Matty and Owen installed my Voneus fibre broadband yesterday. They arrived promptly in the time slot and everything was done around 90 minutes later including running a fibre cable over the road by o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What a pleasure it was talking to somebody that actually knew what they were talking about...Nonhle Majola was easy to talk to and understand and also very knowledgeable regarding my problems. Nothing... Mehr ansehen
Extremely pleasant, polite, efficient & prompt fitters. So far, service us much more reliable & faster than previously. Just waiting for a booster for our lounge as there is a solid brick wall between... Mehr ansehen
Two engineers installed our outside box and router. please?Dan and Jake did their job following discussion with me as to location. Joshua Page was my initial contact and talked me through the pro... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Voneus champions rural communities - delivering ultrafast full fibre and superfast fixed wireless access broadband in hard-to-reach locations across the UK. We are a leading provider for homes, businesses and public services - highly sensitive to your environment and focused on levelling the field in rural areas.
Kontaktinformationen
The Grange, 100 High Street, Southgate, N14 6BN, London, Vereinigtes Königreich
- 0333 880 4141
- broadband@voneus.com
- voneus.com
4,5
Hervorragend
5915 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 67 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
NOKWANDA did a great job following up…
NOKWANDA did a great job following up our query until resolved. She always phoned when promised which was really appreciated. Nice to deal with same person all the way through.
Frustrating we had the query initially but primptky resolved so cannot say fairere than that!
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Darren, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
I had a problem with the signal quality…
I had a problem with the signal quality of my WiFi so I phoned Voneus and Pearl called me to go through the problem. Pearl logged in to my router and after adjusting settings I am now receiving full quoted signal. Excellent customer service, thank you Voneus and Pearl.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi James, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
I Like the Staff who are all…Knowalageble.
I Like the Staff who are all knowledgeable .And helpful and go out of their way to sort your problem out .And I feel truly valued as a customer.I am so pleased with my fibre quick responsive .Happy Chappie.Customer Service is First class.Thank you to all the Staff at Voneus .com
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Arthur, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
2 men fitted our new system,jack and…
2 men fitted our new system,jack and graham were quick, clean and explained everything, went through all I needed to know, great guys, thank you
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Shelly, thank you for your review. We’re really pleased to hear our engineers were friendly and professional.
Voneus Broadband
KEVIN WAS GREAT
KEVIN , HELPED ME SO MUCH I AM VERY HAPPY WITH HOW MUCH HE KNEW AND HOW QUICKLY HE RESOLVED MY ISSUE
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Kemal, thank you for your review. We’re glad our team could help and make things easy.
Voneus Broadband
Tyler and Owen were prompt and sorted…
Tyler and Owen were prompt and sorted the problem efficiently.in conjunction with Andrew.
Thank you all
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Derek, thank you for your feedback. We’re glad the engineer visit was helpful and got things sorted.
Voneus Broadband
The Voneus installation team were very professional and considerate.
The Voneus installation team were very professional and checked with me about how and where the installation would come into my home. Smooth installation and excellent consumer service from the two installers.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Geraldine, thank you for taking the time to leave feedback. We’re really pleased you’ve had a positive experience we appreciate you choosing us.
Voneus Broadband
Fast response to our issue
Fast response to our issue and was resolved promptly. Our assistant, Pearl, was so polite and very clear communication.
Great service, many thanks.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Paul, thank you for your review. We’re glad our team could help and make things easy.
Voneus Broadband
Efficiency
Arrived early and was put in quickly and efficiently. Polite and answered all my questions
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Alison, thank you for taking the time to leave feedback. We’re really pleased you’ve had a positive experience we appreciate you choosing us.
Voneus Broadband
Is it a bird ..is it a plane....No it's Jagraj.
We had an ongoing issue with Voneus lasting 14months. Nothing Voneus did fixed the issue and, in that timeframe, the situation just got worse. That was until Jagraj stepped in. Within approximately 48hrs Jagraj took control and solved the issue at the first attempt. He remained in touch with us constantly and nothing appeared to be too much trouble.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Simon, thank you for taking the time to leave feedback. We’re really pleased and glad everything was sorted for you in the end. We’ll be sure to pass your comments on to Jagraj. If you ever need anything, we’re here to help.
Voneus Broadband
Andrew was very polite and helpful and…
Andrew was very polite and helpful and sorted out the problem.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Michael, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
Andrew was verty sympathetic with our…
Andrew was verty sympathetic with our issues, and hopefully has been able to sresolve thos issues for us.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Geoffrey, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
Nokwanda was helpful and efficient
Nokwanda was helpful and efficient. Call back phone call was much appreciated.
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Gwynfor, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
They were extremely helpful a…
They were extremely helpful and sorted the problem and called me back to make sure everything working correctly his name was Andrew !!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Lynn, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
Did a good job minimal mess and…
Did a good job minimal mess and disruption
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Declan, thank you for taking the time to leave feedback. We’re really pleased you’ve had a positive experience we appreciate you choosing us.
Voneus Broadband
Yolanda was very helpful
Yolanda was very helpful. She guided me on how to restore my internet bandwidth.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Ayo, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
Simon and Aaron were very professional
Simon and Aaron were very professional, explaining what they were doing.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Judi , thank you for your review. We’re really pleased to hear our engineers were friendly and professional.
Voneus Broadband
Really patient & helpful
Really patient guy went through configuration of my broadband step by step whilst on the phone. All fine and working well so far. Thank you!
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Allypea, thanks for the feedback - we’re pleased you found our support helpful.
Voneus Broadband
The two guys were punctual
The two guys were punctual , polite, helpful tidy workers. As an older lady I felt I was in confident hands.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Barbara , thank you for your review. We’re really pleased to hear our engineers were friendly and professional.
Voneus Broadband
Quick and Efficient Install, Friendly staff!
Just had my broadband installed by Matty & Owen, really friendly and helpful.
Were happy to install it upstairs and did the job very quickly without any disruption whilst I used the existing connection and much more tidy than the last ISP.
Made the order with Thomas on Friday of last week and already up and running the following Monday! Really pleased!
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Voneus Broadband
Hi Jack, thank you for your review. We’re really pleased to hear our engineers were friendly and professional.
Voneus Broadband
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