Fast delivery - well protected in packaging - comes with its own carry case so very convenient! Gets up to temperature very quickly Only used it a couple of times but it does help with my chro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It’s really nice to have a company that can empathise with you. My weight genuinely yo-yos & I just need a little support.My consultation was easy to do & no asking for photos which I find degrading b... Mehr ansehen
Unternehmen hat geantwortet
Really enjoyed using Welz found it cheap and affordable compared to other companies and the plus side very fast! When taking any test you are left wondering and anxious for the results for days or wee... Mehr ansehen
Unternehmen hat geantwortet
Researched various sellers for mobility scooters over a period of time for my wife.I came across the Welzo site to discover a mobility scooter which appeared exactly what we were looking to purchase.T... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
3495 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great product & Customer Service
Great product - NMN and Resveratol - changed to this brand after reading about the purity and origin of the products. Anna from Welzo has just sorted my delivery and subscription out super quick - definitely 5 stars for customer service ⭐️⭐️⭐️⭐️⭐️
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your fantastic review!
We're delighted that you've chosen Welzo for your NMN and Resveratrol and that the product quality and sourcing gave you the confidence to make the switch. It's wonderful to hear that you've been happy with your choice!
We're also thrilled that Anna was able to get your delivery and subscription sorted so quickly. She'll be so pleased to hear your kind words, and we'll make sure your feedback is passed on to her.
Thank you for your trust and continued support. We truly appreciate having you as a customer and look forward to assisting you again!
Warm regards,
The Welzo Team
Why can't I arrange a return
Attend Product
I ordered this product from Welzo but when it arrived, the item was not as advertised - different pack size , shape and style to that advertised on their website. I have been trying to arrange for a return and refund because the item is not what I ordered but I am finding the process very frustrating and they are not providing me with a return label/address etc. It all seems to be automated and I would really like to speak to somebody. I keep asking them for help and they don't respond. Really frustrating. I have scored the service poor because of the lack of response to my relatively simple request. Please Welzo will you help me to return the order.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
We sincerely apologise for the inconvenience and frustration you have experienced.
We understand your concerns and would like to assure you that our team will reach out to you shortly to review your case and assist you with resolving the matter.
Thank you for your patience.
Kind regards,
Welzo Customer Care Team
Efficent fast delivery snd awesome…
Efficent fast delivery snd awesome swrvive Toni Hull
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your lovely feedback, Toni!
We're delighted to hear that you were happy with the speed of delivery and the service you received. It's always great to know we've made your shopping experience an easy and positive one.
We really appreciate you choosing Welzo and taking the time to share your experience. We hope to welcome you back again soon!
Warm regards,
The Welzo Team
Very efficient
Very efficient, no fuss. Products arrived on time.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Thank you so much for your lovely feedback, Toni!
We're delighted to hear that you found the whole experience efficient and hassle-free, with your products arriving right on time. That's exactly the kind of straightforward service we want our customers to enjoy!
We really appreciate you choosing Welzo and taking the time to share your experience. We hope to welcome you back again soon!
Warm regards,
The Welzo Team
Avoid ,do not use
Thief's is all I would say ,avoid like the plague
I cancelled subscription that was ignored and money still taken from my account
Customer service non existent
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Luke,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the subscription charges and the service you received.
We can confirm that your subscription has now been cancelled. However, we understand that your concerns extend beyond the cancellation itself, and we would appreciate the opportunity to address them fully.
Our team will reach out to you directly to review the circumstances and assist with any outstanding concerns.
We apologise for the inconvenience caused and appreciate the opportunity to make things right.
Excellent service from start to finish.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Shane,
Thank you so much for your wonderful review. We’re really pleased to hear that you found the service excellent from start to finish.
Providing a smooth and reliable experience throughout the whole customer journey is very important to us, so your feedback means a great deal to the team.
Thank you again for choosing Welzo and for taking the time to share your experience.
Warm regards,
The Welzo Customer Care Team
Efficiency at its finest
The service provided was easy to navigate. Payment was made and a i received my purchase with 48 hrs
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Kevin,
Thank you so much for your lovely review. We’re really pleased to hear that you found the service easy to navigate and that the payment process was straightforward.
It’s also great to know that your purchase arrived within 48 hours. We always aim to make the customer experience efficient, simple, and reliable from start to finish, so your feedback is very much appreciated.
Thank you again for choosing Welzo and for taking the time to share your experience.
Warm regards,
The Welzo Customer Care Team
A satisfied customer
My scooter was sent very quickly, and was well packaged. It is sturdy, and will do the j9b I need it for. We were greatly amused by the scooter opening and closing five times, until I got the hang of the control fob.
Very satisfied with my purchase
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Katherine,
Thank you so much for your lovely review. We’re delighted to hear that your scooter arrived quickly, was well packaged, and feels sturdy for what you need it for.
It’s also great to know that you are now comfortable with the control fob and that the scooter has made such a positive impression. We’re really pleased that you are very satisfied with your purchase.
Thank you again for choosing Welzo and for sharing your experience.
Warm regards,
The Welzo Customer Care Team
I received a downgrade
I ordered the Welzo RadiantPanel Pro, listed with a 90 × 60 cm coverage area, 300W power and model number RB-037. What arrived was an unbranded panel measuring 26 × 19 cm, roughly one-eleventh of the advertised coverage area.
The packaging is labelled as a different brand and model (YSM / DPD1002) with a rated input of DC 5V/2A. The unit itself has no model name, no manufacturer information and no CE/UKCA marking printed anywhere on it. None of this matches the product page.
When I contacted customer service, I was told this was an “upgraded equivalent” supplied through a fulfilment partner. A device with a fraction of the surface area and power draw, under a different brand and model, is not an upgrade. It is a different product, a much weaker one. I was then directed to a returns portal that would not let me open a return because the order still showed as “on its way”, and I was told return shipping would be at my expense, even though the error was not mine.
The product also arrived with a manual only in Chinese and no English instructions. I asked Welzo support to send me a manual in English (pdf), never got one.
I would advise anyone ordering from Welzo to check carefully that what is delivered matches the product page.
And this was my second attempt. Since the first time I ordered this panel and until I got one, all the mess took 5 months.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you for taking the time to share your feedback.
We sincerely apologise for your experience and the frustration this situation has caused.
We take customer satisfaction very seriously and would appreciate the opportunity to investigate your concerns and work towards a satisfactory resolution.
Our team will review your case and previous correspondence, and we will reach out to you directly to discuss the available options and assist you further.
We sincerely apologise for the inconvenience caused and appreciate the opportunity to make things right.
Warm regards,
Welzo Customer Care Team
The price of the blood tests are good
The price of the blood tests are good , also the delivery was very quick which we needed , the product was very easy to use and there is alot of information so you cant go wrong on how to use it amd what information is needed .
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Michelle,
Thank you so much for your thoughtful review. We’re really pleased to hear that you found the blood tests well priced, easy to use, and that the delivery arrived quickly when you needed it.
It’s wonderful to know that the information provided made the process clear and straightforward. We always aim to make our testing services simple, accessible, and easy to follow, so your feedback is very encouraging.
Thank you again for choosing Welzo and for taking the time to leave your review.
Warm regards,
The Welzo Customer Care Team
The Wonderful
From the moment I placed my order until the final step—receiving it—the entire process was fantastic, smooth, and excellent. Thank you for everything; I wish you continued success and even greater achievements. Best regards.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Soad,
Thank you so much for your beautiful review. We’re absolutely delighted to hear that your experience with Welzo was fantastic, smooth, and excellent from the moment you placed your order through to receiving it.
Your kind words and good wishes mean a great deal to the whole team. We truly appreciate your support and are so pleased that the process met your expectations.
Thank you again for choosing Welzo and for sharing such generous feedback.
Warm regards,
The Welzo Customer Care Team
Impossible to cancel subscription to…
Impossible to cancel subscription to Welzo. Ai assistant didn’t work constant errors to disable subscription page and when I finally managed to speak to someone via e mail only they still failed to do as they told me in the e mail.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about your experience and the frustration this has caused. We would very much like the opportunity to investigate this matter and resolve it for you, however we are currently unable to locate your order based on the details provided in your review.
We kindly ask that you contact us directly at hello@welzo.com with your order number and the email address used to place the order so we can look into this fully and work towards a resolution for you as quickly as possible.
We sincerely apologise for the inconvenience caused and appreciate the opportunity to make this right.
Warm regards,
Welzo Customer Care Team
Great service and quick delivery
Great service and quick delivery. Love both scooters that we purchased for myself and partner, it made our day out with family so much more enjoyable.
3. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Janette,
Thank you so much for your wonderful review. We’re really pleased to hear that you were happy with the service, quick delivery, and both scooters you purchased.
It’s especially lovely to know that the scooters helped make your family day out much more enjoyable. That is exactly the kind of positive difference we hope our mobility products can make.
Thank you again for choosing Welzo and for taking the time to share your experience.
Warm regards,
The Welzo Customer Care Team
Welzo were very efficient.
Welzo were very efficient in dispatching my order which arrived within the 3 to 4 days they predicted.
I would have no hesitation to recommend Welzo for a good service and I will use them again for the future.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear William,
Thank you so much for your kind review and recommendation. We’re delighted to hear that your order was dispatched efficiently and arrived within the expected timeframe.
It’s wonderful to know that you would use Welzo again and recommend us for good service. We always aim to provide a reliable and straightforward experience, so your feedback is greatly appreciated.
Thank you again for choosing Welzo.
Warm regards,
The Welzo Customer Care Team
Excellent price
Excellent price, great offers, fast delivery. Supplement arrived in perfect condition. Also this was an item that I found hard to source, really pleased that I found someone to supply it at an excellent price.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Customer,
Thank you so much for your fantastic review. We’re really pleased to hear that you found the product at an excellent price and that it arrived quickly and in perfect condition.
It’s especially great to know that we were able to supply something you had found difficult to source elsewhere. We always aim to offer good value and reliable access to a wide range of products, so your feedback means a great deal.
Thank you again for choosing Welzo and for sharing your experience.
Warm regards,
The Welzo Customer Care Team
Always received excellent postage and…
Always received excellent postage and product
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Paula,
Thank you so much for your lovely review. We’re really pleased to hear that you have consistently received excellent postage and products from Welzo.
Reliable delivery and product quality are both very important to us, so it is wonderful to know that your experience has been positive.
Thank you again for choosing Welzo and for taking the time to share your feedback.
Warm regards,
The Welzo Customer Care Team
Great experience with ordering...
Great experience as ordering and delivery were easy and the product was received very quickly.
I have only been taking the product for a week so early days.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Sian,
Thank you so much for your thoughtful review. We’re delighted to hear that ordering and delivery were easy, and that your product arrived very quickly.
It’s lovely to know that your experience with Welzo has started so positively. We appreciate that it is still early days with the product, and we hope it continues to suit your routine well.
Thank you again for choosing Welzo and for sharing your feedback.
Warm regards,
The Welzo Customer Care Team
I'm happy with how fast the shipment…
I'm happy with how fast the shipment and order management was processed. Very nice service🙏🏻
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Miru,
Thank you so much for your kind review. We’re really pleased to hear that you were happy with the speed of the shipment and the way your order was managed.
A fast, well-organised order process is exactly what we aim to provide, so it is lovely to know that this stood out in your experience.
Thank you again for choosing Welzo and for your support.
Warm regards,
The Welzo Customer Care Team
Goods arrived very quickly
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Simon,
Thank you so much for your lovely review. We’re really pleased to hear that your goods arrived very quickly.
We know how important prompt delivery is to our customers, and it is wonderful to know that your order reached you without delay.
Thank you again for choosing Welzo and for taking the time to leave your feedback.
Warm regards,
The Welzo Customer Care Team
Really happy with L threonate magnesium
Really happy with L- threonate magnesium. I’ve noticed better sleep and less evening tension since starting it. Welzo’s service was smooth, delivery was fast, and the quality is excellent. Highly recommend!
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Welzo
Dear Nina,
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you are really happy with the L-threonate magnesium and that it has been a positive addition to your routine.
It’s also lovely to know that you found our service smooth, the delivery fast, and the product quality excellent. Feedback like this is incredibly encouraging for the whole team.
Thank you again for choosing Welzo and for sharing your experience.
Warm regards,
The Welzo Customer Care Team
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