Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)
Unternehmen hat geantwortet
Standort
Standort wechselnOakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I wa... Mehr ansehen
Unternehmen hat geantwortet
My experience at Vertu Kia Barnsley was cracking because the EV6 was in excellent condition and at a great price. Service was excellent; Chloe was very helpful. I asked a lot of questions, and they w... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer service from Craig,he listened to what we required and found us the perfect fit. Made everything a pleasure
Unternehmen hat geantwortet
Unternehmensdetails
Über Vertu Motors - Kia Barnsley
Vom Unternehmen geschrieben
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktinformationen
Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, Vereinigtes Königreich
- 0330 012 2019
4,9
Hervorragend
102 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great experience
Craig, the salesperson we interacted, was really good and definetly had a massive contribution to making the purchase of a car a positive experienve.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good afternoon, Mihai. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Happy Vertu (Kia) customer.
Vertu Barnsley were an absolute pleasure to deal with. I found them knowledgable, helpful and fair. Importantly, I never felt rushed or under any pressure to commit to buying a vehicle from them.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent service Joe
Excellent service throughout from Joe Britton our salesman
Giving a personal service and listened to what we wanted and delivered
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Vertu Motability
The staff are very thorough and friendly, I wouldn't go anywhere else.
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Trooper from craig
Craig at kia has done a brill job n I love my new trooper thanks everyone
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good morning. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent delivery service and…
Excellent delivery service and everything from ordering and receiving was brilliant and the staff are excellent
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Amazing staff at Barnsley can not do…
Amazing staff at Barnsley can not do enough for you highly recommend this kia dealership
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent Service
Kia Sportage Hybrid GT Line S
The whole handover/collection procedure was achieved in the most efficient and professional manner. At both of our visits to the show room we were immediately offered refreshments and were made to feel welcome. Chloe Howes, our contact and sales executive, had given us the choice of day and time for the collection and was ready and waiting upon our arrival. The car had been brought into the showroom for presentation and I suspect that we spoilt the effect by arriving 10 minutes early. Chloe's knowledge of the vehicle and its functionality was exemplary and she was able to answer all my questions and provide me with sufficient information and instruction to operate all the necessary controls for the drive home. We even had our photo taken in front of the car before it was driven out of the show room. I have no reservations in recommending Vertu Kia, and Chloe Howes in particular, to anyone purchasing a new Kia.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Excellent service very friendly and…
Excellent service very friendly and helpful staff.
Luke Evans at Kia Barnsley was very patient with me, explaining everything to me and setting my car up for me
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great service…
Helpful and professional from start to finish
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Amazing experience!
Our salesman Craig, gave us nothing but an amazing experience. From our initial visit to collecting our new car, Craig was professional, knowledgeable and overall a lovely guy. His customer service and work ethic was amazing. Very happy with our experience and will certainly be back in the future.
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good afternoon Laura. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Purchasing our new car Sun Ray
Having suddenly found ourselves needing a new car,feeling overwhelmed and stressed , we were introduced to Craig, from then onwards Craig and the team at Vertu Barnsley helped us through the process, taking away the stress and having answers to all my concerns and queries.
Everything went to plan , Craig’s relaxed friendly personality put me at ease and gave me confidence to complete the sale
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good morning, Jill. Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
I bought a 2nd hand car and was…
I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I was simply told you can have your money back we can sell this car to anyone , not really good customer care from a multi million pound company . The only thing that made me continue was the fact that Craig the original sales guy was brilliant . There appears to be a very different lack of communication from senior management to shop floor staff ( take the money and run attitude ) and a failure to put the customer first
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good afternoon Mark. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. The management team will reach out to you soon.
Kind regards
Geoff Wicks
Over the moon with my brand new EV3…
Over the moon with my brand new EV3 and the team at kia barnsley. From start to finish the service was enjoyable and stress free and you are treated like a friend not a customer. Cant recommend Craig, Dean and Jake enough. They go above and beyond and keep you updated throughout. I would highly recommend these guys. If you want great service this is the place to buy from. Thank you all again, kelly xx
27. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Craig, Dean and Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
5 star experience
Well where to start . What an absolute pleasure it was to buy my first ever car and my mums car. We had Chloe as our sales assistant and she was a star , she made our journey so easy and enjoyable . We would definitely recommend Kia Vertu at Barnsley to anyone. We are so grateful for your service and your hot chocolate 🤣!
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
My new aygo x
Great service simon was amazing always telephoned me back very supportive thankyou all
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Positive Reviews – Staff member mentioned.
Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Absolutely superb service and awesome car
Absolutely superb service from beginning to end. Made me feel like a special customer! The car is a dream - highly recommend Vertu Barnsley. Craig and Jake are legends. Thank you all
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Hi Georgia. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig, Jake and the team. We hope to see you again soon. Happy motoring, Kerry
Great customer service i did not expect…the unveiling of the new car
Great customer service i did not expect to unveil my new thanks to Craig and all the guys at vertu kia Barnsley for the experience
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you so much for your kind words! We are so happy to hear that Craig was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
No pushy sales staff
No pushy sales staff, just let the cars speak for themselves. A good deal and excellent service throughout the sales and collection process.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
First class friendly staff
First class friendly staff. No stress and messing about, I actually enjoyed my visit and would definitely recommend to others.
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Kia Barnsley
Good afternoon Lee. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
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