Fast delivery - well protected in packaging - comes with its own carry case so very convenient! Gets up to temperature very quickly Only used it a couple of times but it does help with my chro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It’s really nice to have a company that can empathise with you. My weight genuinely yo-yos & I just need a little support.My consultation was easy to do & no asking for photos which I find degrading b... Mehr ansehen
Unternehmen hat geantwortet
Really enjoyed using Welz found it cheap and affordable compared to other companies and the plus side very fast! When taking any test you are left wondering and anxious for the results for days or wee... Mehr ansehen
Unternehmen hat geantwortet
Researched various sellers for mobility scooters over a period of time for my wife.I came across the Welzo site to discover a mobility scooter which appeared exactly what we were looking to purchase.T... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
3495 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It’s really nice to have a company that…
It’s really nice to have a company that can empathise with you. My weight genuinely yo-yos & I just need a little support.My consultation was easy to do & no asking for photos which I find degrading being a plus size. I given best option & was able to follow my delivery. I trust this product & it is delivered in discreet packaging.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your wonderful review! We're delighted to hear that you felt supported and comfortable throughout the process. Providing a respectful, understanding and discreet service is incredibly important to us. We truly appreciate your trust!
Kind Regards,
The Welzo Team
Can’t fault the ordering process and…
Can’t fault the ordering process and the quick dispatch , only thing is results taking longer than expected.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your feedback! We're pleased to hear you were happy with the ordering process and quick dispatch. We apologise for the delay with your results and will reach out to you directly to look into this and assist further.
Kind Regards,
The Welzo Team
Easy to use
I ordered 12th October received 15th Oct I have only been out on it 3 times I found it really comfortable and easy to ride I love the screen which tells you how many miles you have done and what’s left on the battery the only thing I couldn’t work out do you have to take the armrests off to fold it up
17. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your lovely review! We're delighted to hear that you're enjoying your scooter and finding it comfortable and easy to use. We appreciate your feedback and will reach out to you directly to assist with your question about folding the armrests.
Kind Regards,
The Welzo Team
Da consigliare! Mi servo da Welzo da tempo e mi trovo…
Mi servo da Welzo da tempo e mi trovo bene. Il medicinale in 24 ore ti arriva a casa !Sono molto professionali! La consiglio.
Mauro
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your wonderful review, Mauro! We're delighted to hear that you're happy with our service, fast delivery and professionalism. We truly appreciate your recommendation and continued trust in Welzo!
Kind Regards,
The Welzo Team
The order was very quick and very…
The order was very quick and very reasonable - impressed with the service will definitely use again
Very professional with a great product
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your fantastic review! We're delighted to hear that you were impressed with our service, pricing and product quality. We truly appreciate your kind words and look forward to welcoming you back!
Kind Regards,
The Welzo Team
Very good product & efficient service
Very easy and efficient handling of my order and subsequent queries.
Would like to thank Anna for all her help.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your wonderful review, Jacqueline! We're delighted to hear that you're happy with our product and service. We'll be sure to pass your lovely feedback on to Anna. We truly appreciate your kind words and support!
Kind Regards,
The Welzo Team
Excellent choices
Excellent choices, delivery and notifications. All products are well packed and secure, plus quick service, choice of items and delivery. Thank you.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your fantastic review, Chris! We're delighted to hear that you're happy with our product selection, secure packaging and speedy delivery. We truly appreciate your kind words and look forward to serving you again!
Kind Regards,
The Welzo Team
Great experience
Really enjoyed using Welz found it cheap and affordable compared to other companies and the plus side very fast! When taking any test you are left wondering and anxious for the results for days or weeks later until you get your results back. These were completed within the day of receiving the results so i will be using this service again. thank you
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your wonderful review, Katrina! We're delighted to hear that you found our service affordable and were impressed by how quickly you received your results. We truly appreciate your trust and look forward to welcoming you back!
Kind Regards,
The Welzo Team
Unfortunately the wrong item was sent…
Unfortunately the wrong item was sent and had to be sent back it was the wrong order and thecscooter sent was in my opinion as a retired H&S officer a hazard due to inadequate safety brake system and should not be sold as a mobility scooter. Having suffered a few hiccups with regards to reimbursement of my money as they deducted £45 for the cost of returning the wrong item sent. Hence 3 stars . However it was finally resolved and I got notification that my money would be paid back in full.
Special thanks to Anna who was my main contact for all the help given . Much appreciated.
18. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Brian,
Thank you for taking the time to share your feedback.
We appreciate your honest review and are pleased that your case has been resolved. We also appreciate your kind words regarding Anna's assistance.
Our team will reach out to you personally to follow up and ensure that any remaining concerns are addressed.
Kind Regards,
Welzo Customer Care Team
Great customer service with Welzo
Great customer service with Welzo. They contact me if any information is missing and try to resolve queries quickly.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your wonderful review, Cerys! We're delighted to hear that you're happy with our customer service. Providing clear communication and resolving queries promptly are important to us. We truly appreciate your kind words and support!
Kind Regards,
The Welzo Team
Stunning scooter at an excellent price
Excellent communication and the scooter I brought is fantastic value for money. Remote controlled and so easy to get into the car. I would definitely recommend Welzo
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your fantastic review, Lynda! We're delighted to hear that you're enjoying your new scooter and finding it easy to transport. It's wonderful to know you're happy with both the value and our communication. We truly appreciate your recommendation!
Kind Regards,
The Welzo Team
Zero communication
Zero communication. Over priced. Faulty product. Chipped paintwork. Seriously slow
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Lewis,
We sincerely apologise for the inconvenience and frustration you have experienced.
We take your concerns seriously and would appreciate the opportunity to investigate this matter further.
Please contact us directly at hello@welzo.com with your order number, and our team will make sure to review your case and assist you towards a satisfactory resolution.
Anna at welzo was so helpfull and…
Anna at welzo was so helpfull and answers questions very promptly and good to deal with a decent human being
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your lovely review! We're delighted to hear that Anna was able to assist you promptly and make your experience a positive one. Your kind words mean a lot to us, and we truly appreciate your support!
Kind Regards,
The Welzo Team
Great service.
I opted to pay a couple of quid extra to get the kit and results turned around a little quicker. Literally got my kit and results within 3-4 days. Great service, thank you.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you, Tom! We're delighted to hear that our express service met your expectations and that you received your kit and results so quickly. We really appreciate your kind words and your 5-star review!
Think it’s making a difference already…
Think it’s making a difference already after a few weeks in terms of energy.
Will need longer to see a difference in skin and complexion
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for sharing your experience! We're pleased to hear you've already noticed a positive difference in your energy levels. We appreciate your feedback and hope you continue to have a positive experience with our products!
WRONG MOBILITY SCOOTER DELIVERED
I have received a completely different, cheaper and inferior mobility scooter than the one I ordered (an iCan X-15 instead Freefold X). Email reply was that it was one and the same - which it clearly isn’t and that they would ‘explore a gesture of goodwill’ if I kept a product I didn’t order and don’t want. Not correct. I have demanded refund of funds and taken this dispute to my bank. Sorely disappointed and inconvenienced - never mind the continued pain I live through because of this deviance.
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Peter,
Thank you for sharing your feedback.
We sincerely apologise for the experience you have had and understand your disappointment and frustration.
We take your concerns seriously and would appreciate the opportunity to review your case further and work towards a satisfactory resolution.
We will be reaching out to you directly to discuss this matter and explore the available options.
Thank you for your patience and for giving us the opportunity to address your concerns.
Kind regards,
Welzo Customer Care Team
I wanted a red scooter so I messaged…
I wanted a red scooter so I messaged Anna to see if they had a red one for the lightweight scooter, she told me they only had black available at the moment so I ordered on Tuesday and it was delivered on Thursday, I was delighted to open the box to see a red scooter, thank you for going the extra mile Anna
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your lovely feedback! We're delighted that we could arrange the red scooter you wanted and that it arrived so quickly. Anna really appreciates your kind words, and we hope you enjoy your new scooter!
First Time Customer to Return!
We regularly buy supplements for our two boys to support their health & wellbeing, some of which are recommended by our paediatrician. When stock of a particular supplement was out with our usual suppliers, we came across Welzo. The end-to-end purchasing process was seamless, and we found the quality of updates & communications first rate. We will be returning!
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for sharing such lovely feedback!
We're delighted that you found your way to Welzo and that your experience from placing your order through to delivery was smooth and straightforward. We know how important it is to have confidence in where you shop, especially when purchasing products for your family's wellbeing.
It's particularly lovely to hear that our communication and order updates made a positive impression. I'll be sure to share your kind words with the team, as feedback like this really does make our day!
Thank you for giving Welzo a try. We're so pleased to have you as a customer and look forward to welcoming you back!
Warm regards,
The Welzo Team
Great service and delivery
Great service and delivery - been taking the product for a few weeks and feeling the improvements!
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you for your lovely feedback!
It's great to hear that your order arrived promptly and that you've had such a positive experience with our service. Even better, we're delighted to hear that you've been enjoying your product and noticing improvements over the past few weeks!
We really appreciate you taking the time to share your experience with us. Thank you for choosing Welzo, and we hope to see you again soon!
Warm regards,
The Welzo Team
Fantastic next day delivery for the…
Fantastic next day delivery for the mobility scooter which was for my wife who is over the moon with her early Christmas present, would highly recommend buying from these guys.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your wonderful review!
We're absolutely delighted that your wife's early Christmas present arrived so quickly and, even better, that she's over the moon with her new scooter! What a lovely way to start the festive season.
It's always rewarding to know that we've helped make a special purchase a positive experience. Thank you for recommending us and for choosing Welzo. We hope your wife enjoys many happy outings and makes some lovely memories with her new scooter!
Warm regards,
The Welzo Team
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