Vertu Motors - BMW York Bewertungen 

210
TrustScore 5 von 5

4,9

Clifton Moor Gate, BMW, YO30 4WR York, North Yorkshire, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I bought a Mini Cooper s Carl was a perfect salesman from start to finish couldn’t do enough to help me with my purchase and what a great guy to top it.during my purchase my father past away so i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our buying experience was excellent from beginning to end. It was so refreshing to have a sales executive who was knowledgeable, helpful and extremely patient in explaining all the tech on the new ca... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My whole experience was first class. From my arrival late just before closing one evening, I wasn’t rushed but only made to feel welcome and then I was able to come back, spend time choosing the right... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cameron who is a member of the BMW sales team in York, made this the best experience ever — no pushy tactics, just expert advice, clear pricing, and a smooth, friendly process. Amazing experience... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. Kfz-Ersatzteilgeschäft
  3. Kfz-Reparatur und -Wartung
  4. Fahrzeughändler
  5. Gebrauchtwagenhändler

Über Vertu Motors - BMW York

Vom Unternehmen geschrieben

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktinformationen

  • Clifton Moor Gate, BMW, YO30 4WR, York, North Yorkshire, Vereinigtes Königreich

  • 0330 012 2300

4,9

Hervorragend

TrustScore 5 von 5

210 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(210)

13.190 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The whole process from start to finish…

The whole process from start to finish was seamless. All the staff at Vertu York were extremely friendly and professional in person and over the phone.
In particular Ben Ray, who dealt with our purchase, was exceptional - friendly, not pushy, enthusiastic without being over the top and knowledgeable. We would highly recommend

26. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Bewertet mit 5 von 5 Sternen

Buying an X7

Really good experience from when I arrived to view the car to the handover a week later when I returned to pick it up.
Andrew looked after us from start to finish. He was upfront and honest, answered all our questions and stayed in touch between first looking to collection.
It was well worth the 2 hour drive to York and an even better drive back in my new X7.

19. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Bewertet mit 5 von 5 Sternen

Drive Through Experience

The whole process was clean , simple and stress free.

19. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Bewertet mit 5 von 5 Sternen

Great deal!

Great customer service and a fantastic deal on my car. Really pleased although the sales man has undersold the car! We got much more than we expected of the spec ;)
Turns out the car does have fast charge and heated steering wheel we were told it didn't 😅

19. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Good afternoon, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Bewertet mit 5 von 5 Sternen

Mini York Dealership

Mini York Dealership. From initial enquiry to hand over everything went great. Excellent communication and service throughout the buying experience from the dealership at York and special mention for Carl Baker who made the whole buying experience superb. Thank you Carl.

18. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Carl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Bewertet mit 5 von 5 Sternen

Salesperson Jess Bright made the…

Salesperson Jess Bright made the experience easy and straightforward. She explained everything well and we didn’t feel pressured to buy more than we needed.

Our needs were taken into account from the start.

15. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Jess was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Bewertet mit 5 von 5 Sternen

Great experience at Vertu York

Great experience at Vertu York Cameron was very informative and helpful

11. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Bewertet mit 5 von 5 Sternen

Cameron was brilliant

Cameron was brilliant - he explained everything clearly, and worked with me for timing to collect my new car.

15. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Cameron and the team. We hope to see you again soon. Happy motoring, Kerry

Bewertet mit 5 von 5 Sternen

Buying a new car …

Having recently decided to change our car we called at Virtu York. We were met by Ben and explained that we intended to visit several showrooms before deciding on a make/model in which we may be interested, we would not be buying a car until we had looked at options. Ben suggested that we considered a Series 1 and showed us an example. It was soon clear that this was a contender and Ben further suggested a test drive to satisfy ourselves that this could be one to consider. Having done so we talked to Ben about financing a purchase. Our preference was for a used car, perhaps 12 months old. However Ben showed us that with the current promotion being offered a new vehicle was a better option. After some discussion with him and then with Chris we reached agreement and despite our earlier intention to look round we bought a car. The whole process was efficient and pleasant, including the transfer of my private plate. Ben kept in touch over the next few days and completed the handover with his usual charm. Added to this a tutorial by Phil on the technical capabilities of the car was welcome and given our lack of ‘tech’ knowledge was conducted with patience and good humour.
We are delighted with the car cannot speak highly enough of Ben’s professionalism, Chris’s advice and understanding and Phil’s demonstration. All in all an excellent experience and we will have no hesitation in recommending Virtu York to our friends
Trevor and Anne Young

8. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Bewertet mit 5 von 5 Sternen

I travelled to York from North Wales to…

I travelled to York from North Wales to purchase my car as I was quite definite in the specification I wanted. I was picked up from the station by a member of staff and then met Neil whom I had corresponded with following my initial enquiry regarding the car.
Neil kept in touch with me over the next few days and made the buying and collection process straightforward .

4. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Bewertet mit 5 von 5 Sternen

Excellent customer service

Carl was very helpful, fantastic customer service although we didn’t meet in person & it was all done over the phone .& email .Everything was explained & a video was sent , easy decision to buy my mini online arranged for delivery to my house found the process stress free .A follow up phone call was good , if I need any advice I wouldn’t hesitate to ask . My John Cooper Works mini is a dream to drive I’m very happy .

10. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Carl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Bewertet mit 5 von 5 Sternen

I was very impressed with the way the…

I was very impressed with the way the whole process went from start to finish. I look forward to seeing you again

11. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Bewertet mit 5 von 5 Sternen

Helpful staff

Helpful staff. Lots of information. Always had time to explain everything

9. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Bewertet mit 5 von 5 Sternen

Lease order and handover

Felt in good hands all through my initial lease application all the way through to the final handover. I had some slight reservations about my new leased car, even though it was to speck, but once I say the car prepped and ready to go any doubts were relieved.

3. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Bewertet mit 5 von 5 Sternen

Excellent service

Very pleased with the service we received from Cameron. He was very helpful, very well informed, knowledgeable but not ‘pushy’. We are delighted with our new vehicle and pleased with our choice

3. September 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Bewertet mit 5 von 5 Sternen

Great service

Great service
Ben was extremely informative, friendly and helpful throughout my journey on purchasing my mini.

5. August 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Bewertet mit 3 von 5 Sternen

A lot blow expectations

Not given information about home charging and car insurance.

30. August 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Good evening, I am sorry to hear your experience has left you feeling this way. A member of our management team will be in contact to discuss this further. Many thanks, Chris Burnham, General Manager

Bewertet mit 5 von 5 Sternen

Denholm was a such a helpful sales…

Denholm was a such a helpful sales person he was calm and supportive the whole way through I was hesitant going on my own to see a car from a dealership but Denholm helped me from start to finish with finding the best car for me. I can’t thank him enough.

I would recommend Vertu York.

29. August 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Denholm was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Bewertet mit 5 von 5 Sternen

Neil was great

Neil was great - new his stuff and was always on hand to help

28. August 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Good morning Luis. Thank you so much for your kind words! We are so happy to hear that Neil was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Bewertet mit 5 von 5 Sternen

David at Vertu Mazda York

David at Vertu Mazda York, was brilliant! Really decent guy who made my purchase a breeze. Very happy with my car.

1. August 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - BMW York-Logo

Antwort von Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr