AA Approved Garage Network  Bewertungen 

19.871
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great service. I could have given this a 5 start but 4 for not being able to speak to anyone on the call for hours over 2 days. Booking services seem pretty straightforward online, but getting to sp... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Friendly if rather casual staff. Close to my home so very convenient. My appointment was on October 14 but I later received several Smartcare emails referring to my “forthcoming appointment on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very easy to book, really helped that mini bus was collected and dropped back off. Had reminders sent so did not forget. Was updated throughout day regards time of collection and of any additional w... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Following leaving car at garage 8.30am I was informed at 11.15 car failed mot. It took nearly 2 hours for AA to send out info for authorisation to have work done to ensure car passed mot. Also a staff... Mehr ansehen

Unternehmensdetails

  1. Kfz-Prüfstelle
  2. auch in
  3. Abschleppdienst
  4. Fahrzeuginspektion
  5. Fahrzeugservice
  6. Kfz-Ersatzteilgeschäft
  7. Mechaniker

Über AA Approved Garage Network

Vom Unternehmen geschrieben

MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.

AA approved local garages

  • Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
  • The garage technicians are expertly trained in petrol, diesel and electric vehicles

Fixed & transparent pricing

  • You’ll know exactly what you’re going to pay, with no hidden extras
  • We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.

Guaranteed quality of work and repairs

  • We’re so confident in the work, we guarantee all parts and labour for 12 months
  • The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
  • All prices, including labour, are checked to make sure they’re accurate

Easy online booking

  • You can book online at a garage local to you, on a date of your choice
  • Book up to 90 days in advance
  • You have access to a UK wide network of local garages.

 


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

19.871 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(19.871)

6.737 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

WT BELL - Stoke on Trent MOT

Booked with the AA for a MOT and what a wonderful straightforward process, selected my preferred date/time and received confirmation the next day. Great communication from the AA right up to the date of the MOT. My Husband always dealt with MOT's before and this was my 1st time in arranging one and I found this service via the AA to be really easy and not stressful.

This was the 1st time using this car garage so was not sure what to expect, but my fears were very short lived as from the moment I arrived, I was greeted by the staff and looked after. During the MOT I waited in the waiting room and could see my car being inspected through the viewing window which was an experience as never seen it done before. Both the garage/waiting room & showroom were really clean. I felt that all the staff were very friendly and loved that the company was family owned. Car passed and MOT was successfully done.

Never used this service before but will be recommending to all as I couldn't find fault with it or the garage chosen and will be booking my service once it's due.

13. Oktober 2026
Bewertet mit 1 von 5 Sternen

Absolutely no way to get hold of…

Absolutely no way to get hold of smartcare via phone once MOT done. They stopped communicating. Had to sort out myself directly with garage.

14. Oktober 2026
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

Hi Rosie, you'd be able to reach out between 8:30 to 18.00 Monday to Friday over the phone. We're sorry to hear that you were having trouble and please reach out if there's anything we can help with.

📞 0330 018 3446

Bewertet mit 2 von 5 Sternen

Not doing that again

Can’t help but get the feeling I was ripped off. Spent the entire day waiting with a massive bill at the end. Nothing seemed wrong with my van when I put it in for an MOT /Oil + filter change so the work ‘needed’ and the bill was a shock. Whilst waiting I bumped into another customer who had arrived to pick up his car. He was told his car would need further work and he said to me “They’re 100% trying to rip me off”. Tbh this is a common suspicion most motorists have with garages in general but unfortunately this garage(in Wokingham) didn’t buck the trend.

14. Oktober 2026
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

We are sorry to hear about your experience with the garage and the frustration caused by the unexpected costs and long wait time. We understand how concerning it is to receive a higher bill than anticipated for your vehicle's work.

Bewertet mit 2 von 5 Sternen

Not a good service

My car was supposed to be collected between 08.00 and 11.00, it was collected at 11.45 which meant I missed an appointment. A message from AA said the garage could only do an MOT, not an additional service which I also needed, but I was charged for a service as well with no paperwork to show what had been done. Won’t be using again.

7. Oktober 2026
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

We are very sorry to hear about the late collection causing you to miss your appointment, as well as the confusion surrounding your servicing and documentation. We understand how frustrating it is to deal with unexpected delays and billing concerns, and we apologise for the stress this experience has caused you.

Bewertet mit 5 von 5 Sternen

Easy to use smart care

Easy to use smart care. Excellent garage in terms of service and speed of execution.

14. Oktober 2026
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

We are so delighted to hear how much you appreciated the convenience of our service, as well as the efficiency and quality work provided by the team! 😊🚗

Bewertet mit 1 von 5 Sternen

AA most incomptent customer service on…

AA most incomptent customer service on phone ever seen
Just written to commisioner of police about there parts and garage communications and attitude of staff against someone who is hear vunerable.
Woman in claims section is vile
Waiting 2 weeks car be repaired no fault of garage but incompetence of AA.

15. Oktober 2026
Bewertung ohne vorherige Einladung
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

We are deeply sorry to hear about your experience with our telephone customer care and the delays regarding your vehicle's repairs. We understand how distressing this situation has been, especially regarding the communication and treatment you received.

Bewertet mit 1 von 5 Sternen

Booked MOT via AA Smart care …

Booked MOT via AA Smart care believing the advised single contact booking then received telephone call from garage because the AA had booked multiple vehicles at that time so had to rebook. Then day before appointment Smart care cancelled the booking so then had to contact both the garage & the AA to make sure the work would be done.
After work AA sent email stating I would be contacted to leave a review. of course this never happened.
The actual garage who did the work where excellent

23. September 2026
Bewertung ohne vorherige Einladung
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

We are truly sorry to hear about the frustrating experience you had with your booking, from the scheduling conflicts and last-minute cancellation to the follow-up communication issues. We completely understand how inconvenient it must have been to manage those arrangements yourself after expecting a seamless process. It is wonderful to hear that the garage performed excellent work on your vehicle, but we apologize that our service fell short.

Bewertet mit 1 von 5 Sternen

No show - mechanic did not bother turning up or calling

I booked a service for 8/10 which got cancelled and rescheduled to 15/10. No one turned up and on calling they said that they “had problems with payment from the credit card”. Utter nonsense as I had a valid card. I have now wasted a day waiting for their mechanic who did not turn up.

15. Oktober 2026
Bewertung ohne vorherige Einladung
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

We are truly sorry for the frustration caused by the repeated cancellations and the miscommunication regarding your payment. We completely understand how valuable your time is and apologise that a day was wasted waiting for a mechanic to arrive.

Bewertet mit 5 von 5 Sternen

MOT Experience

I dropped my car off with time to spare. I had a bit of a walk to find coffee. I think I had to wait almost two hours but the staff were friendly. Thank you.

12. Oktober 2026
AA Approved Garage Network -Logo

Antwort von AA Approved Garage Network

We appreciate your 5-star rating. We are glad our team was friendly, but we acknowledge the long wait and walk for coffee.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr