starttravel.co.uk Bewertungen 

135
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy to set up and questions were well arranged so that there weren't to many. Like all insurance you only find out how good they are should you need to make a claim. The other parent company brea... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall, very pleased with how they dealt with my claim (robbery while on holiday). It took approx 2 months in total, as we had to provide additional evidence but once this was done, it all happened r... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just bought travel insurance from star travel.co.uk, the process was very straightforward and simple to complete from someone who does not do much business online. As soon as the policy was paid for m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Wish I’d read the reviews before I paid. You’ve taken my money, but given me no policy, so please either refund or provide a written policy! Thanks, but you should have sorted out your website from... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseversicherung

Vom Unternehmen geschrieben

Travel insurance covering single and multi trip durations for UK, European and Worldwide travelling. Get an instant online quote at starttravel.co.uk Our competitively priced travel insurance cover levels start from 3 Star to 5 Star. We don’t like to confuse our customers with jargon, which is why all of our policies have user friendly wording.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

135 Bewertungen

5 Sterne
4 Sterne
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1 Stern

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4,4

Alle Bewertungen

(135)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Easy to buy on line

Easy to buy on line. Explains clearly what is covered. Easy to download .Good cover for cost.

5. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Jannet,
Many thanks for taking the time to leave a review, your feedback is important to us. We are pleased to see that you found the purchase journey easy and your policy to offer good value.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Pre existing medical conditions and cover

Good pricing especially for medical conditions and cover needed for them. Easy process and documents all sent through quickly. Not had to claim but I'm happy with the knowledge I'm covered for the year.

27. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good afternoon Sarah,
Many thanks for taking the time to leave a review, your feedback is important to us. We are pleased to see that you found your policy to offer good value and to provide the cover that you require.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Travel Insurance

Simple to obtain cover online
Confirmation and documents emailed promptly

23. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good afternoon Penny.
Many thanks for taking the time to leave a review.
We are pleased to see that you found arranging your travel insurance policy with us to be an easy to process.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Good value, easy to use.

Good value, easy to use and sorted within a few minutes. Would recommend.

22. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good afternoon Moin,
Many thanks for taking the time to leave a review. Your feedback is important to us, and we are pleased to see that you found our policies to offer good value.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 1 von 5 Sternen

I lost my rings in the airport

I lost my rings in the airport. They simply rejected my claim form by telling some terms and conditions. If you have a plan for not claiming anything, please go ahead.

19. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good afternoon, We are very sorry to find your comments. We have sent you a request for further information please, so that we are able to investigate your feedback in more detail.
Best wishes, The Start Travel Team

Bewertet mit 5 von 5 Sternen

Quick and easy application/registration…

Quick and easy application/registration process.
Cover explained clearly.
Good price.
Thank you.

18. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good afternoon.
Many thanks for taking the time to leave a review.
We are pleased to see that you found arranging your travel insurance policy with us to be competitive and easy to process.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Quoted me happy !!

Very competitive quote, clearly detailed and very easy to follow.
Quick transaction and very efficient service.
The paperwork was clear,cons use and exactly what we needed.

11. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Donna
Many thanks for taking the time to leave a review.
We are pleased to see that you found arranging your travel insurance policy with us to be competitive and easy to process.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

The website was easy to understand

The website was easy to understand. The amount charged was reasonable for the cover. I have underlying problems and they were covered.

11. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Mary
Many thanks for taking the time to leave a review.
We are pleased to see that you found suitable travel insurance for your needs.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Competitive prices

Competitive prices, comprehensive cover, quick provision.

9. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good afternoon.
Many thanks for your valuable feedback. We're pleased to see that you found our travel insurance policies to be competitive, comprehensive and quick to sort.
Wishing you safe travels,
The Start Travel Team.

Bewertet mit 5 von 5 Sternen

Hassle free

This was a completely hassle-free experience. Everything went through smoothly. Obviously, I haven't had to make a claim yet so I can't comment on how good that side of Start insurance is.

9. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good afternoon Viv
Many thanks for taking the time to leave a review.
We are pleased to see that you found arranging your travel insurance policy with us, to be a smooth process.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 1 von 5 Sternen

A Stressful Occasion Made More Stressful

I took out travel insurance with Start Travel and unfortunately had to make a claim as my husband was taken ill whilst we were away. Whilst in the medical clinic I called to ask how to claim and was told to just pay and claim it back later, so I did. The person I spoke to didn't ask for any details or give me a reference number.

When I got home I followed the instructions on the website's claim page and although it was very long winded, I managed to get them all the details they needed apart from a claim reference number, which I wasn't given when I rang, so I called and arranged that, which took a lot of explaining for some reason.

Two weeks have passed since I send the information in (original documents by post as requested) and I haven't heard back. I just called to see if they had received my documents and was asked to email some of them over again, then was told yes that's fine, contact this company (Ergo Insurance) for reimbursement... so I called and was on hold for 15 minutes, 2nd in the queue, 1st in the queue, then told all the lines are busy, please call back later! Next I emailed and my email bounced right back to me as it wasn't recognised (I copied it from the email I was sent earlier). Finally I have emailed the complaints email, but as of yet have not heard back. I will try again later, but this has all been very stressful and not an easy process as suggested. I wouldn't recommend Start-Travel - the price was good, but in reality it hasn't been worth it! If I hear back I will update my review of course.

UPDATE: I received an email stating that they would not be paying my claim as my insurance cover was for "Europe 1" and Egypt is not in that region. Despite me just now checking and that is exactly the region that they list Egypt under in their terms and conditions. I replied with proof of this and a few days later (with no acknowledgement or apology) they emailed again to say they had accepted my claim. If I hadn't known better I would have just let it go and lost the money, so I wonder how many other people they have done this to!!

7. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Laura.
We are sorry to find your comments, and would like to look into this matter further for you.
Could we please request that you email us details of your full name and policy number to travel.sales@start-travel.uk
Best wishes, The Start Travel Team

Updated: I am sorry to hear of your recent claims experience. Thank you for your patience whilst we have reviewed your file and investigated your case further and I’d like to apologise for the confusion regarding Egypt. We appreciate your understanding during the process in finding out what went wrong, and I can see that our Team have been in contact and you have accepted the updated decision on your claim.
Best wishes, The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Really easy to book

Really easy to book and covered all my needs for a trip to Australia, good price too!

7. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Hazel,
Many thanks for taking the time to leave a review, your feedback is important to us.
We are pleased to see that you found our policies easy to book and a good price.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Hassle free insurance

It was like a cakewalk to get the cover which was offered in fair and transparent basis.

6. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Rakesh,
Many thanks for taking the time to leave a review. Your feedback is important to us, and we are pleased to see that you found it easy to arrange your travel insurance with us.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Very good insurance company

6. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Susan,
Many thanks for taking the time to leave a review. Your feedback is important to us.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

An excellent good value policy

An excellent good value policy. Following a comparison this plan was the best value for a couples needs. From the proposal to payment everything went well, and hopefully will not be needed.

6. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Kelvin,
Many thanks for taking the time to leave a review. Your feedback is important to us, and we are pleased to see that you found our policies to offer good value.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

Clear descriptions of the content of…

Clear descriptions of the content of the policy. Good overall cover including everything we were looking for. Easy to follow process. Very compelling prices.

6. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Renée,
Many thanks for taking the time to leave a review. Your feedback is important to us, and we are pleased to see that you found our policies to offer good cover at a great price.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 4 von 5 Sternen

Very easy to use

6. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Terry,
Many thanks for taking the time to leave a review. Your feedback is important to us, and we are pleased to see that you found the process of arranging your travel insurance with us to be an easy experience.
We hope you have a wonderful time travelling.
Best wishes,
The Start Travel Insurance Team

Bewertet mit 5 von 5 Sternen

my recent experience with Start Travel…

my recent experience with Start Travel was amazing

6. April 2022
Bewertung ohne vorherige Einladung
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Antwort von starttravel.co.uk

Good morning Yossef,
Many thanks for taking the time to leave a review. Your feedback is important to us, and we are pleased to see that you had a good experience with Start Travel!
Best wishes,
The Start Travel Insurance Team

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