Contacted through WhatsApp to make amendments to my policy and was lucky enough to get Emily as she made everything easy and quick to rectify and was very very helpful.... First time ive ever had such... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have given this review 5 stars for one employee Emily. For some reason I was unable to renew my policy online after chat bot, a phone call and 3 WhatsApp chats and the waste of half a day. EMILY... Mehr ansehen
Unternehmen hat geantwortet
I have used Performance Direct for a few years now. Every time renewal is due, I expect the worst but to my surprise it has been a decrease in premium for the past 3 years. Given that I insure three c... Mehr ansehen
Unternehmen hat geantwortet
I must have full no claims on this acct now yet i feel next year i may need to leave you too get fair price..considering i do less than 500 miles per year at present the motorhome is parked on my dr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Performance Direct
Vom Unternehmen geschrieben
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Kontaktinformationen
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Vereinigtes Königreich
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Hervorragend
17.734 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Buying car insurance
It was easy to obtain the information needed to get the policy that suited my requirements and the service from the company is very good
2. August 2026
Antwort von Performance Direct
Hi,
We're delighted to hear that you found it easy to get the information you needed for a suitable policy. It's wonderful to know that you're very happy with our service. Thank you for your positive feedback!
Kind Regards,
Emma
Performance Direct
The company was easy and straight…
The company was easy and straight forward to deal with and gave me great deal on my insurance
1. August 2026
Antwort von Performance Direct
Hi,
We're so pleased to hear that you found dealing with us easy and straightforward, and that we were able to provide you with a great deal on your insurance. Thank you for your positive feedback!
Kind Regards,
Emma
Performance Direct
We’ve tried to get in touch with you…
We’ve tried to get in touch with you via phone 10 mins and no answer
We went on the live chat and get hitting a dead end
We tried to get a call back and again nothing
1. August 2026
Antwort von Performance Direct
Hi,
Thank you for your feedback. We are sorry to hear about the difficulties you experienced when trying to contact us and understand your frustration.
At the time, we were experiencing a higher-than-normal volume of calls and enquiries, which unfortunately led to longer wait times across our phone, live chat, and callback services. We sincerely apologise for the inconvenience this caused and appreciate the efforts you made to get in touch.
Your feedback is important to us, and we are sorry that your experience did not meet your expectations.
Kind regards,
Molly
Performance Direct
Antwort von Performance Direct
Hi,
We're glad to hear that you found the process to be straightforward. We appreciate you taking the time to share your positive feedback with us.
Kind Regards,
Emma
Performance Direct
Antwort von Performance Direct
Hi,
We're happy to hear that your renewal process was quick and easy over the telephone. We appreciate your positive feedback.
Kind Regards,
Emma
Performance Direct
Very good and fast service
Emma was very professional and quickly helped me with my policy issue - very happy with the service received today.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We're so pleased to hear that our team member was professional and quickly resolved your policy issue. Thank you for sharing your positive experience!
Kind Regards,
Chloe
Performance Direct.
Annual renewal price decreased.
I have used Performance Direct for a few years now. Every time renewal is due, I expect the worst but to my surprise it has been a decrease in premium for the past 3 years. Given that I insure three cars with them, why would I look for insurance elsewhere?
21. Januar 2026
Antwort von Performance Direct
Hi,
We are delighted to hear about your continued positive experience with our services over the past few years. It's wonderful to know that we have consistently met your expectations, especially with the decreasing premiums for your three vehicles. We truly appreciate your loyalty and trust in us.
Kind regards,
Emma
Performance Direct
Great price and easy to set up
28. Juli 2026
Antwort von Performance Direct
Hi,
We are so pleased to hear that you found our pricing to be great and that setting up your policy was easy. Thank you for your positive feedback.
Kind regards,
Emma
Performance Direct
Cheap and easy to get insurance. Really pleased
Cheap insurance for pick up. Easy to use and renew on the app too
27. Juli 2026
Antwort von Performance Direct
Hi,
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you found our insurance for your pickup cheap and easy to use and renew on the app.
Kind regards,
Emma
Performance Direct
Great price on renewal of policy
Great price on renewal of policy, lovely to have (albeit small ) a price reduction for a change.
28. Juli 2026
Antwort von Performance Direct
Hi,
We're so happy to hear that you found a great price on your policy renewal and appreciate your positive feedback!
Kind regards,
Emma
Performance Direct
Easy to do business with
Easy to do business with. Fast efficient service renewing my car insurance at a reasonable price.
30. Juli 2026
Antwort von Performance Direct
Hi,
We're delighted to hear that renewing your car insurance was a fast, efficient, and reasonably priced experience for you. Thank you for your kind words!
Kind Regards,
Emma
Performance Direct
Antwort von Performance Direct
Hi,
We're so pleased to hear that you found the process straightforward. Thank you for sharing your positive experience with us!
Kind Regards,
Emma
Performance Direct
I am a very calm driver and I have 19…
I am a very calm driver and I have 19 years of experience
28. Juli 2026
Antwort von Performance Direct
Hi,
We appreciate you sharing your driving experience with us. We value your calm approach and extensive experience on the road.
Kind Regards,
Emma
Performance Direct
Molly was incredibly helpful in sorting…
Molly was incredibly helpful in sorting out my enquiry. The service is first class. 5 🌟 thankyou
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We are so pleased to hear that our team was able to assist you effectively with your enquiry. We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Chloe
Performance Direct.
Second year renewal renewal plus added a second…
Second year renewal plus added a second bike to policy very helpful & great price. Very good service.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We're so happy to hear about your positive experience renewing your policy and adding a second bike! We appreciate your kind words about our service and pricing.
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We're so glad to hear that you found everything easy to understand! Thank you for taking the time to share your positive feedback.
Kind Regards,
Chloe
Performance Direct.
Firstly the policy automatically renew…
Firstly the policy automatically renew which I don't normally do albeit the cost was cheaper than last year so I'm satisfied with that thank you, l didn't talk to anybody during the purchase
27. Juli 2026
Antwort von Performance Direct
Hi,
We're pleased to hear that your automatic renewal was satisfactory due to the reduced cost this year. We appreciate your feedback regarding the seamless, self-service purchase experience.
Kind Regards,
Chloe
Performance Direct.
I was renewing the insurance for my…
I was renewing the insurance for my Motorhome. The price was reasonable the person dealing with me was very helpful and knowledgeable, I would recommend this company to my friends and relatives.
27. Juli 2026
Antwort von Performance Direct
Hi,
We are so pleased to hear that you had such a positive experience renewing your motorhome insurance with us. It's wonderful to know that our team member was helpful and knowledgeable. Thank you for recommending us!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We are so pleased to hear that you found our price competitive and the setup process easy. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
The renewal price was great.
27. Juli 2026
Antwort von Performance Direct
Hi,
We're so pleased to hear that you found the renewal price to be great. Thank you for sharing your positive feedback with us!
Kind Regards,
Chloe
Performance Direct.
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