Great customer service all around. I really appreciated the communication and reassurance that the cover would work with the unique heart/triangle shape of my Nordic Spa D’Anour. That said, it’s not q... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Helpful on-line answering questions prior to ordering. Wedsite easy to navigate and see options available. Delivery time was as explained when order was processed. Very happy with product, quality... Mehr ansehen
3 stars and continuing to drop with each annoying "Rate your experience" email. This is the 3rd one. I've already said all I need to say. The experience was alright. Some of your design choices were q... Mehr ansehen
Our cover fit perfect and the quality is top notch we will use your services again in the future.
Unternehmensdetails
Vom Unternehmen geschrieben
At The Cover Brothers, quality and care come standard. We’re proud to provide Canadian-made hot tub, pool, and spa covers designed for durability, energy efficiency, and perfect fit. Our passion for exceptional craftsmanship drives us to create solutions that protect your investment and enhance your backyard experience. At The Cover Brothers, we’ve dedicated years to crafting high-quality, Canadian-made covers for hot tubs, pools, and spas. Our mission is simple: to combine durability, efficiency, and customization into every product, ensuring our customers get the best possible experience. Since 2015, we’ve been proud to serve homeowners across Canada, providing tailored solutions that fit perfectly every time. With a commitment to sustainability and innovation, we prioritize energy-efficient designs that protect both your investment and the environment. At The Cover Brothers, quality, care, and customer satisfaction are at the heart of everything we do.
Kontaktinformationen
1160 King Rd. Unit #41, L7T 0C5, Burlington, Kanada
- 844-799-0071
- info@thecoverbrothers.ca
- thecoverbrothers.ca
4,4
Hervorragend
130 Bewertungen
Bittet Kunden um Bewertungen
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Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Perfect fit.
I found the website easy to navigate and specifying the details to fit my hot tub were clear. The cover is very well made and the fit was perfect. The delivery to my door was right on time.
I am very happy with this Cover Brothers product.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for your wonderful review! We’re so glad to hear the ordering process was easy, the fit was perfect, and your cover arrived right on time. We truly appreciate your support and are delighted you’re happy with your cover.
- The Cover Brothers Team
Nice fitting cover
Knowledgeable and quick to respond. Great cover that fits well. Order 2 rotospa covers. Quick production and fast delivery right to the door.
6. März 2026
Antwort von The Cover Brothers
Thank you for your kind words! We’re glad to hear you’re happy with the fit and quality of your RotoSpa covers, as well as our turnaround time. We appreciate your support and look forward to serving you again in the future!
- The Cover Brothers Team
Custom hot tub cover
great cover was custom made for our hot tub and was actually delivered quicker than expected
6. März 2026
Antwort von The Cover Brothers
Thank you for your feedback! We’re happy to hear your custom cover fit perfectly and arrived sooner than expected. We appreciate your support and hope you enjoy it for years to come!
- The Cover Brothers Team
Very pleased
George was very helpful and knowledgeable. The cover came faster than expected and it is great! Our old one had become so heavy, and the new one is so much easier to handle. We are very pleased with the whole process and the delivery to the door.
6. März 2026
Antwort von The Cover Brothers
Thank you for the wonderful review! We’re glad George was able to help and that your new cover arrived quickly. It’s great to hear how much easier it is to handle compared to your old one. We truly appreciate your support and are happy you had a great experience from start to finish!
- The Cover Brothers Team
Where the two sides come together at…
Where the two sides come together at the fold the white insulation is very visible hopefully it does not attack birds to pick at it just thought it would be a straighter cot so it was not visablle
4. März 2026
Antwort von The Cover Brothers
Thank you for your feedback—we really appreciate you sharing this. The visible insulation at the fold isn’t typical, and we understand your concern about both appearance and durability. Please reach out to our team with a photo so we can take a closer look and make this right if needed. We’re here to help!
- The Cover Brothers Team
Antwort von The Cover Brothers
Thank you for your feedback! We’re glad to hear you’re happy with the quality and quick turnaround. We appreciate your support!
- The Cover Brothers Team
Antwort von The Cover Brothers
Thank you so much for your kind words Elaine! Happy to hear it was an easy process and you're enjoying the new cover.
- The Cover Brothers Team
Swim spa cover
Mike was incredibly helpful throughout the process. It started as a basic quote inquiry but Mike quickly demonstrated a willingness to help, offering the opportunity to visit their showroom to see their covers in person.
Mike provided recommendations based on my needs and helped me make the purchase decision I was most comfortable with. The product was delivered quickly and on time. The new cover looks great on my spa and I’m looking forward to years of uninterrupted use. Thank-you Mike and team!
9. März 2026
Antwort von The Cover Brothers
Thank you so much for the great review! We really appreciate you taking the time to share your experience.
We’re glad to hear the showroom visit and recommendations were helpful. It’s great to know the cover arrived quickly and that it looks great on your spa.
Enjoy your new cover and the peace of mind that comes with it! If you ever need anything in the future, Mike and the team are always happy to help.
Thanks again for choosing Cover Brothers!
- The Cover Brothers Team
Easy order, great product
The order process was easy as our spa model was listed in your site. Delivery was made within the promised timeframe. The cover received fits perfectly and the quality is great, as good as the original one provided with the spa. Would recommand Cover Brothers!
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for the wonderful review! We’re so glad to hear the ordering process was easy and that you were able to find your spa model right on our site. It’s great to know your cover arrived on time, fits perfectly, and matches the quality of the original. We truly appreciate your recommendation and your support of Cover Brothers. Enjoy your spa! 😊
- The Cover Brothers Team
Surfjet
The Cover Brothers company made it very easy to order a new hottub cover. Since the delivery was in the U.S. they reduced the cost of shipping. I would recommend anyone shopping for a new hottub cover to consider The Cover Brothers,
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thanks so much for the kind review! We’re really glad the ordering process was easy and that we could help reduce the shipping cost for your U.S. delivery. We truly appreciate the recommendation and hope you enjoy your new hot tub cover!
- The Cover Brothers Team
Great Experience!
Excellent communication and great value, definitely recommend
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thanks for the great review! We’re happy to hear you found our communication excellent and the value strong. We really appreciate the recommendation!
- The Cover Brothers Team
I purchased a cover for my Hot Springs…
I purchased a cover for my Hot Springs Hot tub two winters ago. It was a good price and it holding up to the elements great. The material is not fading much at all either. Great product.
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thanks for sharing this! We’re thrilled to hear your Hot Springs cover has held up so well through two winters and that the material is still looking great with minimal fading. We really appreciate your support and are glad you’re happy with the cover!
- The Cover Brothers Team
Really great customer service
Really great customer service. Mike was very polite and helped me through the process. Without their help I would have been lost
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for the kind words! We’re really glad to hear the process felt easy with our help, and we’ll be sure to pass this along to Mike. We truly appreciate your business!
- The Cover Brothers Team
quick response time
I had a few questions regarding our hot tub cover purchase and Cover Brothers was very quick to answer, It was a fast and easy to order the hot tub cover we needed for our tub.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for your kind review! We're glad our team could answer your questions quickly and make the ordering process easy. We appreciate your support and hope you enjoy your new hot tub cover!
- The Cover Brothers Team
Quick and excellent communication
Quick and excellent communication, delivery as promised and great value for product.
20. März 2025
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for the review! We’re happy to hear communication was quick and clear, delivery arrived as promised, and you found great value in the product. We really appreciate your support!
- The Cover Brothers Team
We bought a new solar blanket in 2024
We bought a new solar blanket in 2024. The Cover Brothers pricing, quality and customer service was great. Keep up the great work.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for your review! We’re glad you’re happy with the pricing, quality, and customer service on your solar blanket purchase. We really appreciate your support and will keep working hard—thanks again!
- The Cover Brothers Team
“BEST COVER I HAD IN 10 YEARS”
I dealt with the hot tub cover that came with the hot tub for five years. Replaced it with the identical cover I had what a big mistake! Once again, the cover became very heavy after filling up with water. It had Styrofoam in between the layers of leather one side of the hot tub cover became very hard to lift. I was unable to lift it anymore by myself then I went to a hot tub pool place in Windsor and I saw this cover that was feather light. I found out that Cover Brothers make a cover that light that fits your hot tub like a glove. I also, purchased a black rain and snow protective cover with elastic corners that fits over my other cover to protect it from the winter elements. It didn’t take long for them to make my new hot tub cover and had it shipped to my home. Best of all Cover Brothers is a Canadian Company!
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you so much for sharing your experience! We’re thrilled you found a cover that’s truly lightweight, fits like a glove, and makes lifting easy again. We’re also glad the rain and snow protective cover is helping protect it through the winter, and that everything was made and shipped quickly. We really appreciate your support of our Canadian company!
- The Cover Brothers Team
Deluxe 5-3" Tapered Cover w/ Some Defects
Ordered the deluxe 5-3" taper cover as a replacement. The overall quality is holding up, but the inner construction is questionable. The cover has developed depressions on one side that pool water rather than shedding as would be expected of a tapered cover. The various pieces of the cover are also clearly visible as they taper in/out. These defects haven't seemingly affected the waterproofness to date, but only time will tell.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for the detailed feedback. We’re glad to hear the cover is holding up overall and remains waterproof so far, but we’re sorry to hear about the depressions and visible taper lines—this isn’t what we want you to experience with a tapered cover. We appreciate the honest feedback and continuously progress our products and services.
- The Cover Brothers Team
I was looking for a new hot tub cover…
I was looking for a new hot tub cover for my Jacuzzi J-480 which is a different shape and then I found the cover brothers. They knew exactly what needed and I love the quality, super easy to order.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for your review! We’re so glad we could help with your Jacuzzi J-480 and that the fit and quality are exactly what you needed. Happy to hear ordering was super easy—thanks for choosing The Cover Brothers!
- The Cover Brothers Team
well made well thought out out spa cover
th cover fit perfectly and we were able to add options that we wanted it came in a timely manner if i were to do anything different i would have added two handles on either side side close to the end that is lifted up so we could lift it from the side easier rather than from the front
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Cover Brothers
Thank you for the review! We’re glad to hear the cover fit perfectly, your options worked out, and it arrived on time. We really appreciate the feedback on handle placement—great suggestion, and we’ll keep it in mind for future orders. Thanks again for choosing The Cover Brothers!
- The Cover Brothers Team
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