactly the kind of dedicated and caring service we strive to deliver for every customer, and Anna exemplifies that beautifully every single day. We will absolutely make sure she knows how much her efforts meant to you!
Thank you again for your patience and for choosing Welzo. We very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Antwort von Welzo
Dear Dan,
Thank you so much for your kind words!
Easy and quick is exactly what we aim for, and we're delighted to know we delivered on that for you. Sometimes the simplest reviews say it best, and we really appreciate you taking the time to share your experience with us.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Good company
Good company, lovely customer service. Products are great.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Samantha,
Thank you so much for your lovely review!
We're really delighted to hear that you're happy with our customer service and the products you received. Providing a warm and friendly experience alongside great quality products is something we are truly passionate about here at Welzo, and it's wonderful to know that all of that came through for you.
Thank you again for choosing Welzo, and we very much look forward to welcoming you back again soon!
Kind regards,
The Welzo Customer Care Team
Great service with quick delivery
Great website with thorough checks before medications are sent. Quick and easy ordering. Recommended!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Gem,
Thank you so much for your wonderful review and for your kind recommendation!
We're really pleased to hear that you found our website great to use and the ordering process quick and easy. We also really appreciate your kind words about our checks prior to dispatch; ensuring that every order is handled with the utmost care and responsibility is something we take extremely seriously here at Welzo, and it's truly gratifying to know that our customers notice and value that commitment.
Thank you again for choosing Welzo, and we very much look forward to welcoming you back again soon!
Kind regards,
The Welzo Customer Care Team
Great
Always fast delivery and great range of products.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Keely,
Thank you so much for your kind review!
We love that you said "always"; it means a great deal to know that you've consistently had a positive experience with us! We work incredibly hard to maintain fast delivery and to offer a wide and varied range of products for our customers, so it's truly wonderful to know that both continue to hit the mark for you every time.
Thank you again for your continued loyalty and for choosing Welzo. We very much look forward to welcoming you back again soon!
Kind regards,
The Welzo Customer Care Team
Antwort von Welzo
Dear Keith,
Thank you so much for your kind words!
We're really delighted to hear that you found our communication excellent. Keeping our customers well informed and ensuring every interaction is clear, prompt and helpful is something we pride ourselves on greatly here at Welzo, so it's always wonderful to know that comes through.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Brilliant team
Brilliant team, careful and mindful dispensing. Thank you!!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Debra,
Thank you so much for your wonderful review!
We're absolutely delighted to hear such kind words about our team. Careful and mindful dispensing is at the very heart of everything we do here at Welzo, and we take our responsibility to every customer extremely seriously. It's truly gratifying to know that comes through in the service you received.
Your kind words mean a great deal to the whole team, and we very much look forward to being of service to you again in the future!
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
My experience was first rate
My experience was first rate! Products simple to order online at a decent cost. Delivered within a few days. THANK YOU!
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear David,
Thank you so much for your fantastic review, and right back at you, THANK YOU!
We're absolutely thrilled to hear that your experience was first rate from start to finish. It's wonderful to know that you found the ordering process simple, the pricing reasonable and that your products arrived within just a few days. That's exactly the kind of seamless and enjoyable experience we strive to deliver for every single customer here at Welzo, and it's incredibly rewarding to know that all of that came together so well for you.
Feedback like yours truly makes the whole team's day, and we very much look forward to welcoming you back again soon!
Thank you again for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Brilliant really pleased with it thank…
Brilliant really pleased with it thank you
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Nicola,
Thank you so much for your kind words!
We're absolutely delighted to hear that you're really pleased with your purchase. Knowing that our customers are happy truly makes everything we do here at Welzo so worthwhile, and it's always lovely to receive such positive feedback.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Bit of a wobble, but mind was set at ease
Bit of a wobble at first with regards to shipping and being informed where the parcel is. But I emailed and within about an hour a very helpful young lady named Anna got in touch to sort things out. She was quick, courteous and knew what she was doing. Completely set my mind at ease. Customer service is far from dead.
Thanks for the help. :)
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you so much for your wonderful and characterful review.
We're absolutely thrilled to hear that Anna was able to step in so quickly and put your mind completely at ease. Quick, courteous and knowledgeable; that's Anna to a tee, and we couldn't be prouder to have her on our team!
We'll make sure Anna sees your kind words; she'll be delighted! Thank you again for your patience and for choosing Welzo. We very much look forward to serving you again in the future!
Kind regards,
The Welzo Customer Care Team
Ordered a product a month ago and it…
Ordered a product a month ago and it never arrived. Tried to get in touch with the company to find out what happened to it, never heard back from them , absolutely avoid !!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Rhys,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
We would like to confirm that we are already in contact with you regarding your order and have provided a resolution.
We appreciate your patience and remain committed to supporting you through to completion.
Kind regards,
The Welzo Customer Care Team
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