I had a lot of contact with Hopeton and Edward whilst buying my new car. This experience at times was quite stressful for me due to being in a car accident a few weeks ago. They were both super help... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 21, Carousel Way, Riverside Retail Park, NN3 9HG Northampton, Northamptonshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a very good experience purchasing my car. The process was smooth from start to finish, and the staff were friendly, helpful, and professional. They answered all my questions and made everything... Mehr ansehen
Unternehmen hat geantwortet
Car was ready when I arrived, I was shown the controls and how to use the monitor. In all a very pleasing experience
Unternehmen hat geantwortet
Vertu Northampton All the staff at Vertu were very friendly and welcoming and we felt valued as customers. Shayne was excellent and could not have been more helpful. The whole experience was very p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Vertu Motors - Citroen Northampton
Vom Unternehmen geschrieben
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktinformationen
Unit 21, Carousel Way, Riverside Retail Park, NN3 9HG, Northampton, Northamptonshire, Vereinigtes Königreich
- 0330 108 6557
4,6
Hervorragend
61 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good dealership
Jonathon was very professional. He was helpful without being pushy.Listened and spent time finding the make, model and spec I was after
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Jonathon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
I love my new car and so excited 😊
I love my new car and so excited 😊
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Dan offered honest and commited help to ensure we chose the right car
Dan, the person who help us finding the car we needed, showed all the right characteristics we expected when buying a car: kindness, honesty, listening and honouring. Great help and good experience
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Good afternoon, Jose. Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Excellent assistance from the new sales manager
Andy the new sales manager went above and beyond to assist me
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards ,Dawn
Thoroughly recommend Vertu Motors…
Thoroughly recommend Vertu Motors Northampton. Havent had the best experiences with car sales people in the past but the lovely gentleman Will certainly restored my faith in them. He kept in contact from start to finish but not the annoying bugging kind where you feel pressured into something. He was completely honest and trustworthy and I knew exactly what was what where needed. Enjoyed my experience of purchasing my new car and feel really pleased with how quick the process was. Thanks to Will I will be back😁
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Will and the team. We hope to see you again soon. Happy motoring, Chloe
Sunil was excellent explaining the sale
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Sunil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great knowledge vey friendly
Great knowledge vey friendly
Kept in informed about the car all the time
We would recommend them would buy
A car from them any time
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
My purchase of a car from Vertu was…
My purchase of a car from Vertu was very good, I dealt with Sunil Savio who made the whole buying experience very easy , when I did find a fault with the car upon delivery, Sunil immediately arranged one of their local branches to put it right, So very pleased with the service.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Great Car, Great People: Highly recommend
Shayne made me feel welcome from the moment I stepped through the door. Super helpful and no quibble getting the car I wanted transferred from another Vertu dealership to save me travelling miles to view it. Kept informed of progress and taken through everything in an easy to understand manner. Top marks 👌
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Shayne was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
A great experience
A lovely, smooth experience from start to finish. Sunil was a pleasure to deal with and the manager was very helpful.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Sunil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Cars
It was a good experience.The staff was friendly and welcoming and they went through everything with me. I left very satisfied.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Good morning, Simon. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Very helpful sales team
Very helpful sales team, got the deal where we needed to be
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great experience
Great experience. From initial enquiry to buying my car. Couldn’t fault anything.
Will was helpful & patient with all my questions.
Definitely recommend
27. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Will Wincott was very approachable and…
Will Wincott was very approachable and helpful
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
TERRIBLE EXPERIENCE - AVOID
Edit: 1 Oct 25 - Still no response. Can't imagine buying a car from this branch and having to deal with this non-existent customer service if I have any car issues.
EDIT: 23 Sept 25 - It has been more than one week since we sent the details of event to Andrew Phillips (Branch Manager) and Nicholas Murphy (General Manager) after they asked for it. No response since. This clearly shows consistency in disgusting customer service up to senior management level. Warning for those considering to buy from this branch
Terrible Experience – Avoid!
We visited Citroen in Northampton on 13 Sept 2025 to see the e-C3, but the salesperson’s first words were, “Are you buying a car today?” He kept repeating it and even said we could only test drive if we were going to buy, not for a “joy ride.” Extremely rude, desperate and unprofessional. We called Citroen customer service for the manager’s contact but never got a callback which clearly shows poor service from upper management level. We walked out and went to Mercedes instead, where the experience was night and day better.
It was our first time to Citroen and this happened within the first 5 minutes of us being there. If this is how Citroen treats potential customers, imagine the aftersales service. Warning for those considering to buy from this brand.
This person arrogantly allowed us to take his photo ( see photo in Google review)
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Liza.
Sunil was a great salesman
Sunil was a great salesman. He talked through everything that we asked.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Picking up new car
Excellent service changing car was so easy.
The whole experience was stressless as the staff explained every step of the way
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Callum was really helpful and was…
Callum was really helpful and was always available to answer questions
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
5 star service
After having a very bad experience with another dealership I was very surprised at how friendly, informative and easy it was with Vertu, Sales representative Shayne at your Northampton branch was excellent, he made the process very smooth and an enjoyable experience purchasing our new car. I would definitely recommend this branch.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Very good costomer is is Boss Paul and…
Very good costomer is is Boss Paul and costomer is Guy thenku very much for fast my car is biutyfule.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Citroen Northampton
Thank you for taking your time to leave this great review! Kind regards, Liza.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.