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Perfume Direct Bewertungen 1.268

TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Hi, l tried Perfume Direct for the first time after being disappointed with the prices certain high street shops were charging for their aftershave and Toilette sprays,l wasn’t disappointed l ordere... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a gift box style set of the Be Delicious perfume, and there's zero issues with it for a very good price. Came as expected, smells right, and arrived super fast too with just standard shipping... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great sizes and range of products Fast delivery Price bit higher than anywhere else per ml but great smaller bottles can be bought so cheaper that way Will definitely recommend and may use again i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Used perfume direct before. Loads cheaper than any other retailer, delivery was really quick so no waiting days to receive product.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Anbieter von Duft- und Aromastoffen
  5. Laden für Gesundheits- und Kosmetikprodukte
  6. Drogeriemarkt

Vom Unternehmen geschrieben

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. We stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Vom Unternehmen geschrieben

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Kontaktinformationen

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Hervorragend

TrustScore 4.5 von 5

1268 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Customer Service Not Great Following Product Quality Issue

I ordered an expensive a high-end scent from PD, via Robert Dyas. I have been wearing this particular scent for decades and so did my father. Therefore I am fully aware of what this should smell like.
Regretabley this did not smell as I expected and furthermore, the scent only lasted around an hour, which is way below what I'm used and expecting.
We know this can happen. Many years ago something similar happend with an aftershave I bought in Selfridges and they offered me great support.
I called Robert Dyas who had difficulty in contacting PD's Customer Service on the phone whilst I was on hold. Robert Dyas suggested I try to contact PD directly myself. I felt encouraged after I viewed PD's website and read through their help section regarding this very subject (My fragrance doesn’t smell right?
Created by: Jonny Webbe).
I follwed the instructions, sent 2 emails, called several times and left messages but I have not had a response yet.
Very Disappointed...

**Update - coincidentally, they contacted me just before this was published so will await their response. Thank you Perfume Direct**

17. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you

Thank you. Very quick delivery and my daughter ecstatic about her perfume pressie!!

1. April 2026
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Antwort von Perfume Direct

Hi Jackie, thank you so much for your wonderful feedback. We're so pleased your daughter loved her perfume ❤️

Bewertet mit 1 von 5 Sternen

I havnt rceived my order

I havnt rceived my order, its been over 2 weeks. No email update or information

20. März 2026
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Antwort von Perfume Direct

Hi,
I am so sorry you haven't received your parcel yet. The courier attempted delivery twice with no answer and so the parcel is held at your local depot. Please navigate to your tracking link on your dispatch confirmation email to organise redelivery.
Thanks
Perfume Direct

Bewertet mit 5 von 5 Sternen

Superb

Excellent price and service. I was so skeptical as I felt the price was too good to be true. I was wrong the perfume is genuine and gorgeous. So pleased to have found Perfume Direct I will definately use again.

9. April 2026
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Antwort von Perfume Direct

Thank you so much, Chris! We can't wait to see you again:)

Bewertet mit 1 von 5 Sternen

Smelt off

I’ve had this perfume before and loved it but this doesn’t smell like the original , smells like cleaning fluid and I can’t wear it

9. April 2026
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Antwort von Perfume Direct

Hi,
I am sorry to hear you aren't happy with your purchase. I can confirm all our products are 100% genuine. Please email our support team who will be able to assist you further support@perfumedirect.com.
Thanks
Perfume Direct Team

Bewertet mit 5 von 5 Sternen

as ordered

as ordered, on time

8. April 2026
Perfume Direct-Logo

Antwort von Perfume Direct

Thank you so much for taking the time to leave a review!

Bewertet mit 5 von 5 Sternen

Used perfume direct before

Used perfume direct before. Loads cheaper than any other retailer, delivery was really quick so no waiting days to receive product.

1. Dezember 2025
Perfume Direct-Logo

Antwort von Perfume Direct

Thank you so much for your kind words Julie :) We do try our absolute hardest to price our products as low as possible! Really pleased your enjoyed the speedy delivery too!

Bewertet mit 2 von 5 Sternen

I paid for express delivery for next…

I paid for express delivery for next day took 3or4 days to get to me I got a gift box for a 60 ml bottle of perfume the box look like a shoe box wasn’t happy at all didn’t get my express delivery what I paid for and didn’t use the gift box

8. April 2026
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Antwort von Perfume Direct

Hi Wendy, sorry to hear you weren't totally happy with the delivery time. I can see you ordered over Easter Bank Holiday weekend when our warehouse staff were taking a well earned rest. That will be the reason for the slight delay in dispatching your order.

Also sorry you weren't a big fan of the gift box - we usually get great feedback about these! There's an image of the gift box that you can see within the cart when you add this option to your order so our customers can get an idea of how the gift box looks.

Hope you enjoyed the fragrance anyway!

All the best :)

Bewertet mit 5 von 5 Sternen

Happy Customer

Good website. Great Prices. Quick and efficient delivery.

8. April 2026
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Antwort von Perfume Direct

Thank you for the lovely feedback Lesley! Glad you liked the website, prices & fast delivery!

Bewertet mit 4 von 5 Sternen

100ml Parfum

Good price and prompt delivery.
Only thing against was the Packaging box? 3x width of perfume box and had a little bit of paper as a buffer. Wouldn’t have stopped it moving around much.

8. April 2026
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Antwort von Perfume Direct

Hi John, sorry to hear the box wasn't quite the right size for the product - i've passed this feedback onto our warehouse - maybe it was a one-off due to short supply of small boxes! Glad you liked the price & fast delivery anyway. Thanks for the review :)

Bewertet mit 5 von 5 Sternen

Good value, good experience

I bought a gift box style set of the Be Delicious perfume, and there's zero issues with it for a very good price. Came as expected, smells right, and arrived super fast too with just standard shipping. Would definitely recommend, will use in future.

8. April 2026
Perfume Direct-Logo

Antwort von Perfume Direct

Thank you for the detailed review Beatrix, we really appreciate it :) Now that you've shopped with us before, you can use code RETURN10 for 10% off your next purchase 😁

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