Great customer service all around. I really appreciated the communication and reassurance that the cover would work with the unique heart/triangle shape of my Nordic Spa D’Anour. That said, it’s not q... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Helpful on-line answering questions prior to ordering. Wedsite easy to navigate and see options available. Delivery time was as explained when order was processed. Very happy with product, quality... Mehr ansehen
3 stars and continuing to drop with each annoying "Rate your experience" email. This is the 3rd one. I've already said all I need to say. The experience was alright. Some of your design choices were q... Mehr ansehen
Our cover fit perfect and the quality is top notch we will use your services again in the future.
Unternehmensdetails
Vom Unternehmen geschrieben
At The Cover Brothers, quality and care come standard. We’re proud to provide Canadian-made hot tub, pool, and spa covers designed for durability, energy efficiency, and perfect fit. Our passion for exceptional craftsmanship drives us to create solutions that protect your investment and enhance your backyard experience. At The Cover Brothers, we’ve dedicated years to crafting high-quality, Canadian-made covers for hot tubs, pools, and spas. Our mission is simple: to combine durability, efficiency, and customization into every product, ensuring our customers get the best possible experience. Since 2015, we’ve been proud to serve homeowners across Canada, providing tailored solutions that fit perfectly every time. With a commitment to sustainability and innovation, we prioritize energy-efficient designs that protect both your investment and the environment. At The Cover Brothers, quality, care, and customer satisfaction are at the heart of everything we do.
Kontaktinformationen
1160 King Rd. Unit #41, L7T 0C5, Burlington, Kanada
- 844-799-0071
- info@thecoverbrothers.ca
- thecoverbrothers.ca
4,4
Hervorragend
130 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 18 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
great cover- great price -easy order
29. Juli 2026
Good product,well made.Need better…
Good product,well made.Need better communication on delivery dates though
4. August 2026
The quality of product is absolutely…
The quality of product is absolutely fantastic, and much better than I was expecting. It is a huge improvement on the cover that came with the tub when first purchased.
I will recommend the Cover Brothers to all my hot tub owning friends.
4. August 2026
Fast ship good product expensive though
4. August 2026
Cover Built With A Missing Part
Cover was received in a timely manner, but had a missing part. One of the drain holes located on the underside did not have a grommet like the other holes. Called customer service to inform them what I found. I was not offered any remedy and no apology for the miss in quality check. Would have made me feel better at least. Hopefully, the cover lasts as long as they advertise.
4. August 2026
My hot tub cover is fantastic
The hot tub cover is fantastic! Super happy with the look and functionality, and it's MUCH lighter than I thought it would be.
30. Juli 2026
These guys know their stuff and helped…
These guys know their stuff and helped me when there was an issue with size/fit. Beautiful cover as well.
Highly recommend!
4. August 2026
Very helpful with the ordering process
Very helpful with the ordering process. Happy with what we bought
27. Juli 2026
Quality cover
Quality cover, good price, delivery to my door, great warranty and Canadian Made! What more could you ask for.
27. Juli 2026
I had a great experience with Cover…
I had a great experience with Cover Brothers. I made a mistake on my end and approved the wrong measurement for a custom hot tub cover. When I reached out, their team went above and beyond to help me get everything sorted out.
The level of customer service was exceptional, and they handled the situation with professionalism and genuine care. They’ve absolutely earned a customer for life. We manage over 70 properties, and anytime we need a hot tub cover going forward, Cover Brothers will be our go-to.
Highly recommend them - especially for a company that stands behind its customers when something doesn’t go according to plan.
29. Juli 2026
Great fit and product
Great fit and product, totally satisfied with our hot tub cover order
29. Juli 2026
We never got the cover
21. Juli 2026
Great replacement
Great replacement! Much lighter than the old water logged cover! As promised in 15 days. Thank you!
25. Juli 2026
Very easy to order
Very easy to order, the cover looks great and fits perfectly!!!
Would definitely recommend.
21. Juli 2026
Perfect Fit and Excellent Customer Service!
We had an excellent experience with The Cover Brothers! We ordered a new hot tub cover and it fits our hot tub perfectly. The entire process was easy, and our cover was made, shipped and received within two weeks of placing the order.
We also really appreciate that their covers are made right here in Canada. 🇨🇦 The customer service was excellent from start to finish, and we are extremely happy with the quality and fit of our new cover.
We would definitely recommend The Cover Brothers to anyone looking for a quality hot tub cover and great customer service!
22. Juni 2026
Order was delayed
Order was delayed, lost, waited for replies
Order is tight at the corners
Said ordered wrong but checked with a square and it wasn’t
22. Juni 2026
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