Great service. I could have given this a 5 start but 4 for not being able to speak to anyone on the call for hours over 2 days. Booking services seem pretty straightforward online, but getting to sp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Friendly if rather casual staff. Close to my home so very convenient. My appointment was on October 14 but I later received several Smartcare emails referring to my “forthcoming appointment on... Mehr ansehen
Unternehmen hat geantwortet
Very easy to book, really helped that mini bus was collected and dropped back off. Had reminders sent so did not forget. Was updated throughout day regards time of collection and of any additional w... Mehr ansehen
Following leaving car at garage 8.30am I was informed at 11.15 car failed mot. It took nearly 2 hours for AA to send out info for authorisation to have work done to ensure car passed mot. Also a staff... Mehr ansehen
Unternehmensdetails
- Kfz-Prüfstelle
- auch in
- Abschleppdienst
- Fahrzeuginspektion
- Fahrzeugservice
- Kfz-Ersatzteilgeschäft
- Mechaniker
Über AA Approved Garage Network
Vom Unternehmen geschrieben
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktinformationen
Vereinigtes Königreich
- theaa.com/car-care/book/start
4,0
Gut
19.871 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
10/10 service.
12. Oktober 2026
Everything went to plan
Everything went to plan, good customer service & had my car back to me even earlier than expected ✔️
12. Oktober 2026
Highly recommend
So straightforward to book. Great communication. Helpful payment plan
15. Oktober 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von AA Approved Garage Network
Amazing stuff 😁.
Antwort von AA Approved Garage Network
Hi there, we're sorry to hear this and we hope you're okay.
Just a faff to be honest!
Just a faff to be honest. Slow process as it’s a 3 way conversation- the garage called me to ask if I’d heard from AA Smart Care as they were awaiting instructions for work that they had recommended. So I then had to call AA to ask what was happening. The garage closed at 5.30pm (luckily I had already picked my car up) because AA didn’t email me until 7pm to say my car was ready for collection. I wouldn’t use AA Smart Care again I would go to the garage directly.
15. Oktober 2026
Antwort von AA Approved Garage Network
We are very sorry to hear about your experience and the frustration caused by the lack of communication. Having to chase updates yourself and receiving notification after the garage had already closed is certainly not the standard of service we aim to provide. We completely understand how inconvenient this situation was for you and appreciate you taking the time to share this feedback.
The company was a complete rip off
The company was a complete rip off . They should have done to MOT first and told me it failed . But they went ahead and did the service first and then informed me the MOT had failed and to pass I would have to spend over £1000 on things that needed to be done . That’s my full pension money for the month and more ! I was disgusted as I would have asked them to bring the car back after failing the Mot . In addition it took them 3 full days and I had to pay for the drivers car to be parked outside my house . Thats rediculous as well . I will never ever use the AA ever again and I will be letting everyone know that this company is a complete rip off . Do not ever use an AA MOT in future. I am completely disgusted.
15. Oktober 2026
Antwort von AA Approved Garage Network
We are so sorry to hear about your experience and understand your immense frustration regarding the order in which the work was completed, the unexpected repair costs, and the extended time it took. We completely appreciate how distressing this situation has been for you, especially concerning the financial impact and parking fees.
Garage did not know how to reset service warning on VW ID5.
I first requested a collection of my VW ID5 for a full service and MOT.
The garage never called me and no-one bothered to inform me the garage was not able to collect, and no further communication from any one.
The second garage I requested, this time to drop car off to, Was poorly prepared and did not know how to reset ID5 service indication, and after completing service & MOT, wiped the infotainment to factory, & still unable to reset service warn. Instead I was told, I would have to reset it myself or take somewhere else. I would not recommend this garage to service VW EVs.
12. Oktober 2026
Antwort von AA Approved Garage Network
We are very sorry to hear about the poor experience you had with both bookings. It is deeply disappointing to hear about the total lack of communication regarding your collection, as well as the frustrating technical issues and unhelpful advice you received after dropping your vehicle off. We completely understand your frustration with how your electric vehicle was handled and the inconvenience this caused you.
Excellent! MOT & Major Service Sorted!
Easy from start to finish.
Excellent communications.
Easy payment.
12. Oktober 2026
Very good service and works carried out…
Very good service and works carried out to my vehicle. Trust the AA and have been a AA member for over 10 years.
12. Oktober 2026
Polite
Polite, friendly and helpful garage - we've used this garage for MOTs and servicing our cars.
14. Oktober 2026
Antwort von AA Approved Garage Network
We are glad you enjoyed your experience with our team for your vehicle servicing and MOTs. Thank you for your continued trust in us.
Convenience and value for money
Easy to book, no hidden costs and professional services.
14. Oktober 2026
All good apart from the service light…
All good apart from the service light still comes on
24. September 2026
AA Breakdown is Best of the Best.
AA Breakdown is Best of the Best.
I very much impressed from Their customer service, on road and off-road assistance, technicians and mechanics.
Their behaviour, commitment, knowledge, Help, support and understanding is amazing.
4. Mai 2026
Excellent and speedy MOT with…
Excellent and speedy MOT with outstanding customer care
14. Oktober 2026
Prompt service from garage and met…
Prompt service from garage and met timescales for MOT test.
13. Oktober 2026
Antwort von AA Approved Garage Network
We're delighted to hear this and hope your MOT went smoothly, Terence 😊🔧.
MOT ?Get ready to leave your car for at least 24 hrs
I have left my car for an MOT around 8:30 am on the day of the booking, a man told me my car would be done by late afternoon , unfortunately they called me on the NEXT morning .
They kept my car for 24 hrs for an MOT , if you ever want to drop off your car in this garage for an MOT , get ready to wait at least 24 hrs , it would be understandable if something needs to be fixed, otherwise 24 hrs is too long time for an MOT .They are too busy and keep taking more and more bookings …
14. Oktober 2026
Antwort von AA Approved Garage Network
Hi there, we're sorry to hear your MOT took longer than expected and that you weren't kept updated that the car would need to stay overnight.
We hope you've passed this feedback on to the garage and that the MOT was completed without any further issues.
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