Vertu Motors - Vauxhall Chesterfield Bewertungen 

36
TrustScore 4.5 von 5

4,5

Chatsworth Road 464, S40 3BD Chesterfield, North East Derbyshire, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Having used this garage for many years now I have been trying to sort out some things re a newer car and what to do re plans and service etc. I saw Simon who was absolutely wonderful. He was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service, kept in touch and were really helpful Shout out to Ben at Vauxhall in Chesterfield for his great attitude and friendly demeanour

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I'd suggest Vertu Vauxhall Chesterfield to a friend because the staff are very friendly and helpful. They are knowledgeable about the cars and associated products. Nothing is too much trouble. Ben was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Purchased a new car from the Chesterfield branch. I dealt with Ryan Drew. Really helpful sales person, kept me informed all the way whilst I waited for the car to come from the factory. Smooth hand... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. Kfz-Ersatzteilgeschäft
  3. Kfz-Reparatur und -Wartung
  4. Fahrzeughändler
  5. Gebrauchtwagenhändler

Über Vertu Motors - Vauxhall Chesterfield

Vom Unternehmen geschrieben

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktinformationen

  • Chatsworth Road 464, S40 3BD, Chesterfield, North East Derbyshire, Vereinigtes Königreich

  • 0344 659 6686

4,5

Hervorragend

TrustScore 4.5 von 5

36 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(36)

12.115 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Waste of time

Rang the chesterfield branch on Monday to get a quote for a service and a wet belt replacement…spoke to a woman who took all my details and said someone would call back by the end of the working day. Unfortunately it’s now Friday (perhaps I misunderstood which working day she meant?) I’ll take my hard earned money and business elsewhere!

13. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Hi Emily,
Thank you for taking the time to share your feedback. I am very sorry to hear that you did not receive the call back you were expecting and completely understand your frustration.
This is not the level of service we aim to provide, and I apologise for the inconvenience and disappointment caused. We would welcome the opportunity to discuss this with you and see if we can assist further.
Please contact our Service Manager Greg Lee directly at greg.lee@vertumotors.com, and he will be happy to look into this matter personally.
Kind regards,
Kerry

Bewertet mit 5 von 5 Sternen

Great service

Great service, kept in touch and were really helpful
Shout out to Ben at Vauxhall in Chesterfield for his great attitude and friendly demeanour

8. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Bewertet mit 5 von 5 Sternen

Purchased a new car from the Chesterfield branch

Purchased a new car from the Chesterfield branch. I dealt with Ryan Drew. Really helpful sales person, kept me informed all the way whilst I waited for the car to come from the factory. Smooth handover great customer service.

1. Juli 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Good morning Sean,

Thank you for your fantastic feedback, it’s great to hear Ryan kept you informed throughout and made the whole process smooth and straightforward. We’re pleased you received such great customer service and enjoyed an easy handover of your new car.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Ryan was great

Ryan drew was great and helped us sort out part x and our new car…we would definitely go back to him and Vertu chesterfield again and would recommend to friends and family

24. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Hi Jodie,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Ryan provided such great support in helping you with both your part exchange and your new car purchase. It’s wonderful to know you had such a positive experience and would choose to return in the future.
Your recommendation means a great deal to us, and we truly appreciate you sharing your feedback.
Kind regards,
Liza

Bewertet mit 5 von 5 Sternen

Amazing experience, will be back!

I bought a car with the help of Al Prior. Al was amazing, he talked me through every step and listened to exactly what I wanted and delivered on all of it! I’m really happy with my car, it’s exactly what I wanted and for a price which was really reasonable for the level of service I received. Going to car dealerships as a young woman can sometimes be a bit scary and I often feel like I’ll just be ripped off but with Al it didn’t feel like this at all. I’ll definitely be back to see Al when I want a new car!

17. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Hi Olivia,

Thank you for your fantastic 5-star review!

We’re so pleased to hear Al provided such a supportive and attentive experience, really listening to what you wanted and delivering on it. It’s especially great to know you felt comfortable and confident throughout – that’s exactly the experience we want every customer to have.

We’ll be sure to share your kind feedback with Al, and we look forward to welcoming you back when you’re ready for your next car!

Kind regards,
Kerry

Bewertet mit 5 von 5 Sternen

Gemma from vertu chesterfield has been…

Gemma from vertu chesterfield has been very patient and brilliant throughout the whole process.
she's a credit to vertu

4. Juni 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Hi Matt,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Vauxhall Chesterfield.
It’s wonderful to know that Gemma was so patient and supportive throughout the entire process. Your kind words about her being a credit to Vertu will mean a great deal, and she’ll be thrilled to read your feedback.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Bewertet mit 5 von 5 Sternen

Alan got us over the finish line.

Alan found out what we were looking for and eventually got us over the finish line.

21. Mai 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Hi Anthony

Thank you for your lovely feedback. We're really pleased to hear that Alan took the time to understand what you were looking for and stayed with you throughout the journey to get everything over the finish line.

That kind of commitment and customer‑focused approach makes all the difference, and your kind words will mean a great deal to him.

Bewertet mit 5 von 5 Sternen

Looked after really well

Looked after really well, well organised and delivered what was agrreed

21. Mai 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Bewertet mit 5 von 5 Sternen

Fantastic Customer Service

I had an absolutely fantastic experience with Al at Vertu Chesterfield. The whole process of purchasing my new car was smooth and very fast. I am absolutely delighted with my new car and the excellent customer service provided throughout from start to finish. I would definitely recommend anyone who is looking for a new car to pay them a visit!

13. Mai 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Good afternoon Emily,

Thank you for your fantastic review. It’s great to hear that Al made the whole process smooth and quick, and that you’re absolutely delighted with your new car. Providing excellent service from start to finish is exactly what we aim for, and we really appreciate your recommendation.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Fantastic service and professionalism…

Fantastic service and professionalism yet again from the amazing Alan and Sam!!!! Honestly when I say they go above and beyond they really do! Nothing is ever to much trouble for them and will do whatever the can to help! Would not go anywhere else! Thank you ☺️

28. April 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Hi Laura
Thank you so much for your fantastic feedback. We're delighted to hear that you once again received outstanding service and professionalism from Alan and Sam. It’s wonderful to know they consistently go above and beyond, and that nothing is ever too much trouble — exactly the level of care we aim to provide.
Your loyalty and kind words truly mean a great deal to the team. Thank you for choosing us time and again ☺️
Kind regards
Dawn

Bewertet mit 5 von 5 Sternen

Buying a car.

Staff were very friendly. Service was very quick and efficient.

14. April 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Dear Simeon,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found the staff friendly and that the service you received was quick and efficient.
Your comments are very much appreciated and will be shared with the team at Vauxhall Chesterfield. Thank you again for choosing us.
Kind regards,
Liza

Bewertet mit 5 von 5 Sternen

Having used this garage for many years…

Having used this garage for many years now I have been trying to sort out some things re a newer car and what to do re plans and service etc.

I saw Simon who was absolutely wonderful. He was very pleasant and extremely helpful. I felt I could trust him and what he said.

I would definitely recommend Chesterfield Vertu dealership on Chatsworth Road to anyone wanting advice, service/MOT or purchasing a car to all.

Thank you Simon especially.

20. April 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Dear Ja Pat,
Thank you for taking the time to share your feedback and for your continued loyalty to our dealership over the years. We’re delighted to hear that your recent visit was such a positive experience.
Your kind comments about Simon are greatly appreciated. It’s wonderful to know that he was pleasant, extremely helpful, and able to provide advice you felt confident and comfortable trusting. That level of service is exactly what we strive to offer.
Thank you for your recommendation of Vertu Vauxhall Chesterfield on Chatsworth Road. We truly value your support and look forward to welcoming you again in the future.
Kind regards,
Liza

Bewertet mit 5 von 5 Sternen

Looking for a car? Try Vertu Chesterfield.

I'd suggest Vertu Vauxhall Chesterfield to a friend because the staff are very friendly and helpful. They are knowledgeable about the cars and associated products. Nothing is too much trouble. Ben was very approachable and friendly and maintained contact throughout the process. There were no hard sell tactics employed, which is always a positive. Fully recommended.

25. März 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Good afternoon Craig,

Thank you for the recommendation and for sharing such positive feedback. It’s great to hear that the team at Vauxhall Chesterfield made the process friendly, helpful and pressure-free. I’m pleased Ben kept in touch throughout and made everything straightforward, with no hard sell.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Friendly and efficient

Rhys, Ryan and Gemma were super helpful.

3. April 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Hi CR,
Thank you for taking the time to leave this lovely 5‑star review. We’re delighted to hear that Rhys, Ryan and Gemma were so helpful during your visit to Vertu Vauxhall Chesterfield.
Your kind feedback means a great deal to the team, and we truly appreciate you sharing your experience.
If there’s anything more we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Bewertet mit 5 von 5 Sternen

A good job from start to finish

We were very well looked after. very friendly and professional service. The car was well prepared and everything explained well.

24. März 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Thank you for taking the time to share your feedback. We’re delighted to hear that you were so well looked after and that you found the service both friendly and professional. It’s also great to know the car was well prepared and that everything was clearly explained — providing clarity and confidence is exactly what we aim for.
We truly appreciate your custom and hope you enjoy every moment with your new vehicle.
Kind regards,
Keith

Bewertet mit 5 von 5 Sternen

Friendly and helpful

The young man who dealt with us was very friendly and helpful and not at all pushy. He showed us around the available vehicles there and when none were catching the eye he found exactly what I was looking for at another branch and got it over for me. He kept me informed through the process and was again helpful when we went to collect it.

17. März 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Good afternoon Sue,

Thank you for sharing your lovely feedback. I’m really pleased to hear the service you received was friendly, helpful, and never pushy — exactly how it should be.

It’s great that the team member took the time to show you the available vehicles, and when nothing felt quite right, went the extra mile to track down the perfect one from another branch. Keeping you updated throughout and supporting you again on collection day shows real care and attention to your experience.

I’m delighted you found the right car with the right support.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Ben was helpful and reassuring

Ben was helpful and reassuring. Deal completed as quickly as expected

11. März 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Good afternoon Nigel,

Thank you for sharing your feedback. I’m really pleased to hear Ben was helpful and reassuring throughout your visit, and that everything was completed as quickly as you expected. It’s great to know the process felt smooth and straightforward.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Excellent purchase experience

Your sales manager was excellent. He was very thorough and explained everything in the fullest detail. There was no pressure to buy. He identified the correct vehicle for me. It was a pleasure to deal with him and I hope to do so again next time I change cars.

6. März 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Good afternoon John,

Thank you for your review. We're really pleased to hear how well you were supported throughout your visit. It’s great to know the sales manager took the time to go through everything clearly and in detail, without any pressure, and helped you find the right vehicle for your needs. We're delighted the experience was such a positive one, and it means a lot that you’d be happy to return when it’s time for your next car.

Kind regards,
Dean

Bewertet mit 1 von 5 Sternen

Awful experience with Vertu

Awful experience with Vertu. I would not buy from them again or recommend them.

26. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1B0803 Kind regards, Matthew.

Bewertet mit 5 von 5 Sternen

I bought a new Grandland Ultimate from…

I bought a new Grandland Ultimate from Vertu vauxhall Chesterfield.

The process and customer care was excellent and cannot rate them highly enough.

All the staff were amazing from the dealership to admin staff on the phone and especially Alan, who made sure everything went through smooth and was the best car salesman ive dealt with. Honest and working for the customer.

Will 100% be coming back for my next car!

Rich

20. Februar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Vauxhall Chesterfield-Logo

Antwort von Vertu Motors - Vauxhall Chesterfield

Thank you for sharing your experience, Rich. We’re thrilled to hear that your Grandland Ultimate purchase went so smoothly and that the customer care you received stood out from start to finish. It’s wonderful to know the whole team — from the dealership to the admin staff — made such a positive impression.
A special thank you for your kind words about Alan. We’re delighted to hear he provided honest, customer‑focused support and helped ensure everything went through seamlessly.
We really appreciate your recommendation and look forward to welcoming you back for your next car.
Many thanks,
Chloe

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr