Contacted through WhatsApp to make amendments to my policy and was lucky enough to get Emily as she made everything easy and quick to rectify and was very very helpful.... First time ive ever had such... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have given this review 5 stars for one employee Emily. For some reason I was unable to renew my policy online after chat bot, a phone call and 3 WhatsApp chats and the waste of half a day. EMILY... Mehr ansehen
Unternehmen hat geantwortet
I have used Performance Direct for a few years now. Every time renewal is due, I expect the worst but to my surprise it has been a decrease in premium for the past 3 years. Given that I insure three c... Mehr ansehen
Unternehmen hat geantwortet
I must have full no claims on this acct now yet i feel next year i may need to leave you too get fair price..considering i do less than 500 miles per year at present the motorhome is parked on my dr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Performance Direct
Vom Unternehmen geschrieben
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Kontaktinformationen
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Vereinigtes Königreich
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Hervorragend
17.734 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
Ive been with Performance Direct for…
Ive been with Performance Direct for years,customer service is very friendly & helpful so no need to change anything.
16. Juli 2026
Antwort von Performance Direct
Hi,
We're so happy to hear about your positive experience with our customer service! We truly appreciate your loyalty and kind words. Thank you for being a valued customer for so many years.
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Performance Direct.
Spoke to call handler after renewing…
Spoke to call handler after renewing insurance. Very helpful
10. Juli 2026
Antwort von Performance Direct
Hi,
We're so glad our team could assist you with your insurance renewal. We appreciate your kind words!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
Thank you for taking the time to leave us a 5 star review; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Renewed automatically but good quote
Renewed automatically, something I don't normally do, but the quote was as good as any other I found.
13. Juli 2026
Antwort von Performance Direct
Hi,
We're so glad to hear that our quote met your expectations and that you chose to renew with us! We appreciate your continued trust.
Kind Regards,
Chloe
Performance Direct.
Easy to renew
13. Juli 2026
Antwort von Performance Direct
Hi,
Thank you for taking the time to leave us a 5 star review; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
I had a lovely experience on the phone…
I had a lovely experience on the phone with Sandra Barker, she was very polite and helpful.
I had my new policy up and running in no time at all.
Thank you Sandra 😊
I saved over £150.00 today, I am delighted ☺️
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We are delighted to hear you had such a lovely experience and that your new policy was set up so quickly. It's wonderful to know you saved money and are so pleased with our service.
Kind Regards,
Chloe
Performance Direct.
good value for money
easy to deal with online,keen pricing with little increase from last year.
14. Juli 2026
Antwort von Performance Direct
Hi,
We are so pleased to hear that you found our online process straightforward and that you were happy with our competitive pricing. Thank you for your kind words.
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We are so happy to hear that you found the renewal process easy and received a good price. Thank you for taking the time to share your positive feedback.
Kind Regards,
Chloe
Performance Direct.
All was going very well
All was going very well, with quote. Customer services very helpful, had to ring up as policy did not come through to my app and vehicle was showing as uninsured !! This was all rectified very quickly by person on phone and they emailed me the documents straight away in case we were stopped by police.
15. Juli 2026
Antwort von Performance Direct
Hi,
We're glad to hear that our customer service team was able to quickly resolve the issue with your policy documents and ensure you had the necessary proof of insurance. We appreciate you sharing your positive experience.
Kind Regards,
Chloe
Performance Direct.
Very competitive quote for Classic Cars…
Very competitive quote for Classic Cars with an online interface that is clear and easy to acquire the info which is needed
13. Juli 2026
Antwort von Performance Direct
Hi,
We're so glad you found our online interface clear and easy for acquiring information for Classic Cars. We appreciate your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Excellent telephone operator…
Excellent telephone operator transferred my old car insurance to my new car purchase without having to go through the annoying form filling on line .i used to use some well advertised compare insurance company's but having discovered Performance Direct a few years ago found you to be the best so i have used you & will continue to use P/D for the foreseeable future Thanks
14. Juli 2026
Antwort von Performance Direct
Hi,
We are so pleased to hear about your positive experience with our telephone operator and the seamless transfer of your car insurance. It is wonderful to know that our service has consistently met your expectations over the years, especially when compared to other providers. We truly appreciate your loyalty and trust in us, and we look forward to continuing to provide you with excellent service for many years to come. Thank you for sharing your kind words.
Kind Regards,
Chloe
Performance Direct.
Really great service.
14. Juli 2026
Antwort von Performance Direct
Hi,
Thank you for taking the time to leave us a 5 star review; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Auto renewal worked well and I was kept…
Auto renewal worked well and I was kept informed of the policy price and any changes
6. Juli 2026
Antwort von Performance Direct
Hi,
We're delighted to hear that your auto-renewal process was smooth and that you were kept fully updated on your policy price and any changes. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We're happy to hear that your renewal was a smooth and easy process. We appreciate your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Good service and good price
Good service and good price, hasn't gone up this year like most insurance has
14. Juli 2026
Antwort von Performance Direct
Hi,
We're so glad to hear you're pleased with our service and pricing, especially that it has remained stable for you. We appreciate your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Competitive price and quality cover…
Competitive price and quality cover with easy renewal service and easy to use app
14. Juli 2026
Antwort von Performance Direct
Hi,
We appreciate you taking the time to leave us a 5-star review. We're so glad you found our pricing competitive, our cover quality, and our renewal service and app easy to use.
Kind Regards,
Chloe
Performance Direct.
simple and on line
10. Juli 2026
Antwort von Performance Direct
Hi,
We're glad to hear that you found our service simple and accessible online. We appreciate your positive feedback.
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We're delighted to hear that you found our website easy to use and that you appreciated our pricing. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
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