Contacted through WhatsApp to make amendments to my policy and was lucky enough to get Emily as she made everything easy and quick to rectify and was very very helpful.... First time ive ever had such... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have given this review 5 stars for one employee Emily. For some reason I was unable to renew my policy online after chat bot, a phone call and 3 WhatsApp chats and the waste of half a day. EMILY... Mehr ansehen
Unternehmen hat geantwortet
I have used Performance Direct for a few years now. Every time renewal is due, I expect the worst but to my surprise it has been a decrease in premium for the past 3 years. Given that I insure three c... Mehr ansehen
Unternehmen hat geantwortet
I must have full no claims on this acct now yet i feel next year i may need to leave you too get fair price..considering i do less than 500 miles per year at present the motorhome is parked on my dr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Performance Direct
Vom Unternehmen geschrieben
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Kontaktinformationen
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Vereinigtes Königreich
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Hervorragend
17.734 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
be aware be very aware of this company
be aware be very aware of this company. Disgraceful refund after cancelation of only 3 months of the policy , they stole most of the refund because I cancelled the policy, not even following there own policy . not to be trusted asked for details but still failed to resolve the issue , avoid at all costs
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We are sorry hear of your negative experience with our services. Unfortunately, as no policy details or reference number have been provided, we’re unable to investigate your concerns further at this stage.
We have requested your policy details so that we can look into the concerns you have raised regarding the cancellation. Please provide the policy details where prompted on the Trust pilot platform or leave a feedback form on our website with the details. Once provided, an agent will review the case and come back to you directly.
Kind Regards,
Jess
Performance Direct.
Always stick with pd I find they always…
Always stick with pd I find they always give me there best quote
27. Juli 2026
Antwort von Performance Direct
Hi.
We're so happy to hear that you consistently receive our best quotes. We appreciate your continued trust in us!
Kind Regards,
Chloe
Performance Direct.
A really good renwal quote not the…
A really good renwal quote not the usual add £10 on to last years premium and hope they accept it this years quote was less makes you feel that you are valued as a customer
27. Juli 2026
Antwort von Performance Direct
Hi,
We're so happy to hear that our renewal quote made you feel valued as a customer. We truly appreciate your positive feedback and are glad we could offer a competitive price this year.
Kind Regards,
Chloe
Performance Direct.
Renewal Time
Online renewal was seamless,they had already done all the wrk finding the best price insurance an showed the various options
27. Juli 2026
Antwort von Performance Direct
Hi,
We're delighted to hear that your online renewal was seamless and that you found our process of finding the best insurance options helpful. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Insurance renewal
Not really had to do anything just followed the details in my app chose what I wanted covered & hit the yes button !!
27. Juli 2026
Antwort von Performance Direct
Hi,
We're so happy to hear that our app made the process easy and straightforward for you! We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Chloe
Performance Direct.
Emily #bestagent
Contacted through WhatsApp to make amendments to my policy and was lucky enough to get Emily as she made everything easy and quick to rectify and was very very helpful.... First time ive ever had such amazing help wen dealing with any agent at other companies ive previously used...Thanks Emily you definitely deserve a wage rise and a promotion 100%
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We are so pleased to hear about your positive experience with us. It's wonderful to know that we were able to assist you efficiently with your policy amendments. We truly appreciate your kind words and are glad we could provide such helpful support. Thank you for sharing your feedback!
Kind Regards,
Chloe
Performance Direct.
Just another insurance company.
Seem very good so far and I like that they put the effort in to address the reviews. I’ll never rate something like insurance 5* until I’ve made a claim or dealt with them on a capacity other than handing over my money. They are yet to really provide me with any actual service.
28. Juli 2026
Antwort von Performance Direct
Hi,
We appreciate your honest feedback. We understand that the true value of insurance often becomes apparent during a claim. We aim to provide excellent service whenever you need us.
Kind Regards,
Chloe
Performance Direct.
Simple renewal at a good price 👍
28. Juli 2026
Antwort von Performance Direct
Hi,
We're delighted to hear that your renewal was simple and that you found a good price. Thank you for your positive feedback.
Kind Regards,
Chloe
Performance Direct.
Reasonable price
Reasonable price, easy process, not had to claim so can't comment further but happy with my experience.
27. Juli 2026
Antwort von Performance Direct
Hi,
We are so pleased to hear that you found our process easy and our pricing reasonable. We appreciate your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We appreciate you taking the time to share your initial thoughts. We are happy to hear that the process was straightforward.
Kind Regards,
Chloe
Performance Direct.
Been with this company for years and…
Been with this company for years and have highly recommended there services to lots of friends and family and have always great feedback s and thank you , always positive with a smile
27. Juli 2026
Antwort von Performance Direct
Hi,
We are so pleased to hear that you've been a long-time customer and have consistently had positive experiences with our service. Thank you for recommending us to your friends and family!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We're so pleased to hear you found our price good and our service excellent. Thank you for sharing your positive experience!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We appreciate your feedback and understand you handled much of the process online. We are always working to improve our services.
Kind Regards,
Jess
Performance Direct.
Always helpful and responsive.
27. Juli 2026
Antwort von Performance Direct
Hi,
We are so pleased to hear that you found our team to be helpful and responsive. Your positive feedback is greatly appreciated, and we thank you for taking the time to share it.
Kind Regards,
Chloe
Performance Direct.
Just got it need time to allow use
28. Juli 2026
Antwort von Performance Direct
Hi,
We appreciate you taking the time to share your initial thoughts. We hope you'll enjoy using it!
Kind Regards,
Chloe
Performance Direct.
Found the most affordable insurance for…
Found the most affordable insurance for me and automatic renewal nothing for me to worry about
28. Juli 2026
Antwort von Performance Direct
Hi,
We're happy to hear you found affordable insurance and appreciate your positive feedback about the automatic renewal process. We're glad we could make things worry-free for you!
Kind Regards,
Chloe
Performance Direct.
Great service for the last four years…
Great service for the last four years good price and simple service to use
27. Juli 2026
Antwort von Performance Direct
Hi,
We're so happy to hear that you've had great service for the past four years and found our pricing good and our service simple to use. Thank you for your continued support!
Kind Regards,
Chloe
Performance Direct.
My motorhome insurance
My motorhome insurance was due for renewal but I had not opted for automatic renewal, after a quick phone call on the day it was all sorted with hardly any increase from last year’s 👍
27. Juli 2026
Antwort von Performance Direct
Hi,
We are truly delighted to hear that your motorhome insurance renewal was handled so efficiently and that we could assist you with minimal fuss. We appreciate your positive feedback!
Kind Regards,
Chloe
Performance Direct.
It was a pleasant surprise to discover…
It was a pleasant surprise to discover the premium for my motorhome had reduced in price. Refreshing to see reductions being passed on to the customers, the insurance for my other vehicle with another company increases year on year.
27. Juli 2026
Antwort von Performance Direct
Hi,
We're so happy to hear about your positive experience with your motorhome insurance! We always aim to provide excellent value to our customers, and it's wonderful to know we met your expectations. Thank you for your kind words.
Kind Regards,
Chloe
Performance Direct.
Professional approach to business
Professional approach to business , excellent support, informative
27. Juli 2026
Antwort von Performance Direct
Hi,
We're delighted to hear you experienced a professional approach to business, excellent support, and found our information helpful. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
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