H& R Block Canada Bewertungen 114

This is regarding H&R block located at 166 Front Street East, Toronto.
This is truly nighmare place of business ! They completely screw up my income tax return and won't honor they guarantee policy. Ms. MAUREEN is so sloppy and incompetent she even MISSPELLED MY LAST NAME on my tax return filings...... WHEN I SPOKE TO HER IN PERSON ABOUT MISTAKES SHE MADE SHE GOT RUDE AND DEFENSIVE !

The employee name is Annan and she handled my tax return. She was very helpful and nice, she made every step easy to understand and she is very friendly and was able to give plenty of help and advice on my tax return, overall I was very satisfied

I didn't have an appointment but they got me in right away. Very friendly staff at the reception and the lady who did my taxes (Stephanie) was so friendly and amazing. I will absolutely go there again next hear

Brad Nowlin ( HR Block office at Vancouver, Denman street) was innovative, bright, friendly, intelligent- all what a truly exceptional employee can, and should be!
I felt welcomed from the moment I shook hand with him! I was blessed to stumble upon him!
Highly recommend!

I called to inquire about a walk in appointment for my daughter and myself, and the receptionist told me I could come right away, as they were between appointments; We were thrilled! because every location in Niagara Falls was booked up for weeks, so thank goodness the Thorold location had a spot available for us. We got there at 4:20 and she didn't realize that it was for 2 people, but Silvana made time for both of us. She stayed past her time to finish for us and we were truly grateful. She was very friendly and efficient and we were in and out in less than 1.5 hours.
Thank you for all your help and professionalism Silvana 😁 We will definitely be back. 😉

The H&R Block representative B. Woldegebriel was very helpful and informative.
I felt confident about the way he handled my taxes.

Lubab at the H&R Block office on Orleans Blvd is totally knowledgeable and professional. Great service

Katchun Uppal from the North service Rd branch in Oakville is so professional and does a great job.

DO NOT USE HR BLOCK!!! I CALLED AND ASKED ABOUT THEIR RATES, I WAS TOLD DEPENDING ON HOW COMPLEX YOUR RETURN IS, IT COULD BE $89-125 DOLLARS. I WAS NOT TOLD UNTIL MY RETURN WAS FINALIZED, THAT I FELL INTO THE PREMIUM RATE…$401.00! ALL MY TAX FORMS WERE ALREADY AUTOFILLED…THE REPRESENTATIVE DID NOTHING! BIGGEST RIP OFF EVER.

I wish i could rate H & R less than 1 star.
So disappointed with these so called "tax professionals".

My taxes were so easy, one T4 and then the sale of my principle residence, shared with my EX. THATS IT.
Not only was i told that after dropping off my taxes that they didn't have a QUALIFIED tax person to take care of those at that specific branch (sorry, WHAT?!?!?), they filed that i claimed all proceeds on the sale of my house with my ex. THEN when i brought it to their attention to be amended, i was told that i have to wait a WEEK before someone would be able to do it. ARE YOU KIDDING ME?! I paid them over $200 for my taxes to be done then they mess them up and wont make it a priority to fix. SO DISAPPOINTED!! This is just unacceptable. AWFUL SERVICE.
I will never go back to H & R Block and i will make sure to spread the word how under qualified they are.

Side note, the young woman at reception was lovely. Not her fault at all, she was a pleasure to deal with. Too bad i cant say that about the actual experience with the so called "accountants" they hire.

I have been getting my taxes done with H&R block for over 12 years and was very happy. now they are giving out credit cards for cash back .The last i got this it costs me money to take out my own cash from the bank . i still have a dollor or to on that card i cant use beouse noting costs that little these days. so untill they bring back checks i will not use them again.

H&R Block in Napanee.
My husband and I booked this location because it is the halfway point between Kingston and Trenton for us. On Tuesday, just as I was about to leave Kingston for our appointment, I received a call saying the CRA system was down and our appointment had to be rescheduled to Friday. Frustrating, but we agreed and rearranged our schedules.
When we arrived Friday, we were then told they couldn’t download a form needed for my taxes. After waiting almost 24 hours with absolutely no update or follow-up, I finally managed to get ahold of Heather, who told me my taxes would be ready by 4:30 PM Saturday.
After waiting most of the day Saturday, we left Trenton and drove toward Napanee in very thick fog expecting to finally pick up my completed taxes. When we arrived, the office was CLOSED.
Apparently the store decided to close early and start new hours that same day, yet no one bothered to call us—even though they knew we were coming to pick up my taxes. Instead, we arrived to find Lisa there, who explained she had been called in on her day off just to close the store because Heather didn’t know how to close it.
To make matters worse, my taxes were still not completed, despite being told they would be ready. After multiple wasted trips, hours of waiting, and almost no communication, I finally grabbed my paperwork and left.
Between the rescheduling, lack of communication, wasted travel, and complete disregard for our time, this was one of the most unprofessional customer service experiences I have ever had.
This kind of service is completely unacceptable. I will never use this H&R Block location again, and I strongly suggest others look elsewhere

Quick and painless. Had my return done yesterday, Afsheen Amir was awesome. She was so knowledgeable.

It was great because I didn't understand anything and she explained in detail and got me paid same day! Her expertise were very amazing!

I’ve been a loyal customer of H&R Block for more than 10 years, but the customer service has declined dramatically in recent years. The team was unhelpful and unwilling to resolve even basic issues on my most recent visit. I came in with additional documents needed for my return only to have the staff unable to locate my file and asked if I was at the wrong location.

I escalated this matter by calling corporate customer support, but they offered no meaningful assistance or solutions either.

After such long-term loyalty, this experience has been extremely disappointing and frustrating. I will not be returning to H&R Block and I strongly recommend that others reconsider using H&R Block for their tax preparation. Needs look for providers that still prioritize, accurate service and genuine customer care. 

H & R Block now gives you a card instead of a check. Supposedly, I can withdraw all the funds. I wish I knew this prior to coming in…they told me this when everything was completed. Also not sure if there’s a service fee for each time I use the card. There also seems to be an increase in the services. Not happy with them this year.

Ceylon K. was knowledgeable, professional and efficient with filing my tax return and explain things in a wY i could understand.

Joyce, our US accountant was Amazing and went above and beyond! The 2 ladies at the front were also very helpful and pleasant. This was the office at 1754 Lonsdale, North Vancouver, BC.
Mark and Arlene

Ashley is amazing. She filed my income tax for me. She was very thorough, accommodating and was able to answer all of my questions. If you can request a certain tax advisor at the Spryfield location, ask for Ashley