Great customer service all around. I really appreciated the communication and reassurance that the cover would work with the unique heart/triangle shape of my Nordic Spa D’Anour. That said, it’s not q... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Helpful on-line answering questions prior to ordering. Wedsite easy to navigate and see options available. Delivery time was as explained when order was processed. Very happy with product, quality... Mehr ansehen
3 stars and continuing to drop with each annoying "Rate your experience" email. This is the 3rd one. I've already said all I need to say. The experience was alright. Some of your design choices were q... Mehr ansehen
Our cover fit perfect and the quality is top notch we will use your services again in the future.
Unternehmensdetails
Vom Unternehmen geschrieben
At The Cover Brothers, quality and care come standard. We’re proud to provide Canadian-made hot tub, pool, and spa covers designed for durability, energy efficiency, and perfect fit. Our passion for exceptional craftsmanship drives us to create solutions that protect your investment and enhance your backyard experience. At The Cover Brothers, we’ve dedicated years to crafting high-quality, Canadian-made covers for hot tubs, pools, and spas. Our mission is simple: to combine durability, efficiency, and customization into every product, ensuring our customers get the best possible experience. Since 2015, we’ve been proud to serve homeowners across Canada, providing tailored solutions that fit perfectly every time. With a commitment to sustainability and innovation, we prioritize energy-efficient designs that protect both your investment and the environment. At The Cover Brothers, quality, care, and customer satisfaction are at the heart of everything we do.
Kontaktinformationen
1160 King Rd. Unit #41, L7T 0C5, Burlington, Kanada
- 844-799-0071
- info@thecoverbrothers.ca
- thecoverbrothers.ca
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Thankfully the cover we ordered fit and…
Thankfully the cover we ordered fit and seems like it's good quality. My only "complaint" is that it took over a month and a half to get to our house after ordering it.
Great service and well built products
Great service and well built products
I've purchased a few things so far... one was an elastic edge cover protector and a new cover as well. The staff provided me with the details needed to ensure I had my new cover built specifically for my Arctic Spa tub. The fact they make the covers at a local factory and they use sealed-foam, this is one of the best covers you can buy. Also, I can confirm the build quality is the best of any of the previous 3 cover's I've owned!
It’s a great cover
It’s a great cover , I think the best one yet. I won’t know for a few years how good it is tho. Every cover up till now soaked up water and became heavier and heavier so we’ll see how this one fairs but very happy so far
I've done a review for you guys about 4…
I've done a review for you guys about 4 times already
The sales team was easy to work with
The sales team was easy to work with. Timing was near immediate for the availability. Product is perfect.
It is hard to get excited about a hot…
It is hard to get excited about a hot tub cover, but, I'm excited! The new cover is extremely well made and I am as happy as can be with its performance. The quality seems to be way above my original cover. From placing my order, right through delivery, has been a great experience.
The staff member assisting me with my…
The staff member assisting me with my order was helpful. Delivery was timely. I ordered many of the upgrade options. The quality looks ok. Looking forward to seeing how the cover holds up.
Great product and service
The experience was very good
The experience was very good. Simple, and they were very responsive. Now to see the quality of the cover.
They don’t make the cover! Read to buy direct and skip the middle man-Save money!
Super easy process and the cover arrived within 30 days! However, Cover Brothers didn’t make my cover. The packaging slip said Prestige Spa Covers out of Florida. Googled them got a website and could have ordered through them direct for about 175 dollars cheaper and free shipping. Cover Brothers charged me 50 dollars for shipping!

Antwort von The Cover Brothers
Great quality pool cover
Great quality pool cover. 14mil thick lasts well over 3years. In stock immediate pickup! Fantastic service. This is your place

Antwort von The Cover Brothers
Great quality cover
Great quality cover. Seals our hot tub great and the order was ready when they said it would be

Antwort von The Cover Brothers
Communions when ordering were always…
Communions when ordering were always professional and helpful. Cover came early, fits and seems well made.

Antwort von The Cover Brothers
I received the wrong cover, no problem!
I received the wrong cover, made a phone call and the problem was taken care of quickly and efficiently and received my new cover in about four days. Great service good quality product.

Antwort von The Cover Brothers
Great company to work with...
Everything arrived very quickly and the fit is perfect. We also bought a fitted tarp for it which has worked great protecting it from ice buildup!

Antwort von The Cover Brothers
Incomplete shipping info
I rcv confirmation for my order with a tracking #, but all I could access was info about the shipping company, why? I had to call you and was told that I needed to go to a specific web site to access my shipping info. Why would you not send the customer info that is usable. Sad.

Antwort von The Cover Brothers
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