Spotlight Oral Care UK Bewertungen 

1.706
•
TrustScore 4 von 5

4,2

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Nice minty taste your mouth really tastes clean and my teeth are getting whiter I had badly stained teeth and yellow after just two days they are now cream coloured well chuffed

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve recently tried the teeth whitening powder from Spotlight Oral Care UK. The product is easy enough to use and is a nice addition to my oral care routine, but I haven’t noticed a dramatic differen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The customer service is really helpful and quick to respond! I had an issue with the toothbrush not charging very well and would turn off with every use of the two minute toothbrush in setting... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have not received my parcel. Received a message from Royal Mail on Thursday due to be delivered but has not arrived. Can you please look into this

Unternehmen hat geantwortet


Unternehmensdetails

  1. Kosmetikproduktanbieter
  2. auch in
  3. Kosmetikbedarf
  4. Kosmetische Zahnmedizin
  5. Laden für Gesundheits- und Kosmetikprodukte
  6. Zahnaufhellung
  7. Zahnpflegebedarf

Über Spotlight Oral Care UK

Vom Unternehmen geschrieben


Shop All Products


Shop Best Sellers


Shop Teeth Whitening


Shop Toothbrushes

EU Store

US & CA Store


Created by Dentists

Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.

Made With Care

Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

1706 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(1.706)

335 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

My experience was good with Spotlights…

My experience was good with Spotlights oral care uk 🇬🇧.
Thank you
Kind regards,
Richard

17. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your lovely review Mr Richard! We’re delighted to hear you had a good experience with Spotlight Oral Care UK. We really appreciate you taking the time to share your feedback with us.

Bewertet mit 3 von 5 Sternen

Good and bad experience

The whitening strips are good but I am unable to use the accelerator as it has made my lips very dry and break out. I have not tried the toothpaste as worried it may be the same. Will buy more strips

6. September 2026
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Antwort von Spotlight Oral Care UK

Thank you for sharing your experience with us. We’re pleased to hear that you’re enjoying our whitening strips, but we’re sorry to hear about your experience with the accelerator.

A member of our Customer Service team will reach out to you directly to assist and discuss this with you further.

Thank you again for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

Replacements and new trial!

Needed new heads for my toothbrush and wanted to try the new whitening powder. Loving the new powder and hoping for great results!

16. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much, Sue! 😊 We’re delighted to hear that you’re enjoying your new whitening powder and that you were able to stock up on your toothbrush heads too.

We hope you continue to love the powder and achieve the results you’re hoping for! Thank you for choosing Spotlight and for taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Great range of products easy to order &…

Great range of products easy to order & super fast delivery 👌🏻

15. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your lovely review, Ms Holley! We’re delighted to hear that you found our range of products easy to order and that your delivery arrived quickly. We really appreciate your support and feedback!

Bewertet mit 5 von 5 Sternen

Help from the Customer Service Team…

Help from the Customer Service Team was superb, response was quick and the issue resolved immediately. Well done.

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Spotlight Oral Care UK

Thank you so much for your kind words Tricia! We’re really glad to hear our Customer Service Team was able to respond quickly and get everything resolved for you.

Bewertet mit 5 von 5 Sternen

delivered quickly

delivered quickly, good product

11. September 2026
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Antwort von Spotlight Oral Care UK

Thank you for your review Paul! We’re so glad to hear your order arrived quickly and that you’re happy with the product. We really appreciate your support!

Bewertet mit 5 von 5 Sternen

Excellent toothbrush

Excellent toothbrush. It has done such a good job along flossing my dentist asked what toothbrush I was using.

29. April 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your lovely review! We’re delighted to hear you’re getting such great results from your toothbrush, and it’s fantastic to hear your dentist noticed the difference too.

Bewertet mit 5 von 5 Sternen

Our whole family use the range we love…

Our whole family use the range we love it. The toothbrushes look great and are a huge upgrade from the high street brands. Great customer service too!

12. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for the lovely review Jessica! We’re delighted to hear that your whole family enjoys the Spotlight range and that you’re loving the toothbrushes. It’s also wonderful to hear that you’ve had a great experience with our customer service. We really appreciate your support!

Bewertet mit 5 von 5 Sternen

Dealt with the issue well and…

Dealt with the issue well and professionaly. Well done!!

2. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your kind feedback John! We’re really glad we could help resolve the issue for you and that you were happy with the support you received. We truly appreciate you taking the time to share your experience with us.

Bewertet mit 3 von 5 Sternen

Delivery estimates were way out…

Delivery estimates were way out (earlier) which was difficult as was then 3 days on the doorstep before I got home

2. September 2026
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Antwort von Spotlight Oral Care UK

Thank you for sharing your feedback Philip. We’re sorry that the delivery estimate was earlier than expected and that this meant your parcel was left on your doorstep for several days before you returned home. We understand how frustrating and inconvenient this can be, and we appreciate you bringing it to our attention.

Bewertet mit 5 von 5 Sternen

Amazing products

Amazing products, quick delivery! This is not my first order and I will definitely order again!

18. April 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your lovely feedback Katie! We’re so glad to hear you’ve been enjoying our products and that your order arrived quickly. It means a lot to have you as a returning customer, and we really appreciate your continued support!

Bewertet mit 4 von 5 Sternen

Wonderful toothbrush

Wonderful toothbrush, however £20 for a new charger is extortionate.
You have to buy that specific brand because universal chargers don’t cover the Spotlight brand due to the round connection. Hence only 4*.

31. August 2026
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Antwort von Spotlight Oral Care UK

Thanks so much for sharing your feedback with us. We really appreciate you taking the time to let us know, and we’ll certainly pass this on to our team.

Bewertet mit 4 von 5 Sternen

Got the product on time

Got the product on time. Really nice scent. Have not tried it long enough to say if it is working or not.

20. April 2026
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Antwort von Spotlight Oral Care UK

Thank you for taking the time to share your feedback! We’re delighted to hear that your product arrived on time and that you’re enjoying the scent.

We hope you continue to enjoy using it, and we’d love to hear how you get on once you’ve had more time to experience the results.

Bewertet mit 4 von 5 Sternen

Good reliable service and products.

Good reliable service and products.

9. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with both our products and service. We really appreciate your support and kind words.

Bewertet mit 5 von 5 Sternen

Suzanne and Augustina 🩷

Suzanne and Augustina were very helpful in sorting out a replacement for my toothbrush! I already have sent my glowing review for my toothbrush when I originally bought it but I thought the customer service deserved its own review. Thank you ladies 🩷

9. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your incredibly kind review! 🩷 It means so much to hear that Suzanne and Augustina were able to help get your replacement sorted.

We really appreciate you taking the time to leave such lovely feedback about both your toothbrush and our customer service.

Bewertet mit 4 von 5 Sternen

Good products

Good products and not too complicated to choose. Good that the replacement brush heads were reduced and also had a promotion saving code.

8. September 2026
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Antwort von Spotlight Oral Care UK

Thank you for your lovely review! We’re so glad you found it easy to choose the right products and that you were able to take advantage of the reduced-price replacement heads and promotion. 😊

We really appreciate your support!

Bewertet mit 4 von 5 Sternen

Great brush and head

Great product. Brush still running fine after 2 years. Heads last a long time.
Shame the postage charge is so high for posting replacement heads. Should be less than £2 but charge more than double.

27. August 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your feedback! We’re really pleased to hear your toothbrush is still running well after two years and that you’ve found the heads long-lasting.

We really appreciate you sharing your thoughts on the postage cost for replacement heads too. We’ll be sure to pass this feedback on to our team.

Bewertet mit 1 von 5 Sternen

Do not buy!

The toothbrush is okay whilst it works, but there are three crucial elements that make me say I wish I had not bought it.
Firstly, the heads are stupidly expensive for what they are. They are the most basic I have ever seen and are £20 quid for three! I have used other companies toothbrushes and the heads have always been far more involved than just bristles and these really do not last either.
Secondly there is no mention of warranty at all on their website which is unlike every other brand on the market who offer 2 years at least and extended warranties if you register. This company just tries to skirt around that issue and just hope you don't notice when you are buying.
The third point is they have no returns policy at all. No complaints dept and all the phone numbers on their website are disconnected, their chatbot goes in circles and just totally wastes your time and they seem to just ignore their emails if you can find one to even use in the first place. I honestly think the are just making it so difficult to complain or get support that they just hope you will give up.
The toothbrushes themselves do not last and although they brag about being made my dentists, I wish they would use engineers instead as they would probably work longer. Seriously, dentists are not mechanical experts and I would love to hear which actual dentists put their name to those brush heads over an any other companies version.
In Summary, If you were to ask me, this company is a scam. It is just a plain cheap toothbrush packaged in tik tok colours and idiot influencers touting one liners about dentists and "premium" without offering anything substantial to prove such claims. this is marketing at its finest and they are just cashing out with a poor product and hoping if they ignore you, you will give up.

Do not buy from these crooks.

11. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Spotlight Oral Care UK

Hello Dave,

I’m very sorry to hear how disappointed you’ve been with your experience, and I completely understand the frustration behind your message. Thank you for taking the time to explain your concerns so thoroughly.

We certainly don’t want our customers to feel that their concerns are being ignored or that it is difficult to get support. I’m also sorry to hear that you’ve had trouble getting through to us.

I’ve requested your contact information so we can look into this further and check what has happened with your previous attempts to contact us. Our phone lines are also open should you wish to speak with a member of the team directly.

I’d also like to clarify that we do have a returns process available through our website, and our toothbrushes and other devices are covered by a 2-year warranty.

I’ve noted your feedback regarding the replacement-head pricing, battery life, and I’ll ensure this is passed on to the relevant team.

Kind regards
Breanna

Bewertet mit 5 von 5 Sternen

I ordered the whitening strips on their…

I ordered the whitening strips on their own and they lightened my teeth subtly, better to use with both the tooth paste and whitening strips together, as I have before and worked perfectly.

4. Juli 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your lovely review, Lauren! We're delighted to hear you saw a subtle difference with the Whitening Strips and that you've had great results using them alongside our toothpaste too. We really appreciate your support!

Bewertet mit 5 von 5 Sternen

Sparkling teeth easy peasy

Each mode has a different sound so you can be sure you are cleaning your teeth. I do find it easy to slip into another mode but it is easy to go back as you can hear the change.

8. September 2026
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Antwort von Spotlight Oral Care UK

Thank you so much for your lovely review, Jean! 💛 We’re delighted to hear you’re enjoying the different modes and finding the sound changes helpful when brushing. We appreciate your feedback about accidentally slipping into another mode too, and we’re glad to hear it’s easy to switch back.

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